2nd biggest piece of crap to wear the 3 pointed star
Unfortunately, our daily driver which needs to be left in the garage.
Terrible front tyre skip which M-B claims is a feature? I have read the brochure and can’t find any information on “this feature”. Local dealer claimed that front tyres were wearing ok at 9400 kms and at 11000 kms front tyres are scrubbed out. If you are considering buying one of these vehicles make sure that you drive it for an extended period. Like days, not hours.
Was offered an X3 M40 for $10,000 less and should’ve taken up the offer.
Also, be aware that you can’t fit a set of golf clubs in the boot sideways. You will need to fold down one of the rear seats.
Purchased in December 2019.
The GLC 250 has severe wheel juddering which made for a very uncomfortable drive. Mercedes refused to acknowledge or accept any responsibility for the fact that this could all be avoided if they put on the correct tyres from the start instead of the soft compound tyre they come with. I have to say I will NEVER buy another Mercedes benz absolutely no value for the money I spent.
Purchased in December 2017 for $94,000.00.
Love the car - now 4 years old but: after 6mths had to urgently replace the run-flat tire. Only one matching replacement could be found in the whole of Australia. Seriously. From Queensland as it happened.
Now computer "Control" system gone haywire. Easy fix. $10,000 for a new set up or, two weeks wait and $5,000 for a reconditioned unit via Singapore. Enjoy.
Purchased in September 2016.
Great driving car
This vehicle is approaching 3 years old and has travelled 95000 km. We are on the second set of tyres (first set at 80000 km) and front brake pads at 60000 km. 80% of our driving is country driving. Current life fuel economy is at 7.3 litres per 100 km. Has been serviced every 25000 km from new at Bunbury at more than reasonable costs when compared to my Volvo and Land Rover vehicles in the past. This vehicle is my third Merc although the first GLC.
Purchased in October 2017.
- GLC-Class X253 GLC 63 S (2017-2021)
- Verified purchase
GLC63s 2018 - Best Car Ever!
I've bought my GLC63s second hand when it was 1 year old. The first thing I noticed is how bad the alcantara steering wheel looked. This leather is very delicate and doesn't look good no matter what you do. Having said that you can restore it and make it look fluffy again if needed, which we did, but it only lasts for couple of months and then start looking worn out once again. The next was the smell in the car - it was terrible and as we realised for most part it came from the Mercedes-native aromatherapy bottle hidden in the glove box. I don'...t know how they select such disgusting smells but all we had to do is throw it away and after that the smell slowly disappeared. Other than that the car had no problems! It's an amazingly fast car, but not uncomfortable-fast. The way this machine works is quite different to other performance cars that I've driven that can be too slow in Comfort mode but a bit too jerky in one of the Performance modes. Surprisingly I never take it off Comfort, as that mode both smooth enough to drive around yet still has tremendous power right under your foot when needed. Of course if you want to imitate the roller-coaster, you can still put the car into Sports or even Race+, but although being fun once in a while, in reality it's completely unnecessary. I remember my RS3 or GLC43, both of which had to be driven in performance, so it makes me smile that this family looking SUV goes better than both of those car combined and all in it's default Comfort mode. The car is extremely versatile. It has a lot of space. Enough to go to Byron from Sydney with a little baby and all the gear including the pram. But we are thinking to upgrade to GLS in the future as we also want to take our two dogs, which are impossible to fit into GLC full of things. Having said that, when we go to the vet, they love spending they time at the back. There is more than enough space for both our Ridgeback and the Beagle. The interior is very comfortable. The only thing to look out for is their plastic performance seats, which can't be adjusted much and besides their sexy looks, don't have much point, and in reality are very uncomfortable. Our car has Comfort seats, and I can't recommend those enough. The lumbar support and the overall comfort are great. The stereo system is second to none - possibly the best sound that I had so far! However my favourite thing about this car is how powerful it feels, and how well this power is connected to the pedal. In all my previous cars, you could notice the turbo leg, but I don't feel it with GLC63s - it really feels like the power is instant in vast majority of situations. Well done to the Mercedes on this one!!
