Mediterranean Cafe Ristorante

My wife had a meal at the Mediterranean Cafe today with a group of her friends. The service was very poor. The female waitress was abrupt and unfriendly. If people don't like the job they have why don't they go and find something else. My wife had the misfortune to order the Chicken Focaccia which was on a bread roll that was so hard it could not even be cut with a knife. It was charred black and on mentioning it to management their attitude was, "this is the way we do it".