Prompt delivery and processing of order - quickly responded to minor issue with product.
Followed up promptly and advised of progress via email.
Happy with the service and would use again into the future,
Fantastic range, prices and service.
Very easy website to use, great range of products. Great service when you need some help. Have used for years and always been good to deal with. Freight times have been much better in the last year.
Good pricing and support
Price of products is always very competitive.
After sales support was very good - staff are contactable unlike many online stores.
Megabuy also have a local store-front in Brisbane where some items can picked up to save shipping costs.
- Online store
- Verified customer
Superb Customer Service just like the Good Old Days!!
I have had two contacts with Megabuy recently. One was Matthew (Customer Service & Sales Manager) and the second was Adam (Returns Manager) and their help and assistance was, in my opinion, absolutist First Class!! In both instances where I needed to contact Megabuy it was in no way their fault but instead the fault of the manufacturer. In both instances they followed me all the way through necessary processes - always keeping me up to date with the progress - and NEVER getting upset with my many emails and requests. Both times my issues were r...esolved. I can't THANK both these men for their dedication and willingness to help to get to the end results. I hope that Megabuy realise just how valuable these two men are and that someone at the top of the tree lets them know. Megabuy is MegaExcellent!!
Exactly what I wanted!
It was very easy to source the right unit online, after several conversations with their help desk I ordered the desktop I wanted and it arrived in excellent condition. I did return the unit as it was not recognising my monitor, Megabuy patiently checked the unit and sent it back to me. I was able to get the monitor working with local help. Very happy with my computer.
Great selection ! Very helpful reps on line.
I found it very easy to navigate the site. Megabuy have a great range of products. I was able to discuss meaning of quality shown on various items which was very helpful
Megabuy continues to be my favourite online shop
Why I like Megabuy:
- good selection of products
- competitive pricing
- good ordering process
- quick shipping
Megabuy impresses with a consistent superior online shopping experience.
And I do recommend them to my friends.
Keep it up guys!
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