I wish I had gone through the reviews
Bought this in feb2020 right after delivery from baby bunting, but this pump is frustrating. It only worked on the first day, it has lost suction and i have to keep struggling with the wires, upon examining I be found there are cracks in the connector base. Such a poor make, I wish I could get any other pump, be from medela but durable at least
faulty replacement parts
Replaced both my valves and because you need to buy a 3 piece because they don’t sell the valves by themselves at a cost of $80. They only last 3 weeks as well, went to the store I bought both the 3 pieces from and they replaced them and then after using it 3 times same fault. Now I’m forced to go back again to see what they are going to do now. I called Medela and they claim that the valves should last 6 months but they don’t. They claimed that they would test the replacement ones and send me some more but when you need to pump all your feeds because your baby is small you don’t have time to wait for the post. It’s really not worth the stress involved in buying this pump or brand.
Purchased in February 2017.
Questions & Answers
Why do I get less supply when I double pump than if I single pump? It’s incredibly frustrating as it’s much more time consuming having to single pump
You should be getting more supply, sounds like their might be an issue with the pump. I had one of these pumps and the connectors were not working properly due to a fault which I believe is due to the design of the connectors, I took the pump back to where I bought it from and they gave me a new connector part but the pump still did not suction properly. I found after washing the connectors a few times (as per the instructions in the manual) that they didn't fit back together well and this affected the suction. I returned the pump back to where I bought it and they contacted Medela and I eventually got my money back. Hope this helps, also if you want a good double pump I recommend hiring a hospital grade Medela Symphony pump as they work really well and have great suction.
Same here sometimes it works sometimes it doesn’t I am fed up with this baby bunting people changed the motor and told to buy a new tube still facing problems with it. I am on baby formula now as my baby has forgotten to latch. I wish I could get a refund or credit towards a good pump
Good morning, I am using the medela swing, it seems to be making a sound but no suction coming through, does it mean it's broken?Johannesburg
Without further information, it is difficult to determine what the problem may be. If you are in Johannesburg, I would recommend contacting the Medela on (0027) 11 788 9102 or going to the link below to find out how to contact them via email as you have contacted the Australian website.
I bought the swing maxi, have used it once and it has completely lost suction. The parts don’t seem to be sitting flush together which is I think why the suction has gone. I’ve tried so many ways to reassemble but can’t make it work.
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