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ME Bank Home Loans

ME Bank Home Loans

1.6 from 123 reviews · View Statistics

Reviews

1.8
8 reviews
5
(1)
4
(0)
3
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2
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David C.
David C.Sydney, NSW
  • 4 reviews

Stay Away, The Worst Lender I Have Encountered

published
  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message
David C.
David C.
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Oscar A.
Oscar A.Sydney, NSW
  • 2 reviews
  • 5 likes

Bad Bank, Cash Back offer never paid, Don't believe in Cash Back Offer

published

I have been offered a $3K cash back 24 hrs after settlement; after settlement they told me that the offer will be paid 3 month after settlement; after 3 months they did not paid the offer.

  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeSplit
  • Loan used forRefinancing
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message
Oscar A.
Oscar A.

I did it Nick, I have been sending my complains through internet banking - messages, all I received is a lies and more lies regarding this cash back that have never been paid.

ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message
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Great service and rates

published

My wife and I searched many financial products via our Financial Advisor, No Fuss Home Loans, and came across ME Bank. Although not the lowest rate, they were quite low, accepted us as borrowers even though we are 'older' people, and best of all accepted our loan application with only 5% equity. The only issue was that the Variable rate lock-in was left out, but this was quickly resolved by ME Bank no questions asked. We found the service was great,-- we did it via our Financial Advisor::
Kathy Dundas [www.nofusshomeloans.com.au]
AND, our conveyancer who helped us with property contracts::
Michelle Nassif [tri-stateconveyancing].
With ME Bank on our side, we had a great team. No fuss, no hassle.

THANK YOU ME BANK !!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateJune 2021
  • Loan used forFirst Home
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hey Murray, Welcome to ME! We're glad to hear that we were able to help you out without and fuss or hassle - Jeremy

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PamA
PamASouth East Queensland, QLD

Waiting and waiting for my home loan to be corrected

published

Refixed my home loan with ME Bank after three attempted phone calls to get through (eventually just waiting and waiting which isn't easy when you have things to do). After a long phone call to fix it, it's 12 days later and nothing has happened. I'm still being charged the higher old rate and the money I added into my home loan hasn't been absorbed into it. And despite sending two emails, I'm stuck with making another dreaded phonecall and waiting endlessly again. Doesn't make life easy for working people that they only take calls during the same working hours that their clients work. Go somewhere else if you're looking for good service!

  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forRefinancing
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Mike T.
Mike T.
  • 2 reviews
  • 4 likes

Absolutely disappointing!!

published

Long waits on the phone, online app is very basic and crashes all the time, very long time to process requests. I was expecting good customer service because it's a small bank but overall it's been very disappointing

  • Customer Service
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateDecember 2017
  • Loan used forFirst Home
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Steve Jones
Steve Jones
  • 4 reviews
  • 4 likes

One star too many!

published

ME, ME, ME - how apt!
Utterly pathetic follow up. Told things were done, only to find they weren't. Never got a call back when they promised. Never sent through paperwork when requested. Consistently having to chase up. Don't seem to understand the word 'urgency' unless it applies to them. Due to their contempt and lax ways, my family could be on the street as a result of a settlement falling through! They don't care. They really have become Australia's 5th largest bank. Welcome to the club ME Bank. You wont be hearing from me again!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJuly 2013
  • Loan used forRefinancing
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Questions & Answers

EyeDee
EyeDeeasked

Hi. which one is quicker - processing a new construction loan or processing our release paper?

1 answer
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hi there! So that we can follow these matters up for you, can you please give ME a call on 13 15 63. - Jeremy

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

Extra Information

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Samuel W.

Excellent Broker Services

by Samuel W. on 20 Aug 2022
We had the privilege of having Ashley Dickey act as our Mortgage Broker for our loan procedure. Ashley made the process efficient and she was an extre... Read full review

Glenn

Perfect from initial meeting to settlement!

by Glenn on 19 Aug 2022
Customer service is second to none! Lendi and staff were welcoming, informative, listened and just got the job done.... Read full review

Kevin Deigan

Great customer service. Very proactive and motivated to push things through.

by Kevin Deigan on 18 Aug 2022
Chloe was great at suggesting multiple lenders so I could select the best fit for my current situation.... Read full review

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