Pretty good most of the time
I found it quite comfortable to use the freestyle. The double pumping ability saves so much time! The reason we chose this pump over the swing was the ability to recharge the battery and the memory function. I typically use the prodigy for about 15 minutes at a time and can use it for at least 10 sessions before I need to recharge.
Love it, but something stop working in 2 weeks
I purchased these item from baby bunting Hoppers Crossing a few month ago to be used once i delivered my baby. Ive delivered my baby at the end of last month and used the medela from the hospital. When i returned home and use my freestyle, it works okay and I rely on these to feed my newborn. I use the 2 pumps and most of the time just 1 pump. I realize the suction is less when I use just 1 pump. It says that we have to insert the unused short tubing into the tubing holder. And when you turn the device on, theres seems to have some air escaping...from the tubing holder. I wonder whether mine is faulty. After using it for about 2 weeks, something went wrong and the device stop fuctioning via battery. Since im still recovering from czer, and dependent on these to feed my baby, i wouldnt be able to go to the store but my husband will. I hope it wouldnt take much time as the previous reviewer to get these item working or replacement. And yes, i definitely will continue using this pump once its fixed.
Good pump, shameful customer service
I have newborn twins and my pump wouldnt connect to the charger at midnight on a Saturday night. I tried googling, calling and emailing customer service but had no luck. On Sunday morning I asked a family member to buy a new pump at 7am when the pharmacy opened so I would be able to continue to feed. After buying a new pump and charger, I discovered it was in fact the old charger that wasn’t working and the old pump was fine. I received a response to Saturday’s email on Monday afternoon. They said they could send me a new pump or charger if I h...ad a receipt for my original pump. I responded by confirming that it was the charger, but that I did not have the receipt. I explained that I had also purchased a new pump and asked if there was anything that could be done. I was informed that they would not help, and that I should have driven to a shop to test my pump on a charger instead of buying a new pump. I was horrified. Having explained already my TWINS were being bottle fed only, obviously this was urgent and I found the unsolicited advice to drive around testing my pump completly impractical and grossly insulting. It is not surprising that with newborn twins, and a c section, I would be unable to go driving around testing out my pump with my screaming hungry babies in the car. Not to mention the damage this would have done to my supply. I sensibly took steps to mitigate my losses when I purchased the new pump, and when I was asked if they would take back the new pump my request was flatly denied on the basis that it was no longer be and new. I am astounded that a company could be so disconnected from the industry it is in and that it’s emloyees could be so unprofessional in demeanour. I will never purchase anything from Medela again, and will happily spread the word to other mums. Shameful.
Medela has been such a great helper during the first years of motherhood. We initially bought the Swing and upgraded to Freestyle due to the convenience of having 2 pumps at the same time. Totally a lifesaver! I was able to leave my 40 days old son for a 5 days trip overseas and he was able to be fed exclusively breastmilk! We got them when it was on sale at Baby Bunting so it is even better. The only downside is the sound that is a bit loud, especially when pumping at night (my son is a light sleeper!). We are keeping this precious pump for our next newborn!
- Verified purchase
its quiet and portable
It is comfortable to use, especially when at work. Suction is good but it does not give a proper sucking to empty out the breasts. Charging is good and the battery lasts a good 10 hours.
it is a relatively convenient machine for portability. However still needs another wall connected milking machine to properly empty the breasts
Simple to use breast pump
Medela was the brand used by the hospital my wife gave birth in, however when purchasing we were told the off the shelve pumps would not be as powerful. My wife can't fault it so far, it's very easy to use, clean and put back together. There is enough suction for two bottles at once, however you have the option to use one at a time if required. There is no noticeable difference using 240v or the battery which allows roughly 8-10 uses of 30 minutes. We have Avent bottles and steriliser kit which the Medela equipment fits in. The only hassle is we mostly use Avent bottles, the Medela kit does not come with teats but can be purchased separately.
Price is too high for usage life very sad customer
Was comfortable and easy to use. Given the cost was disappointed after only using for 6 weeks post baby one and the 2 weeks for baby number two. The pump died. I trouble shooters with lend of friend batteries and power cords which appear not the be the problem will not charge and will not turn in. For the price I would expect to get more use. Don’t bother ringing the customer support. I would have to send it back at own cost and repairs at own cost. By the time I pay for all this I would be up for a new pump. Disappointing Medela on a brand I have always supported and boasted about has failed me
Got this pump 4 months ago on sale.
Really simple to use.easy to clean.
After delivery, used hospital grade medala pump.
I didnt find much difference between that one and freestyle pump.
Yes it's a bit pricey but it is worth the money.
There are other accessories in the kit which I didn't find very useful.
Great breast pump
A wonderful breast pump with so many pump settings as well as having a timer which is quite handy. A time saver by pumping both breasts at the same time. Not as loud as some other pumps I tried and feels more comfortable to use. It is an expensive pump but worth the money. The pack also comes with a convenient cooler pack with an ice pack shaped to hold bottles upright and secure. So many attachments you can buy like a bra which will secure the pump while you can still walk around and do anything around the home that may need to be done. This is also doable because you have the option of using a battery pack - making it more portable or you still have the option of plugging it into the power socket.
