BAD AND DISAPPOINTED
They keep calling several times without concern if I am busy. Meanwhile, They also keep calling my landlord and bother her. My landlord even told me this agent is so unprofessional and ask several silly questions. Why they cannot email me first instead of calling me in the early morning during my exam. So disappointed. I will ever never use this agent anymore.
Dishonest at best
Mcgrath box hill and Blackburn both knew of electrical faults and appliances not working in the property they rented and continue to do and also trying to sell. Dishonest, unsafe.
Very very bad property magement
Moved into a property rented to us through McGrath Winston.
When we moved in the property was filthy, we took loads of photos and noted it on the entry report.
Upon leaving they informed us that there was a few issues with the cleanliness. 1 cobweb and some small bugs in the cornices. We cleaned the bugs from the property on a daily basis so this was something that we could not get away from.
We had the garden and lawns done and was immaculate.
I asked for a copy of my original entry report for the property showing all the things we had pointe...
Cold agents only focused on the $$$
Due to unforeseen circumstances (me having to travel overseas to care for my dying mother) I had to pull out of the purchase of a unit I had signed a contract on, the agent Cayle from McGrath in Wilson was cold, unfeeling and extremely rude.
I would never approach this agent for the sale of any of my properties.
McGrath Croydon - Connor Pinnington - Excellent, Reliable and Professional Service
I have been looking to buy a unit and have received excellent, consistent and reliable information about properties available in the area which would be suitable. Connor is polite, respectful and honest. He follows through promptly with real estate information. He has a professional and courteous manner. I have been impressed with his determination and positive attitude. It has made a big difference to me in looking for a home as Connor has kept me informed and updated.
Terrible agent at Burns Bay
I have got many issues with the unit so far: leaking water in the kitchen, in the toilet, hot water not working. The agent never picks up my phone call
McGrath Rockhampton - Tenant bullies
Appalling treatment of my son and partner. Everything nice and sweet until they decided to move out. Spotless house not good enough and lies designed purely to bully them into relinquishing their bond. Threats of legal action in the courts - another lie. They are all over you to get you in the rental and then its all about how they can stand over you. Their actions will come back to bite them. Never take on a mother protecting their child - I bite.
McGrath Glenelg SA.. What a joke!!
My neighbours currently rent with McGrath Glenelg.. I have for the last year asked them to speak to their property manager (McGrath RE Glenelg) about trees that are causing damage to my fence.. Nothing has been done.. Ive tried contacting the RE myself and their excuse was well we just finished fixing the roof and can't afford to fix fence line.. The real estate agent was so up herself and rude she basically told me to go EFF myself and sort it out myself.. If my tenants don't have a problem with it, then neither do we. How the tenants are renting with them, I don't know, such a horrible bunch of people..
never reply ???
Cronulla McGrath, when we thought appartment is ours, we waited 2 weeks and anoyed them every day to get at least confirmation about renting. It took them loooooooong 2 weeks to sort out who will be tenant, even we already paid deposit, they "lost " our payment... couldn't get back to property manager yesterday, and today and day after and all the time same thing. If there was no christmas time I'd take more time to find different agent. But I still don't have a set of keys so I'm not even sure if I'll move in or not...noone replied to complaints, noone picking up the phone... I just don't understand how they run a business...
Sarah grant is a very professional agent and she helped me resolve all the issues in a timely manner. Highly recommend her. Thanks Sarah grant.
I have found Mgrath Real Estate Leichardt very professional, they where very helpful when i needed to organise rental for an elderly relative.
Very good in organising repairs example, leaking tap in bathroom i contacted via email and they phoned to let me know the plumber was there the next day.
- Verified customer
Chloe Anderson is a great real estate agent from McGrath Edgecliff office. She always response to work requests in a timely and very effective manner. She helped me to resolve all tenants and my property issues with excellent outcomes.
I'm very happy with her service comparing with other agents. I highly recommend her to any landlords looking for a good real estate manager.
Great service over many years
We have rented holiday houses from McGrath's Sawtell for many years, the houses are always clean and tidy and well appointed. We deal with Daniel at the agent and it is nice that he remembers not only our names but our preferred houses and holiday dates each year. I have on occasions needed somewhere to stay on business trips to Sawtell and have given Daniel very little notice, he has always come thru and found us accommodation and at prices cheaper than the motels in the area.
There is a reason we have been using the same agent for 7 years, it is called excellent customer service.
Poor property managers
McGrath Real Estate at Neutral Bay are very disappointing.
I bought an investment property in Sydney some years back and basically inherited the existing managing agent for convenience. I live in QLD and travel a fair bit and have another property up there. The property manager boasts online that they are able to look after both tenants and the owner. What a joke. My persdonal attitude is to always look after the tenant and want them to be happy. If they're happy my property gets looked after. However the agent represents ME not the tenant!!...These agents seem to want to put the tenant first. I had a very difficult tenant who had a few issues which were never resolved by the agent. The tenant was diabolical but the agent never bothered to tell me and despite their promises tenant issues never got resolved. There was then a serious issue between the neighbours and the tenants and they didn't even tell me, so even though I'm paying the agent she seemed to think that they were representing the tenant in a dispute. Stay away from these people
MCGRATH HORNSBY - PROPERTY MANAGEMENT TEAM FROM HELL!! STAY AWAY!!
