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Members Own Health Funds

Members Own Health Funds

4.8 from 955 reviews

Reviews

4.8

955 reviews
5
(856)
4
(68)
3
(8)
2
(9)
1
(14)
  • Transparency
    4.8 (84)
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  • Verified customer

Clearly, a customer focussed fund

published

Chantelle, completely made me feel heard in regard to my frustration with my previous health fund, she gave me lots of feedback and information that now, I finally believe 'Members Own' not only is the right product for us. She has also given me the confidence to know I am finally in 'safe & understanding hands' with Members Own.

Transparency

Review collected in partnership with Members Own Health Funds

ScottL

ScottLGreater Melbourne (Metropolitan), VIC

  • Verified customer

Very Easy process

published

Very simple process to switch across, fantastic communication and easy to get the information we needed. I liked the way I would get a message confirming the time of callback.

Transparency

Review collected in partnership with Members Own Health Funds

SharonR

SharonRRichmond-Tweed, NSW

  • Verified customer

Clear and concise information

published

David totally understood my situation and knew what level of cover the health provider I had offered and was able to help me compare. This gave me great confidence and I was able to switch very easily.

Transparency

Review collected in partnership with Members Own Health Funds

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  • Verified customer

So helpful and clear

published

We’ve been wanting to change our health insurance but the thought of wading through all those companies out there is overwhelming. Not knowing too much about Members Own, I’m so glad we took a chance on seeing what was available. We received personalized and attentive care and feel you have found a health insurer that meets our needs. Our consultant not only knew the products but made sure we had the time and opportunity to review and consider our options.

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Review collected in partnership with Members Own Health Funds

  • Verified customer

Great Public Service

published

Amith was clear, patient and well informed. Learned more about my current Health Insurance provider's services so could make the switch to a new one with a high level of confidence.

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Review collected in partnership with Members Own Health Funds

Juliana

JulianaSouth East Queensland, QLD

  • 3 reviews
  • 2 likes
  • Verified customer

Excellent service

published

I believe customer service is very important, and the service I received when I phoned Chantelle was excellent. She went through the various options with me which enabled me to make an informed choice.

Review collected in partnership with Members Own Health Funds

HelenC

HelenCSouth East Queensland, QLD

  • Verified customer

A good change from hif. Better deal

published

I was given accurate facts about GMHBA. I'm impressed, it's a not for profit health care. The deal he gave saved me money. As my husband and I are pensioners any saving is appreciated.

Review collected in partnership with Members Own Health Funds

GeraldL

GeraldLSydney, NSW

  • Verified customer

Excellent expert advice. Their consultants really know their industry. Highly recommend. Gerry

published

The consultant Millie really knew her stuff. Can highly recommend to anyone who wants to get a honest comparison of the many health insurance companies. She wasn't pushy or aggressive. A true professional.

Review collected in partnership with Members Own Health Funds

Natalie

NatalieMetropolitan Adelaide, SA

  • 12 reviews
  • 1 like
  • Verified customer

Detailed, In-Depth Quality Advice

published
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Review collected in partnership with Members Own Health Funds

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  • Verified customer

Excellent Advice

published

My experience with the members own was effortless. Their knowledge helped tailor a product that suited the needs of the entire family. The insurance broker explained all my options with clarity which made making decisions extremely easy.

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Review collected in partnership with Members Own Health Funds

RussellS

RussellSSouth East Queensland, QLD

  • Verified customer

Ease of change

published

Following an internet enquire I received a call from Tia who was tremendously helpful, knowledgeable about specific product offerings, understood our needs and just got things done -
We have now moved from BUPA to Phoenix for cheaper and more comprehensive cover.

Transparency

Review collected in partnership with Members Own Health Funds

Roy H.

Roy H.Hunter Region, NSW

  • Verified customer

The best offer I have seen to date

published

The proposal was cleary articulated and was clearly the best contract I've received in what is a difficult market. It certainly covered all the insurance issues that suited my personal needs.

