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1 photo
Megs Flowers
4.1 from 639 reviews

Reviews

Review distribution

5 star
428
4 star
73
3 star
22
2 star
20
1 star
96

Sam

SamSouth East Queensland, QLD

Not what I had paid for

published

Whilst I can appreciate flowers can be seasonal. I was disappointed with how different the flowers was to the picture. You base your purchase on what you see on the website and I think its fair to say the flowers are quite different. They were discounted as a special offer (still paid $60.00) so it may result in using cheaper flowers. First picture shows what I was purchasing and the second picture shows what was delivered.

Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Disappointed

published

Unfortunately a very disappointing experience.. ordered from interstate so couldn't view actual flowers or size of bunch...trusted that $90 would be med-large bunch but turned out to be a very small bunch that fitted in a kitchen drinking glass and the roses died on day 2. Not recommended.

Return Claim MadeNo
3 comments
Megs Flowers
Megs F.Megs Flowers

Hi Jae, I'm so sorry to hear you're disappointed in what was received. Would you be able to provide me with your reference code?

Jae
Jae

Hi, the ref code was TATZE

Megs Flowers
Megs F.Megs Flowers

Thank you! We will be in touch with you ASAP to resolve this issue.

Iza Brown

Iza Brown

  • 5 reviews

Outstanding!

published

Meg’s Flowers is the best in the market! Don’t consider looking elsewhere. They truly reflect their ethos of :“At Meg’s Flowers, making people happy is what we do best.“ They exceeded my expectations. Thank you!

Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Thank you so much for your lovely review Iza! It's so lovely to hear you've enjoyed your experience with us!

Terrible- will never order from them again.

published

Flowers delivered were not what was ordered. Initial response was to offer a $30 rebate off next order - As if we would order from them again! After multiple phone calls eventually said they would refund the money.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hello, I am so sorry to hear about your disappointing experience with us. I would love to follow this up for you, would you be able to provide the order reference?


Meagan

MeaganGreater Melbourne (Outer), VIC

Very fast delivery and excellent customer service!

published

I had to organise a quick delivery of flowers to a friend and wasn’t sure what company to choose. This company did not disappoint! Very quick and super friendly service!

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Meagan! Thanks so much for the lovely feedback, we're happy to hear that everything went to plan :)


Karen A.

Karen A.Sydney Surrounds, NSW

Terrible service and they lied about delivery!

published

Ordered flowers to be delivered to mum Saturday before mothers day I rang to see if mum got them she had not received them at 6pm. I called Megs flowers and was told that she would call the driver to see where they where and get back to me, no call from them ! The next morning I received a text message saying that the courier had left the flowers with a "carer" at the village where my mum lives. NOT TRUE they were left at the front of the centre which was closed for the weekend! A nurse found them and brought them to mum lucky because they were left out side on the footpath.

Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Karen, I'm so sorry to hear about your experience. I would like to follow this up for you, can I please have your order reference? Thank you


Terrible quality flowers

published

Price of ten tulips purchased was $92. The quality was abysmal. Even Woolworths would have thrown them away instead of selling them. I feel completely ripped off and won't return

Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Robert, I'm sorry to hear that you weren't happy with the flowers that were delivered. I would like to follow this up for you, can I please have your order reference? Thank you


Sarah

Sarah

  • 2 reviews
  • 7 likes

Flowers were not like the photo, total rip off!

published
Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Sarah, I'm sorry to hear that you weren't happy with the flowers that were delivered. I would like to follow this up for you, can I please have your order reference? Thank you

Bad costumer service

published

Never order from you again, you basically stole my money .... reason part of our policy to not make arrangements with the person receiving the flowers and chocolat and that there is a deadline for costumers service..meanwhile the purchaser lives accross the world in an opposite time zone. You have the worst client service I have ever seen. The receiver Stephanie M. s a prominent business women in the Melburne fashion industry as well as her twin in Elwood. Sorry but I will tell anyone I know what your response was and that your refusal to compensate me.

Return Claim MadeNo
3 comments
Megs Flowers
Megs F.Megs Flowers

Hi Danielle, I can only apologise about the experience you have had. This is certainly rare to hear about the service that has been provided. At this stage I am not able to locate any order under your details, can I please have your order reference?

Danielle Alary
Danielle Alary
Megs Flowers
Megs F.Megs Flowers
SAK

SAKDandenong

  • 8 reviews
  • 8 likes

Never again

published
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Sak, I sincerely apologise for any disappointment caused on your recent order. I would be more than happy to follow this up for you. Please send through your order reference number and I will be in contact as soon as possible. Thank you.


Cliff

CliffGreater Melbourne (Outer), VIC

  • 29 reviews
  • 20 likes

Back in the good books...

published

Ordered flowers for my girl on Valentine's day from Megs flowers and I tell you my girl was very happy, the flowers arrived in showroom condition and beautifully presented which got me back in the good books with the Mrs...

Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Thanks so much Cliff! Have a wonderful day!


P Swiridziuk

P SwiridziukAustralian Capital Territory

Belconnen ACT Store.

published

I ordered flowers from the Belconnen Store in ACT. The order showed up on time as promised and the quality was Outstanding. I will recommend these guys to who ever asks. Great Service and Great Product. Well done guys.

Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Hi P Swiridziuk, thanks so much for your fabulous review. So glad to hear you are so impressed with everything! We look forward to assisting you again!