McGrath Hornsby ARE THE PROPERTY MANAGEMENT TEAM FROM HELL!!! They left me with unpaid rent, unpaid water usage, they gave me false and misleading property reports about the state of repair of my property lulling me into a false security that my property was in good condition and yet ultimately costing me thousands of dollars in undisclosed repairs. Worst of all when I sacked them recently I discovered that both my tenants had not even signed their leases! - I had been told in writing leases were signed and secure until March next year only to find myself a month out from Christmas with two unsigned leases and tenants in arrears! They are just in it for the management fees and won’t give a damn about your Property! STAY AWAY!
- Verified customer
This is a review for Chrystal Roberts who is based in Toowoomba's Mc Grath's agency.
Chrystal has been looking after my two properties in Toowoomba for the last 10 months. In that time I have been impressed with the diligence and professional manner in which she is taking care of my properties. She has kept me updated on all details ranging from, notifying me of rental transfers, routine visits, and reports on conditions of the houses, all bills that need to be paid, funds available in my account, arranging visits to the houses when I am back in Australia, and any issues needing attention from my tenants. Recently, I decided th...at renovation work needs to done on my property in Ross St. Once again, Chrystal has been incredibly patient and diligent in arranging both roofing and plumbing quotes and keeping me posted of the outcomes and incidental arrangements /problems/any issues needing further attention are greatly appreciated. On my visits to Toowoomba, Chrystal has always been welcoming and demonstrates a genuine interest in both caring for my properties and maintaining a professional relationship with both myself and my tenants. Thank you, Chrystal, for your outstanding service and I am grateful to know my properties will continue to be well cared for by you. Posted by David Sterling.
Unprofessional @ McGrath Castlehill
ZB from McGrath Castlehill is of questionable character. Its' a case of sour grapes, when we elected to NOT use McGrath because of his lack of professionalism. Highlighted example, we recently sold with another agent and he saw fit to send a personal unsolicited email saying sorry about the result. He doesn't know anything about my personal circumstances, how unjustified and rude!
Agents should kept to a professional and ethical standard in the industry.
Unfair, unreasonable and greedy
MCGRATH hornsby is the worst agent I have dealt with during my tenancy. The agent S.G was unprofessional, disrespectful and a bully. I believe I am the best tenant they can expect. I always paid rent upfront, always cooperated with their inspections. However, when my lease was due, they asked me to sign a new lease, I refused to sign a new lease, but agreed to increase my rent. I was asked to give 4weeks termination notice. But legally 2 weeks is normally sufficient. Even so, I abided by their rules and gave the requested four weeks noti...ce.? In the 4 weeks, i was constantly bothered by various, so called, prevacancy inspections, and open days, without any regard for my privacy or convenience. On the last day for the final inspection, I returned a professionally cleaned property but she tried hard to pick at faults they didn't mentioned at all in previous inspections. After 3 weeks i returned property, i received an email to claim my bonds including dry clean curtains, smoke alarm battery, carpet stains, and marks on benchtop etc. all of which I had no idea about. The property is more than 30 years old, and all furnishings are aged. They expected me to return the property in a flawless and unrealistic fashion. The agent and landlord are so greedy. To my knowledge, the property has already been leased out within two weeks because of the good conditions it was left in. They are no doubt just trying to rip me off. This is my warning to the new tenant of u 2/11 park AVE, Waitara: be careful of them, dont let yourself be trapped and ripped off by them.
Chloe has been managing my two rental properties for awhile now, she has been professional and on the ball all the way. Inspections are done and I am sent reports and photos. If I ask for something it is done straight away. Chloe knows the market and works to get me the best tenants. I am very happy with her services.
Simply ripped me off
Told them not to reaveal sale price ..didn't happen logged me in with a conveyor who cost me .heaps and classified me as a foreign resident costing me 12.5 % withholding tax .Toltal scam only interested in cominisson any way it can happen .
Questions & Answers
Our tenancy was set up as Direct Debit rental payments. Everything was fine for 3 and a half years then, “someone changed something in our system so your payments were changed from weekly to once every 4 months”
We’ve now been given a Notice to Leave for rent arrears.
Oh! QCAT dismissed the case due to yet another error from McGrath. McGrath Property Management has no idea how to operate. Ripping off tenants and owners alike.
Why cant the agents call you in regards to viewing a place????
Can anyone tell me if it s legal for the first two weeks rent to be held and not use as rent for the first two weeks. I am renting a flat in Queensland and McGraths have told me it is, they wrote it in the lease and I signed but believe I don’t have to follow the requirements as the 2 weeks are not a legal requirement. Please advise if you know anything about this matter.
The principal at the McGraths behaved like an absolute dictator and I wish I had never signed a lease with this office. Something is really wrong!
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