Rushed away without finishing the 4 hours or the job
Overall the move was ok (two bedroom apartment) but they left in a hurry even though the minimum time hadn't run out and they didn't put my table back together properly.
Also, the free boxes they offered we're 100% unavailable, so it wasn't a real offer.
Fine removalists but free plastic boxes will scratch floors
The removalists are reasonable but you should know that plastic boxes provided can very easily scratch floorboards. We'd just had our floorboards redone before the move and as a result of using their boxes I keep finding small scratches around our place. If you have floorboards you don't want scratched I'd recommend getting cardboard boxes and using someone else.
I booked our move from our 1 bedroom apartment into storage online. Despite receiving an e-mail confirmation the movers didn't arrive. The problem was quickly resolved (with profuse apologies due to a computer error) and rectified and the move itself was completed that morning. I also agreed to paying 6 months upfront for storage (at a discounted rate), however, I was billed for monthly installments, when the invoice was sent through.
Men that move also recently moved our belongings to Dubbo, which went without any problems. The movers arrived on time and unpacked our belongings safely and efficiently.
Could have been better. Disappointing experience
Unfortunately 1 out of the 3 removalists who came made this a disappointing experience for us. They turned up on time and were quite fast and efficient for the most part, however, they damaged a piece of furniture and left deliberately without saying a word. It was obvious that the mover knew that the furniture had been damaged (part of wood snapped) as he had tried to put it back in place and left it in the living room to make it look as if it had not been damaged. The disappointing part of this is that if he had told us at the time, we would ...have understood - furniture can get damaged inadvertently during a move, but for him to have known about it and deliberately not said a word was dishonest. When we discovered this and called them about this (the owner was part of the team who moved us), he said that he would look into it but I never got a response back. In short, we wouldn't use them again.
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It was OK, not good as the rating
Move a 3 Brdroom unit to a house - short distance.
- Very polite, friendly, on time, the green boxes are fantastic, hard working
- Two items were damaged, one seriously.
All positives great, however what matters at the end is the delivery of the items safely. Without that, others matter less!
Late arrival but were on time at the estimated time re-scheduled
Booking made for 12:30pm with the expectation that they would arrive between 12 and 2pm. Driver called at 12 to tell me that they were still on their first job. Estimated arrival at 3:30pm. The truck was therefore 1.5 hours late, which made my move very difficult considering the travel time in peak hour traffic.
Both the removalists were very polite, young men- however I did have concerns with their choices as they were drinking Pure Blonde beers when they arrived for the move.
Questions & Answers
Looking for a reliable removalist in Perth WA with an XL truck. Any suggestions greatly appreciated
I need to move house on the weekend of the 29th February from Sydney to East Gosford. The destination address has limited access private steep driveway with low wires 3.6m. I have a small fleet of tip trucks and drivers. I was thinking we would need a large truck and a smaller pantech with a tailgate lifter for my 450kg safe as well as being able to run smaller loads up to the house from the larger truck. I could supplement the smaller pantech with my smaller tippers also to run loads up the driveway. I could also hire the smaller pantech if you guys dont have one. There is a large carpark next to playing fields just down the road we could use for the transition. Give me a call to discuss Regards, Jamie Ross 0421338148
Wanting a quote pls to move 4kms. Muscles & transport needed.
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