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Members Own Health Funds

Members Own Health Funds

4.8 from 928 reviews

Reviews

(830)
(67)
(8)
(10)
(13)
  • Transparency
    4.8 (63)


tricked

tricked

  • 5 reviews
  • Verified customer

Easy to understand

published

I had a pleasant experience discussing health costs with Amith from Members Own health funds. He did not try to 'sell' the products, but simply explained them to me and the various benefits available. If you were considering changing or finding out about health care available, I would recommend discussion with Amith or one of his co-workers.

Transparency

Review collected in partnership with Members Own Health Funds


Giarc

GiarcSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Annual Review of Health Cover

published

We received excellent and honest advice from Melecia Jongkind.
She looked at the whole package we are currently on; asked some pertinent questions, and reviewed other insurers from the Members Own site. She explained why she felt that for us the coverage we already had was the best for what we needed. Other insurers would give the lower excess but the extras coverage was reduced so in the long term we were not getting value out of the reduced extras which is what we use more often. There was no pressure to change to another policy or insurer. Also she gave us some options and advice to think about for the future.

Transparency

Review collected in partnership with Members Own Health Funds


Magpie

MagpieGreater Melbourne (Inner), VIC

  • 2 reviews

I wish I had done this earlier

published

I have recently been frustrated by my private health fund’s increasing premiums. By chance I clicked on the Members Own link and I couldn’t be happier, Melecia was wonderful and I was able to change my health cover with the same provider for a lower premium, without jeopardising the level of service.

Transparency

We are reviewing our health funds and we have taken Melissa’s advice and upgraded our cover.

published

We received excellent advice from Melissa Cummings and altered our health fund plans accordingly. We have split our cover between two separate funds, this should cover our requirements for the foreseeable future.

Transparency

Bernd Dunnbier

Bernd DunnbierGlenmore Park

  • 3 reviews
  • Verified customer

Great to have this facility available

published

I have used Members own before and wanted to check if there were better deals around. Chantelle did an excellent job checking for a better deal, managed to explain the new fund without any jargon. Would highly recommend Members Own. Keep up the good work.

Transparency

Review collected in partnership with Members Own Health Funds


True Reviewer

True ReviewerNew South Wales

  • 6 reviews

Great advice and products.

published

After a long time I felt like someone gave me great insurance advice.

I spoke to Melissa and who has great knowledge of health insurance. She listened to what I am after and went through a few options. All Members funds are not for profit so the choice already is good. From those she suggested mew a few and gave me tips on how to decrease my current policy costs. I walked away knowing so much about my own insurance and there was no pressure when I said I might leave it as it is for now. I feel comfortable to contact them when I have questions or want to switch funds the next time.


  • Verified customer

GMHBA Referral

published

Very helpful guidance and comparison. The conversation and follow up was outsatnding with no sales push and was directed at acting in my best interests. Amith did a brillian job.

Transparency

Review collected in partnership with Members Own Health Funds


Brian Rose

Brian RoseSouth East Queensland, QLD

  • 2 reviews

Melissa was excellent couldn't ask for more

published

Melissa was friendly, patient, informative and never pushy which was a nice change from other companies I've dealt with previously. Nothing seemed too difficult. Can recommend Members Own. Well done

Transparency

DanniN

DanniNHunter Region, NSW

  • 2 reviews
  • Verified customer

The consultant was amazing, answered all of our questions and assisted us the whole way through the process.

published

Such an easy process thanks to the consultant, the price offered was perfect and the sign up was easy! We were able to make an informed de idol due to the knowledge of the consultant. Extremely happy with the whole process

Transparency

Review collected in partnership with Members Own Health Funds

AnneY

AnneYSydney, NSW

  • Verified customer

I found the consultant to be extremely knowledgeable and helpful in making my health insurance decision.

published

I found the consultant to be extremely knowledgeable and helpful in making my health insurance decision. She informed ne of my choices which resulted in the best choice for me.

