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ME Bank Home Loans

ME Bank Home Loans (page 2 of 2)

1.6 from 115 reviews · View Statistics

Reviews

1.3
41 reviews
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Brett
BrettGreater Melbourne (Metropolitan), VIC

Thieves

published

Money missing from our redraw account. When I asked where it is? Because it wasn’t in our savings account and it didn’t come off the principal. They said “it had been absorbed into the loan” bloody thieves.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateApril 2010
Loan used forSecond Home
Flabberghasted
FlabberghastedGreater Melbourne (Outer), VIC

Do Not Get A Home Loan With This Bank

published

Received a letter today telling me that my available redraw had been reduced over $10k but that quote".... the total amount outstanding and the time remaining on your home loan all remain the same." That is in spite of paying well over the minimum payment required for over 2 years. I will be complaining to Australian Financial Complaints Authority. I am just flabberghasted that a bank can decide to more or less take your extra funds without permission!

Transparency
Customer Service
Application Process
Timeliness
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing

Other Home Loans

 
 

0.0
(1,234)
Rhino
RhinoGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Terrible to worst

published

Amortisation- got a letter today telling us the bank had taken thousands out of our redraw and put it on the principal - without informing us . You can only have 25% of the loan balance in redrew ?? How dare they!

Transparency
Customer Service
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Home Loans

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Linda W.
Linda W.Canberra 2600, ACT
  • 4 reviews
  • 1 like

Absolutely terrible - will raise your interest rate as soon as they can

published

Raise interest rate a month after signing up but lie and say they won't if you purchase their "member package", lost my paperwork prior to settlement which delayed it by days, delay processing your pay so you can't organise direct debits, send texts you have missed a mortgage payment when you haven't, statements don't accurately reflect each other even though all accounts are with Me. Will keep you in the phone forever and then laugh at you when you question their system their banking ap has constant glitches and is never up to date. I seriously regret going with them and will bail as soon as possible.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateOctober 2018
Loan used forFirst Home

SERIOUSLY! DO NOT TOUCH!!

published

Delay! Delay! Delay! Get used to those words. This is the worst bank we have ever had to deal with, they charge numerous fees and give zero service, the terms of the loan were even incorrect, eg. frequency of repayment, fixed or variable. You can do bank to bank transfer out of their accounts, but don’t try to transfer in, they are NOT registered for that service. They outsource valuations, their solicitors, all with added fees. They do not communicate, they charge heaps and give worthless service.

Transparency
Customer Service
Application Process
Timeliness
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home

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Steve Jones
Steve Jones
  • 3 reviews
  • 4 likes

One star too many!

published

ME, ME, ME - how apt!
Utterly pathetic follow up. Told things were done, only to find they weren't. Never got a call back when they promised. Never sent through paperwork when requested. Consistently having to chase up. Don't seem to understand the word 'urgency' unless it applies to them. Due to their contempt and lax ways, my family could be on the street as a result of a settlement falling through! They don't care. They really have become Australia's 5th largest bank. Welcome to the club ME Bank. You wont be hearing from me again!

Transparency
Customer Service
Application Process
Timeliness
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateJuly 2013
Loan used forRefinancing
NotHappyMeBank
NotHappyMeBankGreater Melbourne (Outer), VIC
  • 2 reviews

MEBANK Was Not The Bank For Me

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
David
DavidSydney, NSW
  • 2 reviews
  • 2 likes
  • Verified

ME Bank is becoming more like a lender of last resort - Beware

published

Have a loan that's just come off its fixed rate and been a customer of ME bank for 5 years. No problems of note in that time. However was recently confronted by a smug, condescending individual on the phone that showed zero empathy and willingness to assist. Basically it seems ME will hook you in with decent, even low rates then hit existing customers with higher than acceptable rates at first opportunity. I went from 3.69% fixed for 3 years to now, 4.20% variable P&I!! This is in an environment where the official cash rate is 0.75% people! They are refusing to budge and my only option is: fix now or else. I know which option I'll be taking and will vote with my feet. Such a pity because I didn't contemplate leaving.

Customer Service
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property

Other Home Loans

 
 

0.0
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Rob
RobMelbourne
  • 15 reviews
  • 12 likes

Uncompetitive interest rates

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateNovember 2017
Loan used forSecond Home
Home Loans

Find out how ME Bank Home Loans compares to other Home Loans

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Malcolm M
Malcolm M
  • 5 reviews
  • 4 likes

Avoid this bank at all costs

published

They gave preapproval for a loan and I found a property. 1 hour before going unconditional they came back stating the figures that they used to calculate serviceability were wrong and dropped the amount by $180K. Of course I lost the property. They are completely incompetent.

Transparency
Customer Service
Application Process
Timeliness
Incentivised Review No
Loan TypeVariable Rate
Page 2 of 2

Questions & Answers

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

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