?
? !
1 photo
Medibank Life Insurance

Medibank Life Insurance

2.1 from 14 reviews · View Statistics

Reviews

2.1

14 reviews
  • Value for Money
    1.0 (4)
  • Transparency
    1.0 (3)
  • Customer Service
    1.0 (4)
Previous
Next
Kevin

KevinSydney, Australia

  • 7 reviews
  • 3 likes

Pushy unhelpful sales people

published
Value for Money
Transparency
See all answers
1 comment
Medibank
MedibankMedibank

Hi Kevin,
I am sorry to read of your experience. I just sent you a private message asking for a few more details.
Thanks,
Anna

Similar opinion? Write a review on ProductReview.com.au!
Suz1974

Suz1974Teesdale

  • 13 reviews
  • 5 likes

Go else where

published

I contacted Medibank Life today about reducing the amount of premiums I pay. They were next to useless and the woman on the other end kept saying it was due to this and that and blah blah blah. My premiums started very low and have sky rocketed. Dont get caught out with this. Yes the sum insured has gone up, but my premiums have tripled. She kept saying but you are insured for 850k..... yes, but you have well and truly reflected that amount with your premiums. Disgraceful and your phone help was useless

Value for Money
Transparency
See all answers
1 comment
Medibank
MedibankMedibank

Hi Suz,
I am sorry to read of your recent experience with our Life Insurance.
I just sent you a private message to see if there is anything we can do to help. Thanks, Anna

Similar opinion? Write a review on ProductReview.com.au!
Suzanne34

Suzanne34Southwest, VIC

  • 9 reviews
  • 5 likes

So Expensive!!!

published

This started as a reasonable policy. I am now paying $144 a fortnight for it! Will shop around for a better deal! As a single parent, these fees are ridiculous

Value for Money
Transparency
See all answers
1 comment
Medibank
MedibankMedibank
Similar opinion? Write a review on ProductReview.com.au!
Life Insurance

Find out how Medibank Life Insurance compares to other Life Insurance

Know better, choose better.

Compare all
Suzanne

SuzannePerth, WA

Falling on Deaf Ears

published

After 9 years with Medibank life insurance we found another insurance provider that gave us the same cover at half the price. Trying to cancel my policy with Medibank has been a nightmare. Rude, pushy and very obstructive, they have tried to stall us and constantly get us to stay with them They would not listen. We have had to block them from our bank so they didnt take any more money. Absolutely disgusted with how they have treated us. Never will we buy any Medibank product again! Apparently we are waiting to see if they accept our cancellation - what dont they get - its CANCELLED.

Value for Money
Customer Service
See all answers
2 comments
Medibank
MedibankMedibank
Suzanne
Suzanne

We were given an email address to send our cancellation to - surprise wrong email address. Now yet another phone call to you wasting our time, meanwhile you have tried to take money from our account.

Similar opinion? Write a review on ProductReview.com.au!
Adrian P

Adrian PSydney

  • 6 reviews
  • 4 likes
  • Verified

A group of liars and sales people

published

They lied to me that I need to submit my credit card detail to see the PDS. I was informed that I have 30 days to decide. Turns out they sign me up and I got billed the fortnight after. I called to cancel only to be told that there’s a separate team that handle cancelation. I received the call and like everyone mentioned, it was another round of sales pitch. Appalling way of doing business, please stay away.

Insurance claim madeNo
4 comments
Medibank
Medibank P.Medibank
Adrian P
Adrian P

Keara, no one followed up on this matter.

Medibank
Medibank P.Medibank
Similar opinion? Write a review on ProductReview.com.au!
Adam

Adamcrap, tirane,albania

  • 2 reviews
  • 4 likes

I wish I could give a minus rating!

published

I - like the others on here - wanted to cancel my life insurance. What a rigmarole! The person I dealt with was pushy about trying to keep me on (with offers to reduce my premium by reducing the sum insured) and then got narky when I said that I didn't want any of that because I have life insurance through my super. Finally - after many tens of minutes of cajoling, she finally recanted and huffily informed me that I had to put my request in writing. It was just an awful experience and I certainly will never consider buying any products from these people in a hurry.

Insurance claim madeNo
1 comment
Medibank
MedibankMedibank
Similar opinion? Write a review on ProductReview.com.au!
NeverAgain

NeverAgainCanberra Central 2601, ACT

  • 2 reviews
  • 3 likes

Deserves negative stars

published
Insurance claim madeNo
1 comment
Medibank
Medibank P.Medibank
Similar opinion? Write a review on ProductReview.com.au!

Not even one star -- fraudulent activities are rampant even in

published
Insurance claim madeYes
1 comment
Medibank
Medibank P.Medibank
Similar opinion? Write a review on ProductReview.com.au!
Bec

Bec

  • 2 reviews
  • 2 likes
  • Verified

I wouldn't even give it one star.

published
Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!
Life Insurance

Find out how Medibank Life Insurance compares to other Life Insurance

Know better, choose better.

Compare all
Stan B.

Stan B.Mid North Coast, NSW

  • 2 reviews
  • 3 likes

Obstructive and unsatisfactory cancellation procedure

published
Insurance claim madeNo
Similar opinion? Write a review on ProductReview.com.au!
See all Medibank Life Insurance reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Medibank representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.