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Men That Move
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Expensive & time wasting
Guys were to arrive in between 7am and 8am, first guy arrived at 8am, had a look at items to be transported ( 2bedroom apartment ) told me 4 hours maximum . The truck and second guy arrived at 8.30am ….. I found between the two guys one was slower than the other , wasting time by taking single items to the truck . I received a phone call from office asking how my move was going , I told the person it was to slow and I had another truck arriving the same day and didn’t want these trucks at the property at the same time . Guy said he would speak ...
Read morewith removelists.. ( don’t think this happened ) 6 hours later and a total of $1100 ….. I was not happy . I have moved in the past and never cost me this much money and time and I’ve had more items in the past . ( no washing machine or dryer or bed frames this time around ) I will never recommend this company , my communication with the office was very poor too. Word of mouth is everything .- Rates and Fees
- Job Satisfaction
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- 3 reviews
- 1 like
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I had the absolute worst experience with that company in Jun 2020
We were moving from different Sydney suburbs: North Ryde to CBD. It was aone bedroom apartment, so you'd hope things will go smoothly. But the very first thing - movers arrived 2 hours earlier and none of our lift bookings were available, so we had to scramble to sort it out asap. Then it got worse.
1. the movers broke our washing machine and attempted (successfully) to hide it by plugging it in, so that we don’t have to touch it and won’t discover it is broken. I was surprised they plugged it in for free… until I found out that if I actually...
Read more touch it, the front panel falls down… 2. (this is super minor, but) After the move was done the movers spent 30 minutes just drinking water that we offered and using our toilet. Which is fine. But they charged us for another hour because of that. If we weren’t kind and kicked them out instead of offering water and facilities - we would have saved ourselves over 100$. 3. (the worst part) we took the insurance for the move, so obviously we called them as soon as we found out the washing machine was broken. Not only the insurance was completely useless - they calculated how much they owe us based on the price of buying the exact same model of the exact same year of making (which was not even available). The price they came up with was below the excess. But also their customer service has hinted several times VERY TRANSPARENTLY that they often have to deal with customers that initially try to claim something is broken during the move, only to pull out after they are told the claim will be investigated. And that in their opinion is because things were broken long before the move and the people sought to profit from blaming the company. I was outraged by their attitude more than anything. Needless to say they did not apologise even once. They are not a cheap company, but we though that by picking a higher price range and taking their insurance we are buying peace of mind. As if!- Rates and Fees
- Job Satisfaction
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- 3 reviews
- Verified
Good solid professional job
Bogdan moved my items from storage into a one bedroom apartment in Sydney. He was polite and professional and got the job done in a timely manner and made the experience as stress-free as possible. I always use Men That Move.
- Incentivised Review No
- 2 reviews
- Verified
Awesome!
2 bedroom unit moving from Dulwich Hill to Stanmore. On time, super friendly , polite , no damage, super accommodating. Have used Men that Move before and will use again. Highly recommend.
- Incentivised Review No
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- 2 reviews
- Verified
Broke my items then tried to hide it by wrapping it in a blanket
I moved with this company a few weeks ago. I was told they were employees and not contractors. When they turned up they gave me a business card for a different company??? Anyway I heard a loud bang I looked outside and saw that the guy dropped my things. He came to the door not saying anything and damaged items were wrapped in a blanket. Then I confronted him and he said it was not broken. Well it was broken beyond repair about $300 worth of damage. Very untrustworthy people. Steer clear if you value your property.
Well you have to prove you were a customer to get things published on this site. I provided my receipt so you can assume all you want but this happened.
At the time of writing this we have received no correspondence from this customer regarding this issue, With have received no emails of complaints, no phone calls,nothing.
Men that Move does not cla...
Read moreim to be perfect, However Any issues that are raised with us directly are dealt with and taken in a serious manner.- 25 reviews
- 13 likes
- Verified
Hassle free move
The guys moved me from a 3br top floor apartment to a 4 Br house an hour away with relative ease.
They had some initial concerns the truck wasn't large enough - but with some of excellent packing were able to get almost everything in (only small items which could be transported by car were left).
They arrived bang on time at 7:30am, and we're done by 4pm. It was a long day but the boys never stopped. I'd recommend them.
No breakages. And a pleasure to deal with.
Brilliant!!
These guys were great. Had read all the reviews and thought I'd give them try. Extremely efficient, professional and overall nice guys. The use of the boxes was a great idea as you're not left with a mess of cardboard and tape after the move. Brilliant idea, and brilliant service. Thank you!
- 19 reviews
- 6 likes
Have used twice, will use again.
After the first time I used these guys, there was no question about the second time. I was very impressed how hard they work. The green box is a great idea and makes I easy for the removalists.
I ran out of boxes, and assumed they would not take anything not in a box - but the guys said no worries we'll take everything - bags, cartons, even the crate with the bubblewrap and packing tape.
I had to knock half a star off because they left me hanging at midday I had to call to find out. they sent another team who arrived at 3pm; which was a bit a...
Got it all in - Phew!
We had to pack up a 4/5 bedroom house and my father insisted on a truck size smaller than I liked. We were all very worried about getting everything in but the guys worked really hard and got everything in safely and packed well. They worked really hard and were very professional. Would happily hire them again.
Fast, reliable, professional.
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- 2 reviews
friendly professional service
Great couple if gentlemen. The green boxes are great. They are plastic and easily stacked so you can safely store items. No tape needed so if you need something its very easy to openbtue box.
and flat fee structure very much appreciated. No worries about back to base.
Would definetly use them again.
plastic boxes supplied and picked up. flat fee.
Questions & Answers
Looking for a reliable removalist in Perth WA with an XL truck. Any suggestions greatly appreciated
I need to move house on the weekend of the 29th February from Sydney to East Gosford. The destination address has limited access private steep driveway with low wires 3.6m. I have a small fleet of tip trucks and drivers. I was thinking we would need a large truck and a smaller pantech with a tailgate lifter for my 450kg safe as well as being able to run smaller loads up to the house from the larger truck. I could supplement the smaller pantech with my smaller tippers also to run loads up the driveway. I could also hire the smaller pantech if you guys dont have one. There is a large carpark next to playing fields just down the road we could use for the transition. Give me a call to discuss Regards, Jamie Ross 0421338148
Wanting a quote pls to move 4kms. Muscles & transport needed.
Cheers
Tania Elliott
[number removed]
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Hi Lex, If you could please email any of your concerns to info@menthatmove.com, We have no record of this incident, nor do we use sub contractors or farm out work to any other companies. I can only as...
Read moresume that you did not use Men that Move for your removal service.