Paula Cropper

Paula CropperSouth East Queensland, QLD

  • 2 reviews

Fabulous Flowers, Fabulous Service

published

When ordering from interstate always a little hesitant, so researched a little. Decided to choose Megs Flowers and was not disappointed. Ordered after midday, flowers were delivered within a few hours and exactly what I ordered. Was sent a message on delivery. Very impressed, will use again. Cheers Paula

Product Quality
Return Claim MadeNo
1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Paula, thanks so much for your awesome review. So glad to hear you are so impressed with everything! We look forward to assisting you again.


Nigel Allen

Nigel AllenSunnybank Hills

  • 2 reviews
  • Verified customer

Great Value, Great Service!

published

Phoned after midday to order some flowers to be delivered to my wife at work for our third (meeting) anniversary. Lady I spoke to could not have been more charming and helpful. Flowers arrived that afternoon and said wife was absolutely delighted.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Nigel, thanks so much for your awesome review. So glad to hear you are so impressed with everything! We look forward to assisting you again.

Review collected in partnership with Megs Flowers

  • Verified customer

Excellent Quality and ease of online ordering

published

Thanks Megs Flowers. The flowers were delivered as shown in the picture and the recipient mentioned they were beautiful and fresh. Delivery was on time and it was easy ordering on-line. I'll be back.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Lauren, Thanks for taking the time to write a lovely review. I'm glad you were happy with our service and we look forward to helping you again in he future. Have a wonderful day.

Review collected in partnership with Megs Flowers

  • Verified customer

Great service with Good quality

published

Have used Megs Flowers a few times now and will not hesitate to use the service again and again. The website is so easy to use and have never had any issues. Thankyou for brightening up my friends day.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Tracey thanks so much for your awesome review. So glad to hear you are so impressed with everything! We look forward to assisting you again.

Review collected in partnership with Megs Flowers


  • Verified customer

Perfect service

published

I can not thank megs flowers enough. I sent someone flowers for Xmas. The flowers were delivered on time and were well received and appreciated. I will be using them for all my north of the river florist needs.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Anthony, thanks so much for your awesome review. So glad to hear you are so impressed with everything! We look forward to assisting you again.

Review collected in partnership with Megs Flowers


  • Verified customer

Great service

published

Have used Meg's Flowers several times and they are always nice flowers reliable and quick to delivery. Yesterday they delivered within 30 mins of my ordering. That is impressive.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Caroline, thanks so much for your awesome review. So glad to hear you are so impressed with everything! We look forward to assisting you again.

Review collected in partnership with Megs Flowers


  • Verified customer

The flowers were perfect!

published

I sent some flowers to my friend who was in hospital over Christmas. She was delighted with them and sent me a photo. The flowers were very fresh, beautifully arranged and of a high quality. They were delivered in the time frame requested. This is the third time that I have used Megs Flowers and I have been very impressed with your excellent service and the beauty of the flowers. Highly recommended.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi Meredith, Thanks so much for your lovely feedback! We are happy to know our flowers brightened up someones day :).

Review collected in partnership with Megs Flowers


  • Verified customer

Grateful thanks

published

Service was friendly and efficient.. In times of sorrow, just what is needed.As a nervous computer operator I usually go to my friendly florist but everyone was on holidaysfuner Many thanks.

1 comment
Megs Flowers
Megs F.Megs Flowers

Hi, thanks for the lovely review Carmel, I'm really happy to hear we were able to help make a sorrowful time a little easier. Thanks again.

Review collected in partnership with Megs Flowers


Page 1 of 32

Questions & Answers

Joyce

Joyceasked

Ordered some flowers for Perth this afternoon but could not access link on email to check delivery status. Any help?

1 answer
Megs Flowers
Megs F.Megs Flowers

Hey Joyce, So sorry we have not gotten back to you sooner. Please let us know if you need further assistance with your question or feel free to give us a call on 1300 448 626.

Thank you.


Andrew

Andrewasked

Why are the flowers completely different from your advertising picture? Wrong colour wrong box and more green leaves then flowers?
Please come and pick your flowers up and refund my money.

3 answers
Megs Flowers
Megs F.Megs Flowers

Hi Andrew -
I'm sorry you've been disappointed with the flowers received. Could you please send your order reference code so I can look into this for you?
Thank you!

Andrew
Andrew

Thank you for replying,
Ref code - JQVSG
Thanks

Megs Flowers
Megs F.Megs Flowers

Thanks Andrew - I'll be in touch with you soon!


MM

MMasked

I have used Meg’s Flowers twice during the past week. Unfortunately, my previous order (Order Ref: GBWRL) had the flowers delivered at the very last minute, the flowers were dry and in a unhealthy stare and lastly, the delivery person didn’t even have the patience to wait until my mother opened the door, rather had left the flowers behind.

As discussed to the lady when I had placed the order, my mother is elderly and takes time to open the door. Mum reports that she was opening the door when the delivery person didn’t wait – this is unacceptable as it demonstrates an unfriendly service.

Having the flowers arrive in the late afternoon is also questionable as I would have preferred that Mum received her gift earlier in the day(even though I had placed the order earlier the previous day)

Also, the flowers are already wilting!

Could you please contact me concerning these matters

1 answer
Megs Flowers
Megs F.Megs Flowers

Hi Michael, I'm really sorry to hear this happened with your order. We have attempted to contact you but had no answer and have left you a voice message. We will try again soon. Thank you


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CategoryFlowers & Gift Shops

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