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Medallion Homes

Medallion Homes (page 2 of 2)

4.5 from 24 reviews

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Reviews

Review distribution

5 star
20
4 star
1
3 star
1
2 star
0
1 star
2

Excellent

published

i have built twice with Medallion and both times the experience was great. they not only did what they said they would do but they actually finished ahead of time. the sales consultant was honest from the start about price. i did my homework on Medallion and there oposition and found that Medallion where by far the most transparent and best value for money in the market. i would not hesitate to build with them again.
Quality is second to none


Excellent

published
justbrowsing

justbrowsingAU

  • 2 reviews

Loving my medallion home.......

published

Terrible

published

Very low. Architect does not keep up to date with design trends. I asked him how energy efficient the design was, his reply was 'turn up the airconditioner'. Ironic, as Medallion did not allow duct space in the raked ceilings - despite RC air being included in the specifications and costings. When the airconditioning installer came he said, 'they have done this before, sorry, can't aircondition these rooms'.

Built in 2008. Very expensive, massive price overruns and time frames not met, building supervisor did not care about finishes and treated me like a stupid female.


Page 2 of 2

Questions & Answers

Cheffanie

Cheffanieasked

When did you build with Medallion? We have been thinking of building with them and they have seemed very attentive to detail etc. We haven't signed a contract yet. Did you build one of their designs or did you have them design you something different?

2 answers
Howard
Howard

We have recently built a home with Medallion. We have one of Medallion exisitng design/display home (Urbis) tweaked to suit our personal preferences and size of the block. Our experiences with Medallion Homes are:
Positives:
Project completed on time;
Responsive to our questions/requests from Sales, Project Manager & Site Manager
Quickly rectified problems and issues (both raised by Site Manager and ourselves)
Good quality in some trades but not all trades.

Negatives:
Building costing- we have problems with the transparency of costing. There were many instances where we would have lost money either because they forgot to account for our initial deposit, charge for cost which have been included in the build contract had we not perused the costing in details. We had many variations to include extra items which are not in the spec.
Quality issue- There are a few issues relating to fiitings (eg wrong door handles installed), painting (doors are not completely painted, underside of doors in wet areas), doors contracted after installation and required replacement. We had a water leak inside the bathroom after the tiles were installed requiring extensive rework.
I visited the building site almost everyday to make sure I am happy with the work. One plus here is that the site manager responds to these issues quickly.
Post hand-over maintenance. It has certainly taken a long time. House was handed over in Feb 2012, we have not all maintenance issues rectified as at Sept 2013.

Overall, we are happy with the final products as we have followed the construction process to make sure we get what we pay for. We think it's expensive as we pay for the Medallion Homes Brand.

Don't believe it
Don't believe it

Be very wary of Medallion - we built with them in 2012 and know of 2 others who had the 'Medallion experience' in 2013. Very poor quality in both - plumbing needing to be replaced, ceiling redone and electrical problems. One removed Medallion from site and is still resolving problems. There's a growing number of very unhappy customers. Just ask Medallikn when they last won any of the building awards - back under previous ownership. Check out Alsn Shepard Homes, Scott Salisbury or even Metricon for a better experience.


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