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ME Bank Home Loans

ME Bank Home Loans

1.6 from 122 reviews · View Statistics

Reviews

2.5
4 reviews
5
(1)
4
(0)
3
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2
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Caitlin T.
Caitlin T.
  • 2 reviews

Slow Service and Outdated Application Process

published

ME Bank is great for banking however they do not excel with home loans. Lower interest rate than the big 4 but you pay the price with the wait times and outdated application process. We had to send our pre-approval application via mail which significantly delayed the process. After 4 weeks, several emails requesting updates on our progress and false promises that the wait times were ‘getting shorter’ our mobile banker finally looked at our application and requested more documents as the ones we sent were now too old. We ceased our application with ME and went to Macquarie who completed our pre-approval in 3 business days. Look elsewhere!

Transparency
2/5
Customer Service
2/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeSplit
Loan Start DateDecember 2021
Loan used forFirst Home
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message
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Great service and rates

published

My wife and I searched many financial products via our Financial Advisor, No Fuss Home Loans, and came across ME Bank. Although not the lowest rate, they were quite low, accepted us as borrowers even though we are 'older' people, and best of all accepted our loan application with only 5% equity. The only issue was that the Variable rate lock-in was left out, but this was quickly resolved by ME Bank no questions asked. We found the service was great,-- we did it via our Financial Advisor::
Kathy Dundas [www.nofusshomeloans.com.au]
AND, our conveyancer who helped us with property contracts::
Michelle Nassif [tri-stateconveyancing].
With ME Bank on our side, we had a great team. No fuss, no hassle.

THANK YOU ME BANK !!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateJune 2021
Loan used forFirst Home
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hey Murray, Welcome to ME! We're glad to hear that we were able to help you out without and fuss or hassle - Jeremy

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Stan M.
Stan M.South East Queensland, QLD

Incompetent and arrogant. Don't fall for the cool marketing image!

published
Transparency
1/5
Customer Service
2/5
Application Process
3/5
Timeliness
2/5
Online Tools
3/5
Incentivised Review No
Loan TypeSplit
Loan Start DateNovember 2018
Loan used forFirst Home
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Mike T.
Mike T.
  • 2 reviews
  • 4 likes

Absolutely disappointing!!

published

Long waits on the phone, online app is very basic and crashes all the time, very long time to process requests. I was expecting good customer service because it's a small bank but overall it's been very disappointing

Customer Service
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan Start DateDecember 2017
Loan used forFirst Home
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Questions & Answers

EyeDee
EyeDeeasked

Hi. which one is quicker - processing a new construction loan or processing our release paper?

1 answer
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hi there! So that we can follow these matters up for you, can you please give ME a call on 13 15 63. - Jeremy

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

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