1 photo
Members Own Health Funds

Members Own Health Funds

4.8 from 954 reviews · View Statistics
See the Best Insurance Comparison Websites in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Members Own Health Funds

Reviews

  • Transparency
    4.8 (84)
Previous
Next
  • Verified

Clearly, a customer focussed fund

published

Chantelle, completely made me feel heard in regard to my frustration with my previous health fund, she gave me lots of feedback and information that now, I finally believe 'Members Own' not only is the right product for us. She has also given me the confidence to know I am finally in 'safe & understanding hands' with Members Own.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

ScottL
ScottLGreater Melbourne (Metropolitan), VIC
  • Verified

Very Easy process

published

Very simple process to switch across, fantastic communication and easy to get the information we needed. I liked the way I would get a message confirming the time of callback.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

SharonR
SharonRRichmond-Tweed, NSW
  • Verified

Clear and concise information

published

David totally understood my situation and knew what level of cover the health provider I had offered and was able to help me compare. This gave me great confidence and I was able to switch very easily.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

  • Verified

So helpful and clear

published

We’ve been wanting to change our health insurance but the thought of wading through all those companies out there is overwhelming. Not knowing too much about Members Own, I’m so glad we took a chance on seeing what was available. We received personalized and attentive care and feel you have found a health insurer that meets our needs. Our consultant not only knew the products but made sure we had the time and opportunity to review and consider our options.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

Insurance Comparison Websites

Find out how Members Own Health Funds compares to other Insurance Comparison Websites

Know better, choose better.

Compare all
  • Verified

Great Public Service

published

Amith was clear, patient and well informed. Learned more about my current Health Insurance provider's services so could make the switch to a new one with a high level of confidence.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

Juliana
JulianaSouth East Queensland, QLD
  • 4 reviews
  • 2 likes
  • Verified

Excellent service

published

I believe customer service is very important, and the service I received when I phoned Chantelle was excellent. She went through the various options with me which enabled me to make an informed choice.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

HelenC
HelenCSouth East Queensland, QLD
  • Verified

A good change from hif. Better deal

published

I was given accurate facts about GMHBA. I'm impressed, it's a not for profit health care. The deal he gave saved me money. As my husband and I are pensioners any saving is appreciated.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

GeraldL
GeraldLSydney, NSW
  • Verified

Excellent expert advice. Their consultants really know their industry. Highly recommend. Gerry

published

The consultant Millie really knew her stuff. Can highly recommend to anyone who wants to get a honest comparison of the many health insurance companies. She wasn't pushy or aggressive. A true professional.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

NatNat
NatNatMetropolitan Adelaide, SA
  • 16 reviews
  • 4 likes
  • Verified

Detailed, In-Depth Quality Advice

published
Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

Insurance Comparison Websites

Find out how Members Own Health Funds compares to other Insurance Comparison Websites

Know better, choose better.

Compare all
  • Verified

Excellent Advice

published

My experience with the members own was effortless. Their knowledge helped tailor a product that suited the needs of the entire family. The insurance broker explained all my options with clarity which made making decisions extremely easy.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

RussellS
RussellSSouth East Queensland, QLD
  • Verified

Ease of change

published

Following an internet enquire I received a call from Tia who was tremendously helpful, knowledgeable about specific product offerings, understood our needs and just got things done -
We have now moved from BUPA to Phoenix for cheaper and more comprehensive cover.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

Roy H.
Roy H.Hunter Region, NSW
  • Verified

The best offer I have seen to date

published

The proposal was cleary articulated and was clearly the best contract I've received in what is a difficult market. It certainly covered all the insurance issues that suited my personal needs.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

Insurance Comparison Websites

Find out how Members Own Health Funds compares to other Insurance Comparison Websites

Know better, choose better.

Compare all
Shell D
Shell DHunter Region, NSW
  • 11 reviews
  • 6 likes
  • Verified

Their Error = I'm Not Covered

published

I trusted these insurance brokers to give me adequate health insurance coverage, now I require urgent surgery only to find it is EXCLUDED. Do not trust them. I've repeatedly asked for the audio files from the call recordings and they have refused them, I've repeatedly had to chase them up for failing to get back to me esp when I explained the urgency of my surgery and how I told them I needed certain coverage. Now they've wiped their hands of it and said they've done nothing wrong, too bad, you're not covered, not going to do anything about it. Off to ombudsman now, disgraceful and unprofessional. Thanks for nothing.

Transparency
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
DavidM
DavidMHunter Region, NSW
  • Verified

Good experience

published

I was given all the facts without being pushed into buying the product. Very helpful and pleasant. The details of the product were explained and I was asked if I needed any further information.

Transparency
4/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

KevinL
KevinLDarling Downs, QLD
  • 2 reviews
  • 1 like
  • Verified

Change of Health Insurance Provider.

published

After having a service issue with a retail fund I phoned Members Own and was able to get a new policy with improved benefits and at a competitive cost.All details were clearly explained with no sales pressure.

Transparency
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Members Own Health Funds

Questions & Answers

Homa T Esfejir
Homa T Esfejirasked

how can I copmare the quote with other Fund?

2 answers
debbie
debbie

Simply ring and they will compare for you

Members Own Health Funds
Ben T.Members Own Health FundsSend a private message

Hi Homa, debbie is right, give us a buzz on 1300 34 34 36. One of the team will walk you through the process and let you know if we have something better, if we don't they will let you know that too. Cheers, Ben

Evan R.
Evan R.asked

I want a decent comprehensive service that excludes sham, pseudoscientific practices such a chiro, naturopathy and TCM. Can you guys help?

2 answers
pdjones
pdjones

Just don’t get extras.

Evan R.
Evan R.

You missed the term “comprehensive”... which means I want the extras. Just not the woo.

Surette Britz
Surette Britzasked

Will you waive the waiting periods?

No answers
See all Members Own Health Funds questions

Get an answer from our members and Members Own Health Funds representatives

Details

CategoryInsurance Comparison Websites
Discontinuation dateApr 2020

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.