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Medibank Travel Insurance - International Medical Only Plan

Medibank Travel Insurance - International Medical Only Plan

2.3 from 3 reviews

Reviews

(2)
(0)
(0)
(0)
(2)
  • Value for Money
    4.0 (3)
  • Transparency
    3.7 (3)
  • Customer Service
    3.7 (3)

Travel wit ease

published

We have been using Medibank Private for over 16 years for our private health cover and all our travel insurance needs, because they have covered our claims when we really needed them. Their staff have been really caring.

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 weeks
Claim DateMarch 2020
Claim ApprovedYes
Insurance Cover ForAdult and Child
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Not Specifically Medibank but AHM which is owned by them.

published
Transparency
Customer Service
Value for Money
DestinationAustralia and East Asia (e.g. China, Japan, South Korea)
Claim MadeNo
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1 comment
Medibank
Medibank P.Medibank

Hi Alan,
I am sorry to read of your recent experience.
I just sent you a private message to see if there is anything we can do to help. Thanks, Anna

Appreciative claimant

Appreciative claimantGreater Melbourne (Outer), VIC

Excellent attention to our claim

published

The quality of attention given to our claim was excellent and was courteously managed. My husband contracted a near fatal infection whilst overseas, which has left him seriously disabled. The result of our claim will assist with recovery and mobility needs.

Transparency
Customer Service
Value for Money
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Claim MadeYes
Claim Resolution Time1-2 months
Claim DateNovember 2019
Claim ApprovedYes
Insurance Cover ForSenior
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1 comment
Medibank
Medibank P.Medibank
Travel Insurance

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  • Verified customer

82 year old left for 2 days with broken hip.

published

My Dad fell and broke his hip in Singapore. So far he has sat for 2 days in a Singapore hospital with a broken leg on painkillers whilst Medibank duck shoves with the hospital over their commitment to pay. On his certificate it is printed they have accepted his age. Disgraceful. He should have checked these reviews before purchasing.

Insurance claim madeYes
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