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ME Bank Home Loans

ME Bank Home Loans

1.6 from 123 reviews · View Statistics

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John V
John V
  • 2 reviews

Just Another Bank - Nothing Special

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I’ve been a loyal customer of (Members Equity) ME Bank, now owned by The Bank of Queensland) for more years than I care to remember.

However, I can remember when it wasn’t generally known by borrowers (certainly not advertised by banks) that paying your mortgage fortnightly, instead of monthly, would save you quite an amount interest over the term of your loan.

I can’t help but wonder why ME Bank recently started charging interest on your home loan weekly, as opposed to monthly.
Does this change of policy work in favour of the bank?

  • Incentivised Review No
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message
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Great service and rates

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My wife and I searched many financial products via our Financial Advisor, No Fuss Home Loans, and came across ME Bank. Although not the lowest rate, they were quite low, accepted us as borrowers even though we are 'older' people, and best of all accepted our loan application with only 5% equity. The only issue was that the Variable rate lock-in was left out, but this was quickly resolved by ME Bank no questions asked. We found the service was great,-- we did it via our Financial Advisor::
Kathy Dundas [www.nofusshomeloans.com.au]
AND, our conveyancer who helped us with property contracts::
Michelle Nassif [tri-stateconveyancing].
With ME Bank on our side, we had a great team. No fuss, no hassle.

THANK YOU ME BANK !!

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ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hey Murray, Welcome to ME! We're glad to hear that we were able to help you out without and fuss or hassle - Jeremy

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No problem

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Took out my home loan with ME 12 years ago and have had no trouble with the service received. I have negotiated reductions in interest twice during that period and the process was professional and timely.

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furb71
furb71Sydney, NSW
  • 4 reviews
  • 2 likes

Very average customer service

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I have been with them now for some years but find them particularly average in their customer service. Long waits on the phone ("due to overwhelming demand....") when we all know it's about cost cutting. This bank is supposedly owned by unions and industry super funds which is good but from the customer point of view there is no difference. They couldn't care less and are no better than Westpac, NAB etc. Any letter or email I have written to them has been ignored. I think it's time to move my loan as they aren't even that competitive.

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Robbed, then received apology and company action corrected

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WHATCANISAY
WHATCANISAYPerth, WA
  • 26 reviews
  • 13 likes

MEBANK COMES TO THE RESCUE

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I have had my ups and downs with ME bank but that's due to the many changes over 20 years. However I have just sold my house and if it wasn't for my WONDERFUL mobile lender in WA the home loan would not have gone ahead. There are 4 houses settling next week and only MEBANK did what it was suppose to ANZ is holding us all up and we nearly lost our settlement date because of them. If you don't get the answers you are after with MEBANK from over east ask to speak to a mobile lender in Perth they are superheros and made good on all their promises. PS I am on a pension which is now very hard to borrow on but Mebank was one of the few that would lend to me (not one of the 4 big banks would) Thanks

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J Hwang
J Hwang
  • 2 reviews
  • 2 likes

Great/easy refinancing as a new customer, absolute nightmare when you discharge the mortgage

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Mebank were one of the easiest bank to refinance and sign up with. Even when they got their rates wrong, they were prompt to rectify the fault. 5 stars for the sign up and interest rate, they were very good!

However, all good things must come to an end, unfortunately we had to refinance and it was sad leaving a great bank. The mortgage discharge team was poor, probably insufficient staffing. Their lawyers (Galilee) were poor in communication, the discharge took them over 40 days to complete. What annoys me the most is that after 3 weeks of refinancing with the new bank, Mebank still cannot generate a account closure letter!!!!!!!!!!!!! 1 star

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Scott03
Scott03ADELAIDE SA
  • 8 reviews
  • 3 likes
  • Verified

Didn't know what to expect however I have been pretty impressed and highly recommend

published

My wife and I were looking for a affordable no frills home loan for our existing house. We have been with them now for over 2 years and couldn't be happier. The application and approval was straight forward. Online banking is really easy and any time I have needed to call up they have been more then helpful. Been a great all round experience so far.

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Xiao Zhang
Xiao ZhangSydney
  • 2 reviews
  • 1 like

Big Thanks

published

The bank Home Loan Department is highly professional with wonderful customer service.

Last month due to other bank delay, my IIA seemed impossible for last financial year. I called the bank and never thought it can be done at such short time, but half hour later the Bank told me that they can do it. The bank staff worked so hard and guided me each step. At 30 June, I was so happy, the transaction went through successfully. Thanks for the whole team.

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New homeowner
New homeowner
  • 2 reviews
  • 1 like

Great bank, highly recommend

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I love this bank minimal fees, great customer service, I should've joined them sooner you're not just a number with this bank

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Gregory William Charles
Gregory William Charles Greater Melbourne (Outer), VIC
  • 2 reviews

Fast credit card approval.

published

Applied for a ME Credit card. Was approved within 24 hours. Am in the process of applying for a personal loan. Seems to be moving along pretty quick. Good communication. So far i am very happy with customwr service.

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christos
christosSydney Surrounds, NSW
  • 4 reviews
  • 7 likes

Very Slow Loan approval

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We have many different accounts and loans with ME. Overall a good bank rates are good. However don't apply for a loan with them unless you have all the time in the world. No urgency with ME. they need to get in the real world, their tardiness has almost lost us our property purchase. The vendor has extended our cooling off period twice and will not a third time. we may lose our deposit and the property.

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Best rates around

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After really researching for refinancing our home loan I chose ME bank, and we are very happy. Moved our bank accounts over too and they are so much better than any of the big banks or local credit unions I found. The service from the mobile banker and their customer service centre has always been excellent too.
Great rates, great phone service, was very easy to organize
There was a long delay in getting loan happening, though they admitted it was an internal fault and apologized then auctioned it very quickly

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lmiles007
lmiles007
  • 4 reviews
  • 3 likes

Excellent

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CutSnake
CutSnakeSYDNEY
  • 2 reviews
  • 4 likes

Fast, fair and helpful

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Questions & Answers

EyeDee
EyeDeeasked

Hi. which one is quicker - processing a new construction loan or processing our release paper?

1 answer
ME (Members Equity) Bank
Digital S.ME (Members Equity) BankSend a private message

Hi there! So that we can follow these matters up for you, can you please give ME a call on 13 15 63. - Jeremy

Sam D.
Sam D.asked

once you approve a home loan how long before i get the loan documents to sign? & then how long does it take for my refinance from my existing lender (choicelend) to go through? thanks

No answers

Get an answer from our members and ME (Members Equity) Bank representatives

Extra Information

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Kevin Deigan

Great customer service. Very proactive and motivated to push things through.

by Kevin Deigan on 18 Aug 2022
Chloe was great at suggesting multiple lenders so I could select the best fit for my current situation.... Read full review

Pav

Lendi are amazing

by Pav on 17 Aug 2022
I spoke with Jo-lene after organising an appointment and within 2 days all the paper work and all forms have been sorted and sent for approval. I aske... Read full review

Lotty

Shane Finney. Thank you!!!!

by Lotty on 17 Aug 2022
We’ve had a wonderful experience with Shane Finney from lendi. He was always so helpful and available. I look forward to engaging with him in the futu... Read full review

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