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ME Bank Home Loans
Terrible terrible and terrible
I’ve been with ME for 20 years. It has taken 4 months and still waiting. For top up approval I have equity in house it’s a very small top up for home improvements. I would not recommend my worst enemy to use this organisation
- Transparency
- Customer Service
- Application Process
- Timeliness
- Online Tools
- Incentivised Review No
- Loan TypeVariable Rate
- Loan Start DateMarch 2022
- Loan used forRenovation
Andy
Please don’t make things worse. It’s my experience shared on a review site. I’m just sharing my experience. Need to be a lot shaper ME the wheel is squeaky.
Lip service is cheap? It’s sad that organisation’s like ME pass the buck ?
To many silver bullets and shining knights in this organisation that are going to make it happened. Andy 4 mths is a joke
S...
- 3 reviews
- 5 likes
Breathtakingly Incompetent
ME is for you if you want a breathtakingly incompetent, totally disorganised banker, loose with the truth and has many hands...none of which know what any of the others are doing. We changed banks based on word of mouth, we should have read the reviews and stayed put. We applied to move loans to ME in early October, 2020. After an incredible amount of misdirection and false starts one loan was completed after 2 months of daily interventions and much anxiety for us. The other was settled after lies, numerous broken settlement dates in mid- Janua...
Read morery 2021, over 3 months after the application. So what? The loan repayment date began a week ago but the money has still not appeared in my account even after written promises! I am clearly expected to pay for money not received. I should have bought shares in ME instead, great investment when a bank only takes repayments without lending. Maybe this is ME's version of a reverse mortgage. A Mr Adam Crane was appointed as CFO of ME Bank December 2020 to "lead ME's business strategy" (ME website) as he has, in the past, driven "change, improvement and innovation". Well, no-one is running this shop. I'm off to AFCA and the Ombudsman with a formal complaint. Caveat emptor! Want a loan? Go elsewhere.- Transparency
- Customer Service
- Application Process
- Timeliness
- Incentivised Review No
- Loan TypeFixed Rate
- Loan used forRenovation
Worst bank and customer service
Did a construction loan with ME Bank, sent application through for stage one payment as well as requested documents for the bank to be told it’s been completed and funds will be in building account in 24 hours to then receive a call a week later saying we can’t pay the builder due to a discrepancy with no explanation or detailed reason why. I have been calling everyday for the past month to be told the same thing over and over again that a team leader will call me, I am get to receive any phone call from the team leader or any explanation of what is going on even though we have settled the loan more then 2 months ago. Do not waste you time with this bank!
- Transparency
- Customer Service
- Application Process
- Timeliness
- Online Tools
- Incentivised Review No
- Loan TypeVariable Rate
- Loan Start DateAugust 2020
- Loan used forHome Construction
Questions & Answers
Hi. which one is quicker - processing a new construction loan or processing our release paper?
Hi there! So that we can follow these matters up for you, can you please give ME a call on 13 15 63. - Jeremy
once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks
Get an answer from our members and ME (Members Equity) Bank representatives
Details
Extra Information
Exceptional Professional Prompt Service
Excellent service through out our refinance
Great customer service and product
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I'm sorry to hear about this experience you've had recently with ME. I can't look into what may be occurring with the Top-up approval here due to security purposes. But, if you can let ME know in a pr...
Read moreivate message your full name and contact number, we'll be able to escalate this issue through to the relevant team and hopefully get this sorted once and for all for you. - Andy