Terrible serviceOrdered flowers 10am with a guaranteed delivery of same day by 5pm....still not delivered the following day.
Disgusting service. It was so disappointing. Show details
Appalling !!!! Not even worth 1 starFlowers were almost dead and very wilted absolutely not what I ordered and was left at the door even though the recipient was home all day no knock on the door or anything, disappointed , cost alot of money and am suppose to be happy with a lousy $30 refund disgusting will not be using again and will be sharing around for people not to use this service at all Show details
False advertisingI ordered some flowers for delivery and I was very disappointed as they looked nothing like what was advertised. This is what was delivered and what was advertised. Poor structure and the focal flowers seem to be less than what was shown on their website. Definitely won’t be using them again. Have emailed my thoughts but am yet to get a response. Show details
Very disappointed with both service and productI ordered flowers for my mother on her birthday but they did not get delivered on her birthday and the flowers that arrived were certainly not $75 worth of flowers, they actually looked a bit pitiful. They were unable to deliver on her birthday and sent me a message at 7am the next day to let me know that they couldn't access the property (there are two gates and one is for cars and is not accessible whilst the other leads to the front door - not difficult to work out) and that I would be charged a redelivery fee! So then I had to call, they di... Read moredn't call me, to sort it out. I did not have to pay the redelivery fee but the fact that I had to chase them to get it resolved is an indicator of the attitude of this company. They aren't interested in outcomes like satisfied customers, they are just interested in the money. I found this provider through a google search and was fooled by the name of the URL as it was megsflowersmountmartha which indicated to me that they were local and potentially a small business. But don't let this fool you, they are not a local small business, they are a delivery company that isn't actually very good at delivering. I would never use them again and I would never recommend them. Poor service, poor product.
OverpricedOrdered flowers for my wife's Birthday, was told the roses were very big, very embarrassed when they arrived.
Never use this company again Show details
VERY DISAPPOINTED!!!The actual arrangement that was delivered was half of what’s advertised! (See photos attached) It’s clearly not what we hoped to be delivered to a family member who lost a loved one overseas. We were happy to pay the price for the advertised “Peace Special” we thought we were buying. It’s obviously a false advertisement, or deliberately misleading at best. Would not recommend this business to anybody! We understand that certain flowers may need to be substituted due to Covid but not be reduced in volume by 50%!!! Show details
Very poor value for moneyVery disappointing when they showed up compaired to any others. Looked like a salad bowl. Very poor value for money Show details
So disappointing!Ordered a beautiful colourful bouquet for a friends housewarming. What was delivered was 6 flowers and a bunch of green leaves. I was too embarrassed to give them to my friend so I just ended up throwing them out.
They told me the delivery window was between 2-6pm so I had to take a half day off work and they turned up at 5:45pm. There was no water in the vase and the leaves and flowers already looked like they were on their way to dying. Called and spoke to Jake in customer service who was lovely and helpful but unfortunately I won’t be shopping with this company again. Show details
Worst flowers everQuality the worst ....The delivery was 4.59 for a delivery before 5pm really ! , then there was already open roses and brown leaves and not even in a box water went everywhere. I found out where 140 dollars and more like a 60 dollars at best ....over priced for what we got. And when emailed them about it they didn’t even email or call me... so now I will review....and the flowers I have had for 3 days are now all brown leaves, didn’t even last the week I have had better flowers from coles... would never use this company again poor service poor quality and highly would avoid... Show details
Total disappointmentSent flowers to a friend, paid a lot and flowers were not the same as picture,
Didn’t mind they might have been not the same flowers but you only got half the number of flowers in picture. Waste of money Show details
Awful and not localBuyer beware! I called Meg's Flowers but end up dealing with Sarah's Flowers! Suffice to say neither Meg or Sarah are local Florists, this is a national distributor, but their online presence pretends they are in Lenah Valley. http://www.megsflowerslenahvalley.com.au/
This was what they sent for a condolence. I asked for an arrangement but instead they sold me a vase. The brief was for red white and blue for the beloved football team - fail...
They refunded $60 of the $180, yes you read that correctly. Oh and they still had my credit card details to process that refund. Show details
Dishonest save your moneyI'm so sorry to say I can't rate megs florist Geelong at all
I ordered flowers for my niece spending $134 including delivery. I requested sunflowers to be incorporated into an arrangement and was assured they had them in stock
and they would be there
The arrangement had zero sunflowers. 2 gerberas 2 Lillies and 2 roses thrown together with cheap filler flowers not even nicely arranged.
My experience with this company has shown to me they are dishonest unprofessional in their application and greedy I'm sorry to say.
Save your hard earned and go elsewhere Show details
SCAM - Awful service, sub-par product, no responses to queriesOrdered an expensive bouquet for Mother's Day. When she received them, they were nothing like what was pictured. Cheap bunch we could have picked up from supermarket for $30, instead of the $130 we paid. Emailed complaint (with photos for comparison). Email ignored. Phoned and was spoken to rudely, insisting that I give them understanding as it was Mother's Day and they were very busy. Phone worker was rude and kept cutting me off. Put me on hold for over 45 mins to what I presume was a dead line with no one on the other end as it never answered. No shopfront or real workers to speak to, just telemarketers in a call center. Will NEVER order from here again. Website is a scam and I will be reporting to the Office of Fair Trading.
not as describedgot the flowers yesterday and really poor quality and not a described,so i complained and they said they would replace the flowers ,god almighty the replacement was poorer quality again.
dont bother with this lot.the original one i was supposed to be sent ,to what i was sent and the replacement and no refund even though i thought they do the right thing ..STAY AWAY Show details
WARNING! Do not use MEG’S FLOWERSI ordered flowers through Meg’s Flowers for my poor Sister In-Law who had just found out she had Breast Cancer. I chose a beautiful bright cheery arrangement off their website that would hopefully bring a little bit of sunshine to the heart breaking week she had endured. Unfortunately as you can see from the images below, what I ordered and what turned up were two totally different things. The arrangement that turned up was dull and the flowers half dead. Do you think they look like they are worth $155-???
I have attempted may times via email a... Read morend phone to speak to someone, but no one responds or I get put on hold over and over again for half hour at a time. Turns out Meg’s Flowers is a large National Company who outsource’s to Florists all over the country and have totally lost sight of basic Customer Service. Unless you want this to happen to you, I would highly recommend you NEVER use this Company!!!
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