Review collected in partnership with Members Own Health Funds

Shell D

Shell DHunter Region, NSW

  • 6 reviews
  • 3 likes
  • Verified customer

Their Error = I'm Not Covered

published

I trusted these insurance brokers to give me adequate health insurance coverage, now I require urgent surgery only to find it is EXCLUDED. Do not trust them. I've repeatedly asked for the audio files from the call recordings and they have refused them, I've repeatedly had to chase them up for failing to get back to me esp when I explained the urgency of my surgery and how I told them I needed certain coverage. Now they've wiped their hands of it and said they've done nothing wrong, too bad, you're not covered, not going to do anything about it. Off to ombudsman now, disgraceful and unprofessional. Thanks for nothing.

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DavidM

DavidMHunter Region, NSW

  • Verified customer

Good experience

published

I was given all the facts without being pushed into buying the product. Very helpful and pleasant. The details of the product were explained and I was asked if I needed any further information.

Transparency

Review collected in partnership with Members Own Health Funds

KevinL

KevinLDarling Downs, QLD

  • Verified customer

Change of Health Insurance Provider.

published

After having a service issue with a retail fund I phoned Members Own and was able to get a new policy with improved benefits and at a competitive cost.All details were clearly explained with no sales pressure.

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Review collected in partnership with Members Own Health Funds

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Toxicfj

ToxicfjVictoria

Another year saving dollars !

published

I contacted Members Own to compare and confirm I’m receiving the best deal. I’m glad to report I’m still getting the best deal in the market and with a not for profit company that always puts Members First. Thanks Members Own!

fiocc

fioccSouth East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

helpful and competitively priced

published

after my health insurer has repeatedly increased prices over the last five years by an average of 10 % and are a not for profit company decided i had to look around further and found this site which had a comphrensive list of competitive insurers - phoned and spoke to Julia and she explained everything clearly and precisely so i changed insurers over the phone and not only saved $60 a month but Julia did all the necessary work so the one phone call achieved the full and final result while still keeping all my previous benefits

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Review collected in partnership with Members Own Health Funds

kennygp

kennygpGreater Melbourne (Outer), VIC

  • Verified customer

Better Product than I had

published

On the spur of the moment I contacted Members Own and I was treated as a real person who was important. I saved $350 per year on changing funds and I also get bigger limits on Extras.

Transparency

Review collected in partnership with Members Own Health Funds

Romanj

RomanjSouth East Queensland, QLD

  • Verified customer

Sorted in no time !!!

published

Dealing with David was so easy and friendly, he had a great knowledge of services on offer and was VERY helpful in pointing out the best deal for us. After comparing what we had he worked out the best way for us to go, saving us quite a few dollars on the way. There was no problem with him calling me back later in the day so I could discuss things with my wife prior to a final decision. No pressure to sign up right away.
Thanks David for your attention and manner.

Review collected in partnership with Members Own Health Funds

Phillipmarc

PhillipmarcGreater Melbourne (Inner), VIC

  • 8 reviews
  • 7 likes
  • Verified customer

Could not be happier!

published

Got fed up with my for-profit health funds ever-increasing premiums whilst cover was decreasing. Then I found out that my 'extras' cover barely covered a thing. Did a quote with these Members Own and bought Hunter Health insurance - a not for profit health fund - providing far, far more cover and better extras. The bonus: it was cheaper!!

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Questions & Answers

Homa T Esfejir

Homa T Esfejirasked

how can I copmare the quote with other Fund?

2 answers
debbie
debbie

Simply ring and they will compare for you

Members Own Health Funds
Ben T.Members Own Health Funds

Hi Homa, debbie is right, give us a buzz on 1300 34 34 36. One of the team will walk you through the process and let you know if we have something better, if we don't they will let you know that too. Cheers, Ben

Evan R.

Evan R.asked

I want a decent comprehensive service that excludes sham, pseudoscientific practices such a chiro, naturopathy and TCM. Can you guys help?

2 answers
pdjones
pdjones

Just don’t get extras.

Evan R.
Evan R.

You missed the term “comprehensive”... which means I want the extras. Just not the woo.

Surette Britz

Surette Britzasked

Will you waive the waiting periods?

No answers

Get an answer from our members and Members Own Health Funds representatives

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