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Megabuy
3.4 from 625 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (163)
  • Return Claim MadeYes (6) · No (183)
  • Shipping
    4.4 (141)
  • Customer Service
    5.0 (3)
  • Warranty Claim MadeYes · No (199)
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Caveat - Buyer beware

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Excellent service & rapid delivery

published

Store navigation easy. All products required were available. Products are genuine products. Ordered Tuesday, 12 January, Received Friday, 15 January

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Rural Resident

Rural ResidentNorthern Region, NSW

No delivery to PO Box but will take your order

published

Checked in their Shipping & Returns page whether a PO Box is Ok. No mention of PO Boxes. Ordered my item entering a PO Box. Accepted the order, which will be rejected at some time in the future.
I live in a rural area where ALL mail goes to the local Post Office, who receive parcels up to 100's of kilos from a range of couriers for the community.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Adequate

published

The fact you charged me two postage charges for one order did annoy me and I nearly didn't order with you because of this. I will be unlikely to order again if this continues to be the case.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
madmat

madmatAU

  • 5 reviews
  • 11 likes

Nothing but lies

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Amazing!

published

I found just what I wanted! Good quality and good prices.
The product is perfect, but what I really liked was the service, simply spectacular!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

AllhailJ

AllhailJMetropolitan Adelaide, SA

  • 2 reviews

Cheapest price & delivered next day

published

Shopped around for the cheapest price and Megabuy was the lowest. Wasn’t sure about the site because I hadn’t shopped there before. But put the order through, once payment cleared I was surprised the package was delivered next day was the 30th of December also so was impressed, I have multiple items from Mwave that where purchased before the ones from Megabuy and I’m still waiting for them to be shipped. Will definitely be looking to Megabuy first in future for more great deals.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Graham Lalor

Graham LalorCrace 2911, ACT

  • 3 reviews
  • 2 likes

Simple and easy to use

published

I was very satisfied with what i was looking for and the price was very competitive. The checkout and payment process was quick and simple

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Jan Z

Jan ZSouth East Queensland, QLD

  • 3 reviews

Great information about product made buying easy

published

Extremely pleased with this computer and have searched the site for other possible buys. The specifications were quite clear and the chat service helped also

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP desk drive
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Simon Wells

Simon WellsSouth East Queensland, QLD

  • 6 reviews
  • 10 likes

Disappointed with stock being filtered as instock but is dropped shipped from supplier taking way to long to arrive

published

I used the website to find a power supply that would suit my build I used the sites inbuilt "instock" filter and found a suitable item, ordered on Monday, I am only 40min drive away... It is now late Friday and still no item..... The carrier does not know where the item is and Megabuy has not been extremely helpful at all.... Item ordered and paid for on Monday, apparently was not shipped until Wednesday and will now maybe turn up next week sometime website states 3 days delivery. Megabuy does not include the "processing" time in this 3 days..... So be aware if you order...

Unfortunately I have no confidence the item will actually turn up..

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedPower supply

Great service and product.

published

Store was easy to use and customer support was excellent. My item arrived swiftly and my delivery requirements were met without any issues.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Vinh N.

Vinh N.Victoria

shocking after sale service

published

bought a Zebra 2D scanner from these people and within 2 weeks it stopped functioning properly. Zebra referred me back to Megabuy with the issue and all it is, is Zebra want me to try replacing the cable that connects the scanner to the PC. 3 weeks after contacting Megabuy with the problem, they kept asking ridiculous questions and no cable to be seen. The sort of questions they ask: Did the cable come with the scanner? What sort of cable was it? this product came from them and they don't know if the cable came with it or what sort of cable it was.. I will never ever buy anything from these people again.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

HAppy with the deal

published

Too easy, no trouble at all getting where I wanted to be and happy with the range of products. I love the look and size of the HP 24" monitors.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedPC monitor
Peter

Peter

  • 3 reviews

So helpful in so many ways and very understanding

published

I purchased a NAS system but the wrong size disks, they were changed over with a store credit no questions asked.
MegaBuy online store is very easy to use and straight forward. It had all the products I needed at a very reasonable price. I was extremely satisfied with my purchases and most of all the service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Shane L.

Shane L.South East Queensland, QLD

  • 3 reviews

Very easy process!

published

It easy to navigate the store and find what I wanted.
I was after a specific product and therefore didn't greatly investigate the range.
The product I bought was of excellent quality.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Rokko

RokkoSydney, NSW

  • 18 reviews
  • 20 likes

Best price, efficient communication and fast delivery

published

After I decided what mouse I wanted (the Logitech MX Master 3) I looked up pricing and found that Megabuy was definitely the cheapest - quite a bit cheaper than other online stores, and even a few dollars cheaper than Officeworks, even with the delivery fee taken into account.

So that sealed the deal, after which Megabuy kept me informed of the progress of my order every step of the way.

I placed my order and paid for it via EFT on the night of Wed 11 Nov, it got dispatched the next day, and it was on my doorstep on the morning of Mon 16 Nov. Can't get much quicker than that :-)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLogitech MX Master 3
Bozo

BozoSydney, NSW

  • 5 reviews

New PC

published

Easy navigation of models with detailed specs
Great range, even in my limited price range
Good machine, all the features I need
Customer Service answering my phone inquiries were polite & knowledgeable

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDell 9020
Mark

MarkSydney, NSW

Price was right and product was good.

published

All the contacts were very good, product was recommended by staff, delivery was prompt.
Product performed great, could do with online or hard copy manual.
Just a small critic.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Mark

MarkSouth East Queensland, QLD

Performed better than expected

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab A 10.1" Wi-Fi 128GB

Best Service Ever!

published

Great price and amazingly fast delivery. Have used these guys several times and am constantly amazed at how fast the stuff arrives.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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