Transparency

Review collected in partnership with Members Own Health Funds


AnnM

AnnMSouth East Queensland, QLD

  • Verified customer

Excellent Service

published

Very helpful more than happy to change over to members own health fund. Better value and service provided than my old health fund i was with for nearly 40 years.

Transparency

Review collected in partnership with Members Own Health Funds


pdjones

pdjonesGreater Melbourne (Metropolitan), VIC

A helpful Health Insurer?

published

Member's Own represents a number of member owned Health Insurance Funds. I was unhappy with my current fund because of poor customer service. When I rang Members own I talked to the same person on two separate occasions. She was great and talked me through my options.

Transparency

RDJ

RDJ

  • 2 reviews
  • Verified customer

Courteous and friendly service

published

Changing to a Members Own Health Fund was made very easy. All of my questions were readily answered by Melissa and everything was easy to understand. A great saving was made on the premiums.

Transparency

Review collected in partnership with Members Own Health Funds


Kitty

KittySouth East Queensland, QLD

Helpful

published

Chantelle is very helpful. Good option was found for my current situation. Chantelle compared the best one with my current insurance and worked out a best one for me. Thank you so much.

Transparency

The reviewer stated that an incentive was offered for this review


Excellent service

published

Julia was extremely helpful and very well informed regarding all aspects of changing health funds. She didn't pressure me and I was delighted to make quite a saving on my monthly premium by switching to members own funds.

DonnaK

DonnaKSydney, NSW

  • 2 reviews
  • Verified customer

Easy and Helpful

published

Very easy and straightforward health insurance changeover. Melissa was very knowledgeable and explained all aspects of changing over health funds. Members Own website was easy to manage and provided choices and premiums before having to speak to someone.

Review collected in partnership with Members Own Health Funds


Gloria

GloriaHunter Region, NSW

  • 3 reviews
  • Verified customer

Very Helpful and understanding

published

Melissa was helpful, patient and extremely knowledgeable about the Members Own products and services calling back many times over several weeks at my request many times until i settled on the best choice of policy to suit me and my children now and into the future Melissa was very helpful, she explained every thing, compared with other funds and worked out a lot better deal, highly recommend Melissa . She was so very honest and helpful, she was understanding and what struck me the most was she listened to what I wanted, advised me as to what was the best value for money.

Transparency

  • Verified customer

Very good

published

Melissa was very helpful, she explained every thing, compared with other funds and worked out a lot better deal, highly recommend and will pass on my experience to other friends

Transparency

Review collected in partnership with Members Own Health Funds


It was so easy.

published

Amith was so helpful. He understood what We needed and delivered with flying colours. Thank you for your help. We now have a great health Care provider. Thank you so much for all your help.


Extremely Helpful and articulate

published

Melissa was able to explain all the complicated issues around health care in plain language, giving a precise explanation so I new exactly what I was purchasing. Melissa provided knowledgeable and excellent service.

Transparency

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Questions & Answers

Evan R.

Evan R.asked

I want a decent comprehensive service that excludes sham, pseudoscientific practices such a chiro, naturopathy and TCM. Can you guys help?

2 answers
pdjones
pdjones

Just don’t get extras.

Evan R.
Evan R.

You missed the term “comprehensive”... which means I want the extras. Just not the woo.


Surette Britz

Surette Britzasked

Will you waive the waiting periods?

No answers

Carolyn Findley

Carolyn Findleyasked

I would like to know how much would the Health Insurance be for myself and my husband, I am 66 and my husband is 73. I need dental, optical, chiropractor, perhaps physio.
Also do you have Hospital cover too,
Carolyn Findley, 0411448069

1 answer
Members Own Health Funds
Ben T.Members Own Health Funds

Hi Carolyn, can you give one of the team a call on 1300 34 34 36 and they will help you find a suitable option. Cheers, Ben


Get an answer from our members and Members Own Health Funds representatives

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