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ME Bank Home Loans

ME Bank Home Loans

1.6 from 116 reviews · View Statistics

Reviews

1.1
10 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(9)
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Jimbo
Jimbo
  • 2 reviews
  • 3 likes

ME provides the opposite of customer service

published

last year ME Bank stuffed up my redraw facility. Now I have been on hold for an hour so far because they do not answer their phones, and you have to request a loan discharge form over the phone. Forget doing business with this worthless lot.

Transparency
1/5
Customer Service
1/5
Application Process
4/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateDecember 2001
Loan used forFirst Home
Michelle F.
Michelle F.Greater Melbourne (Inner), VIC

Hopeless bank as once existing customer. Been unable to update my home loan. It’s been six weeks and 3rd attempt

published

3 times I have tried to reduce my rate for my homeland. Currently awaiting paperwork to be emailed and so far it’s been six weeks. Very unhelpful and very slow to help you reduce your home loan rate but quick to ring if my credit card is overdue. Very frustrating and hopeless bank once you are an existing customer

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home

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0.0
(1,234)
Ciaran
CiaranSydney, NSW
  • 3 reviews
  • 5 likes

Breathtakingly Incompetent

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRenovation
Mike T.
Mike T.
  • 2 reviews
  • 4 likes

Absolutely disappointing!!

published

Long waits on the phone, online app is very basic and crashes all the time, very long time to process requests. I was expecting good customer service because it's a small bank but overall it's been very disappointing

Customer Service
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateDecember 2017
Loan used forFirst Home
Home Loans

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Robert Saunders
Robert SaundersMelbourne
  • 2 reviews
  • 1 like

Messed around

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home

Disgraceful bank

published

Mebank ripped me off, charging $400 on top of a high rate. When I stopped them taking my $400 they increased interest to 4.75%. 11 years as a customer. Scum.

Transparency
1/5
Customer Service
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home
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Rhino
RhinoGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Terrible to worst

published

Amortisation- got a letter today telling us the bank had taken thousands out of our redraw and put it on the principal - without informing us . You can only have 25% of the loan balance in redrew ?? How dare they!

Transparency
1/5
Customer Service
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home

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Linda W.
Linda W.Canberra 2600, ACT
  • 4 reviews
  • 1 like

Absolutely terrible - will raise your interest rate as soon as they can

published

Raise interest rate a month after signing up but lie and say they won't if you purchase their "member package", lost my paperwork prior to settlement which delayed it by days, delay processing your pay so you can't organise direct debits, send texts you have missed a mortgage payment when you haven't, statements don't accurately reflect each other even though all accounts are with Me. Will keep you in the phone forever and then laugh at you when you question their system their banking ap has constant glitches and is never up to date. I seriously regret going with them and will bail as soon as possible.

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateOctober 2018
Loan used forFirst Home

Other Home Loans

 
 

0.0
(1,234)

SERIOUSLY! DO NOT TOUCH!!

published

Delay! Delay! Delay! Get used to those words. This is the worst bank we have ever had to deal with, they charge numerous fees and give zero service, the terms of the loan were even incorrect, eg. frequency of repayment, fixed or variable. You can do bank to bank transfer out of their accounts, but don’t try to transfer in, they are NOT registered for that service. They outsource valuations, their solicitors, all with added fees. They do not communicate, they charge heaps and give worthless service.

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home
Home Loans

Find out how ME Bank Home Loans compares to other Home Loans

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Questions & Answers

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

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