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Megabuy
3.5 from 648 reviews · View Statistics
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Reviews

  • Product Quality
    1.4 (17)
  • Return Claim MadeYes (10) · No (16)
  • Shipping
    1.7 (15)
  • Warranty Claim MadeYes (6) · No (23)
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Bugnacious
Bugnacious
  • 6 reviews
  • 1 like

Sales not backed up by service.

published

Bought a refurbished device. It worked for 24 hours. Then stopped working. What a saga. Just a total pain in the butt to deal with. Drawn out and have to push them to assist in anyway shape or form.

Product Quality
Shipping

Caveat - Buyer beware

published
Shipping
Incentivised Review No
Rural Resident
Rural ResidentNorthern Region, NSW

No delivery to PO Box but will take your order

published

Checked in their Shipping & Returns page whether a PO Box is Ok. No mention of PO Boxes. Ordered my item entering a PO Box. Accepted the order, which will be rejected at some time in the future.
I live in a rural area where ALL mail goes to the local Post Office, who receive parcels up to 100's of kilos from a range of couriers for the community.

Shipping
Incentivised Review No
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madmat
madmatAU
  • 5 reviews
  • 11 likes

Nothing but lies

published
Product Quality
Shipping
Simon Wells
Simon WellsSouth East Queensland, QLD
  • 7 reviews
  • 10 likes

Disappointed with stock being filtered as instock but is dropped shipped from supplier taking way to long to arrive

published

I used the website to find a power supply that would suit my build I used the sites inbuilt "instock" filter and found a suitable item, ordered on Monday, I am only 40min drive away... It is now late Friday and still no item..... The carrier does not know where the item is and Megabuy has not been extremely helpful at all.... Item ordered and paid for on Monday, apparently was not shipped until Wednesday and will now maybe turn up next week sometime website states 3 days delivery. Megabuy does not include the "processing" time in this 3 days..... So be aware if you order...

Unfortunately I have no confidence the item will actually turn up..

Shipping
Incentivised Review No

Related Articles

Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
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Vinh N.
Vinh N.Victoria

shocking after sale service

published

bought a Zebra 2D scanner from these people and within 2 weeks it stopped functioning properly. Zebra referred me back to Megabuy with the issue and all it is, is Zebra want me to try replacing the cable that connects the scanner to the PC. 3 weeks after contacting Megabuy with the problem, they kept asking ridiculous questions and no cable to be seen. The sort of questions they ask: Did the cable come with the scanner? What sort of cable was it? this product came from them and they don't know if the cable came with it or what sort of cable it was.. I will never ever buy anything from these people again.

Product Quality
Incentivised Review No
Peter M
Peter MSouth East Queensland, QLD

False advertising

published
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Product Quality
Shipping
Lou
LouBrisbane
  • 2 reviews

Happy to take your money then just keep putting you off about delivery of goods.

published

Rang Megabuy and was assured that they had stock (4) of the photo scanner I wanted to buy, so ordered and paid for it....eight weeks later and many emails promising the world....NEVER GOT IT!
Nice admin staff that regularly respond to your emails, but the content is placating and never honest.
Will never order from this company again!

Incentivised Review No
Return Claim MadeNo
Lee
LeeSydney, NSW
  • 5 reviews
  • 1 like

No Refund and The Worst Customer Service

published

Purchased powerboards through the oneline store and they sent me the incorrect ones. I asked for a return and they flatly denied. They said the product may vary from image and is exactly what I ordered. It was absolutely not what I ordered and then they quickly deleted the image. This is how they make their money by stealing from people. Be aware of this company as I have noticed on other websites they do this regularly.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Maarten v.
Maarten v.South East Queensland, QLD

WARNING! Stay away from Megabuy. No refunds and no customer service. Worst experience ever!!

published
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes

Total failure to sell products online.

published

Account set up and item paid for in full but they refused to sent the product without verifying a tiny refund done to my account which takes days. No time!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Avoid at all costs.

published

Absolutely abysmal service. These guys are straight up thieves. Ordered a PC from the Megabuy website and what was delivered had the wrong processor, drives, and was completely missing the graphics card as advertised.

After hours of back and forward explaining the issue over email with great difficulty, I was told to lodge a returns claim. Days later I have heard nothing back even after following up via email.

A paypal dispute has been launched but I have no hope that this will be resolved satisfactorily. And now I am going without the PC I needed as it's in a box on the floor.

Do not go anywhere near this business, you will be robbed blind.

Product Quality
Shipping

Buyer beware

published

Megabuy may without warning refuse your order if you use PayPal or a credit card, and instead will try to talk you into re-paying with a bank transfer ensuring that you have no buyer protection.

Incentivised Review No
Not Happy
Not HappyGreater Melbourne (Inner), VIC
  • 2 reviews
  • 2 likes

Go somewhere else.

published

Purchased an in stock item from them recently, paid for item, then 5 days later they decided the price had gone up. Purchased a laptop from them a while back that arrived with a broken key, they were totally unhelpful and rude.

Product Quality
Shipping

Advertised monitor was not correct

published

I purchased a monitor which advertised that it had a HDMI port. I did receive the monitor quickly (within 3 days) but it did not have the HDMI port. I had to pay for the courier to return the monitor (was reimbursed 3 weeks later) then I had to wait over a week for a replacement because it took them that long for the warehouse to check the monitor I returned, which would only take 5 minutes to confirm there was no HDMI port.

Product Quality
Shipping
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