I have used the Medela Symphony pump when I was in hospital after giving birth and I really liked it. I told myself that I am going to get something similar when I get home as I didn't like the Philips Avent breast pump which was given to me as a hand me down. I did some research and came across the Medela Freestyle pump which I have purchased and didn't regret it.
PROS: The Freestyle pump is easy to operate and I like the LCD screen with the timing so you know how many minutes you have pumped. It also allows you to adjust the intensity of ...the pumping. Another good feature is that it is a double pump meaning you can reduce the pumping time compared to a single pump, but it also gives you the option of using it as single pump if you want. The pumping action is also very good. It is also portable if not plugged in as it comes with a large battery so you can take it to different rooms and the power lasts. It is also easy to clean. I actually don't find the machine that loud when it operates. CONS: I find after many times of disassembling the connector to clean and putting it back together, it can affect the pumping action but you can pull apart the connector and put it back together again to see if it helps (I sometimes have to do this several times to get the pumping action going). Overall, I do like my Medela Freestyle pump and I would recommend it.
The pump is easy to use and flexible. I only need it for 10 minutes on one breast to pump out 100ml. its such a life saver at 3am in the morning. The only thing I don't like about this pump is that it is a bit loud and sometimes it wakes up the baby during the night. I have to go into a different room for this business.
2 pumps at once
Comfortable and easy to use, use it for 29 minutes at a time. Liked that there are 2 pumps which made the process quicker however didn’t like the suction, the medela kit they had at the hospital was much better. Easy to clean was a plus in the middle of the night
Reliable, easy to use and dependable.
This machine is easy to use, has a great battery life and has worked perfectly for 7 months straight without a single issue. The dual express modes mimicks my babies sucking to ensure I always get a letdown and I’ve always been able to express at a minimum as much as my baby wants to drink - often I get more than I need, which I freeze.
The only downside is that the pump is quite loud, so nighttime expressing without waking baby can sometimes be difficult.
It’s a great pump, if I ever needed a new pump I’d buy this one again without hesitation.
This pump has made my experience breastfeeding so much easier. I bought it prior to having our daughter (now 11months old) and glad I did. I had flat nipples and so I was exclusively pumping for the first week of her life. Then once I was using a nipple shield I still had to pump to ensure I was producing enough milk. This pump made it easy. It's easy to clean, fairly compact and you can walk around with it. After the first few months of needing it regularly, I didn't use it for about 6 months. Now using it again to make bottles for my girl to get her off the breast once I go back to work. And again, finding it to be super easy and effective pump.
Amazing product, couldn’t have kept breastfeeding without it
The medela freestyle is a comfortable double breastpump. I could pump 300mls in 10 minutes and it’s small and convienent to take and travel with the battery pack. Easy to pull apart and clean. I’ve had other brands of breastpumps and would choose his one again and again. I never experienced pain or broken nipples.
Can't live without it
After not being able to get my baby to latch properly, this pump has been a lifesaver for me. I love that the pump has a rechargeable battery which means I can easily pump while attending to other tasks. My only criticism is that it's a bit awkward to pick up my baby while pumping due to the design of the pump, but easy to do other tasks.
My daughter purchased this product. It did not work when using to pump on both sides. The staff at Babies R Us were helpful, sadly the same could not be said in regards to the Medela customer service staff member [Name Removed] who we spoke with...she was no help at all.
I got this pump as a gift and have had trouble with it from the get go. I've had the parts replaced twice and have had a new pump sent to me and I still have trouble with it. My main frustration with it is that it will not double pump. I've tried everything in the trouble shooting section of the manual and it still does not double pump; the suction is so weak.
However, it's great for single pumping. But only being able to single pump is unacceptable as the pump is designed to double pump. My sister-in-law didn't spend all that money for me to...
Wasn’t easy to use to begin with but once I understood the mechanics of it all it made new mum life so much easier. I really could not live without it! Cleaning was easy as all the important parts can be easily hand washed and sterilized. Very convenient and quick to use once I got the hand of it!
Excellent for all moms
This double breast pump is very convenient and very easy to use. You can adjust different levels and different time by yourself. You can attach either bottles or storage bags. The machine is light and portable. Most of the parts can be cleaned by the sterilizer. I will use this products again in the future.
Questions & Answers
My pump auto shut off in like 5 mins for few time already what should I do now
We will probably need a little bit more information. Please call our customer service team on 1800 787 345 and we will be more than happy to assist.
Can this be used as one pump at a time or does both have to be used together?
Yes, I think so. Use plastic wrap between shield and breastshield connector. Then you can transfer Freestyle to a single pump
Yes, it can be used either one pump or two pumps.
Hi Chris, yes the Freestyle can easily be converted from a double to a single pump and back again simply by unplugging the tubing from one of the pump connectors and plugging it into the square shaped adaptor in the centre of the tubing. This needs to be done to regulate the vacuum otherwise it will be lost out of the side not being used. Thank you Medela Australia.
Are these fixable / good for a service once out of the warranty period?
Hi Nat, generally we do not fix pumps however should the need arise please contact our customer service team to discuss the options available and we will do the best we can to help you. Thanks Medela Australia
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