Really pleased with sliding door roller replacement - highly recommend Steve for his service, attention to detail and professionalism. Door now works a treat - wish I had known Steve was available instead of delaying getting the job done.
Delivered what they promised
I contacted Steve on Wednesday afternoon and got an immediate call asking what the problem was. He explained what the expected price would be and gave an expected time to fix on Thursday. He turned up with his assistant, inspected the problem and had it fixed well within an hour.
He offered a 5 year warranty of the work.
A very professional job.
Lives up to their warranty.
I had a problem with one of the sliding doors about 9 months after new tracks and rollers installed ( 5 year warranty). I contacted Steve and a couple of days later he arrived and fixed the problem at obviously no cost to me. Very happy.
Good Workmanship But
He and his helper attended on schedule. Quote was agreed before he started but the job was completed far quicker than I expected. In retrospect considering the time and materials the charges seemed high for the job compared to recent call outs for plumbers and appliance repairers. I suspect this is a tradeoff for attending to do a 'free quote'. But little things were not done - wiping the grease prints left on the doors from the work and brushing remaining debris from the tracks - without my asking. Cleanup after themselves? Not much. L...ast job of the day syndrome? He was to get back with a quote on additional work but it might have been too much trouble or he just 'lost' the request, never received. So good news, but some bad news too. My doors work well now so no issues with the workmanship.
Fantastic Work by a Great Fella
Steve was fantastic, as was his partner Danielle. My job was a tricky one and Steve persisted with it and got it sorted for me. I am thrilled. I would highly recommend Steve for any sliding door work. He was professional, prompt, honest and above all got the job done. Gladly spreading the word about this great small business.
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