?
? !
1 photo
ME Bank Home Loans

ME Bank Home Loans

1.6 from 114 reviews · View Statistics

Reviews

1.4

11 reviews
4
(0)
3
(0)
2
(0)
Previous
Next
PamA

PamASouth East Queensland, QLD

Waiting and waiting for my home loan to be corrected

published

Refixed my home loan with ME Bank after three attempted phone calls to get through (eventually just waiting and waiting which isn't easy when you have things to do). After a long phone call to fix it, it's 12 days later and nothing has happened. I'm still being charged the higher old rate and the money I added into my home loan hasn't been absorbed into it. And despite sending two emails, I'm stuck with making another dreaded phonecall and waiting endlessly again. Doesn't make life easy for working people that they only take calls during the same working hours that their clients work. Go somewhere else if you're looking for good service!

Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!
Professional Partners

Looking for Home Loans?

Read the reviews for Professional Partners

171 reviews
Ad

No problem

published

Took out my home loan with ME 12 years ago and have had no trouble with the service received. I have negotiated reductions in interest twice during that period and the process was professional and timely.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
Sal

SalMetropolitan Adelaide, SA

  • 3 reviews
  • 3 likes

Most expensive rates in the country

published

Just got a letter saying my home loan rate is increasing to 4.3% . Logged into internet banking to call and get pictures of fake chattering teeth . Are your customers a joke to you.

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how ME Bank Home Loans compares to other Home Loans

Know better, choose better.

Compare all
Bernie

Bernie

  • 3 reviews
  • 10 likes

Interest rates remains high

published

Borrowed from ME in 2001, the interest rate at the time was competitive as an owner occupier the interest rate currently (July 2020) is 4.47%. Conversations with ME about the interest rate have been to no avail and the costs involved in refinancing have made the option unviable. I have always made repayments on time and have a spotless credit report. Never again.

Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
mark

markGearaldton

  • 2 reviews
  • 2 likes

they have taken money from my account,

published

took money from my redraw no notice no contact, the people you speak to after hours on the phone, just spin what they have been told, this bank is just like the big banks now, they need to be investigated wirth a royal commission, Mark,

Transparency
Customer Service
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forSecond Home
1 comment
mark
mark

can we make a class action Mark,

Similar opinion? Write a review on ProductReview.com.au!

Thieves

published

Money missing from our redraw account. When I asked where it is? Because it wasn’t in our savings account and it didn’t come off the principal. They said “it had been absorbed into the loan” bloody thieves.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateApril 2010
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
Professional Partners

Looking for Home Loans?

Read the reviews for Professional Partners

171 reviews
Ad
Flabberghasted

FlabberghastedGreater Melbourne (Outer), VIC

Do Not Get A Home Loan With This Bank

published

Received a letter today telling me that my available redraw had been reduced over $10k but that quote".... the total amount outstanding and the time remaining on your home loan all remain the same." That is in spite of paying well over the minimum payment required for over 2 years. I will be complaining to Australian Financial Complaints Authority. I am just flabberghasted that a bank can decide to more or less take your extra funds without permission!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!
Steve Jones

Steve Jones

  • 3 reviews
  • 3 likes

One star too many!

published

ME, ME, ME - how apt!
Utterly pathetic follow up. Told things were done, only to find they weren't. Never got a call back when they promised. Never sent through paperwork when requested. Consistently having to chase up. Don't seem to understand the word 'urgency' unless it applies to them. Due to their contempt and lax ways, my family could be on the street as a result of a settlement falling through! They don't care. They really have become Australia's 5th largest bank. Welcome to the club ME Bank. You wont be hearing from me again!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateJuly 2013
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!
Rocky

RockyRichmond-Tweed, NSW

  • 2 reviews
  • 1 like

Poor Service Wasting Borrowers Time

published
Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!
Home Loans

Find out how ME Bank Home Loans compares to other Home Loans

Know better, choose better.

Compare all
NotHappyMeBank

NotHappyMeBankGreater Melbourne (Outer), VIC

  • 2 reviews

MEBANK Was Not The Bank For Me

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
Rob

RobMelbourne

  • 15 reviews
  • 12 likes

Uncompetitive interest rates

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateNovember 2017
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
See all ME Bank Home Loans reviews

Questions & Answers

Sam D.

Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.