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ME Bank Home Loans

ME Bank Home Loans

1.6 from 117 reviews · View Statistics

Reviews

1.3
12 reviews
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Scott M
Scott MSunshine Coast
  • 10 reviews
  • 8 likes

Started out great!! Have become bad!!!

published
Customer Service
2/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home
J Hwang
J Hwang
  • 2 reviews
  • 2 likes

Great/easy refinancing as a new customer, absolute nightmare when you discharge the mortgage

published

Mebank were one of the easiest bank to refinance and sign up with. Even when they got their rates wrong, they were prompt to rectify the fault. 5 stars for the sign up and interest rate, they were very good!

However, all good things must come to an end, unfortunately we had to refinance and it was sad leaving a great bank. The mortgage discharge team was poor, probably insufficient staffing. Their lawyers (Galilee) were poor in communication, the discharge took them over 40 days to complete. What annoys me the most is that after 3 weeks of refinancing with the new bank, Mebank still cannot generate a account closure letter!!!!!!!!!!!!! 1 star

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
1/5
Online Tools
2/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2017
Loan used forInvestment Property

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0.0
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Questions & Answers

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

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