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ME Bank Home Loans

ME Bank Home Loans

1.6 from 123 reviews · View Statistics

Reviews

2.5
4 reviews
5
(1)
4
(0)
3
(0)
2
(2)
1
(1)
  • Transparency
    1.5 (2)
  • Customer Service
    2.0 (2)
  • Loan TypeVariable Rate and Split (2)
  • Application Process
    2.0 (2)
  • Timeliness
    1.5 (2)
  • Loan used for
  • Loan Term16 years
  • Online Tools
    2.0 (2)
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Caitlin T.
Caitlin T.
  • 2 reviews

Slow Service and Outdated Application Process

published

ME Bank is great for banking however they do not excel with home loans. Lower interest rate than the big 4 but you pay the price with the wait times and outdated application process. We had to send our pre-approval application via mail which significantly delayed the process. After 4 weeks, several emails requesting updates on our progress and false promises that the wait times were ‘getting shorter’ our mobile banker finally looked at our application and requested more documents as the ones we sent were now too old. We ceased our application with ME and went to Macquarie who completed our pre-approval in 3 business days. Look elsewhere!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateDecember 2021
  • Loan used forFirst Home
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message
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Stan M.
Stan M.South East Queensland, QLD

Incompetent and arrogant. Don't fall for the cool marketing image!

published
  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeSplit
  • Loan Start DateNovember 2018
  • Loan used forFirst Home
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

EyeDee
EyeDeeasked

Hi. which one is quicker - processing a new construction loan or processing our release paper?

1 answer
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hi there! So that we can follow these matters up for you, can you please give ME a call on 13 15 63. - Jeremy

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

Extra Information

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Kevin Deigan

Great customer service. Very proactive and motivated to push things through.

by Kevin Deigan on 18 Aug 2022
Chloe was great at suggesting multiple lenders so I could select the best fit for my current situation.... Read full review

Pav

Lendi are amazing

by Pav on 17 Aug 2022
I spoke with Jo-lene after organising an appointment and within 2 days all the paper work and all forms have been sorted and sent for approval. I aske... Read full review

Lotty

Shane Finney. Thank you!!!!

by Lotty on 17 Aug 2022
We’ve had a wonderful experience with Shane Finney from lendi. He was always so helpful and available. I look forward to engaging with him in the futu... Read full review

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