Factor in new tyres yearly (even at moderate kilometres)
Pathetic tyre shuddering on the GLC43. First set were replaced under warranty (in summer) so felt good for a while. Then winter kicked in and they were exactly the same.
Purchased in December 2016.
Front wheels crabbing, excess wear on tyres
Bought a new GLC63 last year, after a short time the front wheels started to judder when turning and parking and also driving around roundabouts even at low speed. Its much worse when the tyres are cold or wet.
Complained to the dealership and Mercedes and they said its a normal characteristic of the vehicle. I took my case to NCAT and Mercedes managed to get it dismissed because I took a business lease with MB on the vehicle and NCAT apparently has no jurisdiction because its occasionally used for business use. To make things worse they have ...
Purchased in April 2019.
Comments on tyre costs and crabbing on full lock
I recently purchased a 2017 GLC250 wagon in excellent condition, with 50,000 km on clock. My pre-purchase research had alerted me to the front wheel “crabbing” issues, which mean the run flat tyres have to be replaced frequently at great cost. My car had the steering problem fixed by getting new steering knuckles fitted under warranty, after the first owner argued long and hard; it appears to be mainly a RHD issue reflecting the very short steering links on RH side. Both tyre wear and driving enjoyment improved markedly. The air control suspension on my car contributes to its good ride and handling.
On high tyre costs, I have found there are quality 255/45/20 run flats available in the high $300s.
Purchased in May 2020.
Wheel juddering engineering fault & excessive tyre wear
I've had my GLC 43 for almost 3 years now & done less than 19000 kms. The tyres have all worn out & I've been advised by our local Mercedes dealer who sold me the car that Mercedes are not interested in the excessive tyre wear & claim that the engineering fault which causes "juddering" on full lock at low speeds is not really a fault - but just a feature of the AMG SUVs. This issue has been well publicised & nobody except Mercedes seems to believe that it is "normal" for tyres to "jump over themselves" or "judder". The dealer also claimed that ...the excessive tyre wear was not due to "juddering" - but due to soft rubber compounds specified by Mercedes - which are well suited to the German autobahns - but not so well suited to Australian conditions. It appears that Mercedes couldn't care less about Australian usage & are not prepared to adapt their specs to those more suited to Australia. I'll be looking for a car manufacturer more in tune with Australian needs next time around.
Purchased in May 2017 at Mercedes-Benz Dealers for $108,000.00.
What a triumph of style over substance. POS.
After 19 months and 38,000km we are now buying a third pair of front tyres at $560 each. Read the UK enthusiasts' forums about the frankly unacceptable steering geometry. It seems to be only the right hand drive cars that skip and scrub the expensive tyres into dust. Mercedes of course acts concerned, gets the car into the shop for a day with no improvement.
Otherwise, the 350d is too much engine using too much turbocharging for performance. The result is a very notchy, laggy acceleration reminiscent of a first generation '70s turbo car. Leav...ing the lights you get pushbike performance until the turbo spins up, then you get Saturn V. Then you get the side eye from your passengers. Apart from all of that, who thought that having the gear selector where most cars have the indicators was a good idea? It’s entirely possible to, without thinking, select neutral when intending a left turn indication. If you are stopped when you do that you’ll get reverse. Ergonomics much? One final thing: the cruise control will apply the rear brakes to maintain selected speed going downhill. The result is needing new rear brakes at 30,000 km. The day my lease expires I'm getting another Lexus.
Purchased in October 2018.
- GLC-Class X253 GLC 250 d (2015-2021)
- Verified purchase
As soon as warranty finished auxiliary battery died
I have been loving this car and enjoying for last 3 years. Loved everything except the wheel juddering which Mercedes completely refused to acknowledge. Right after 3 years and 1 week auxiliary battery dies .costing me $600 to fix. I have requested Peter Warran to help me and lodge a warranty claim they have refused. I have sent a message to Mercedes Facebook looks like they are considering to give me a refund. It’s been 3 weeks and I am yet to receive any communication about it. Update I have received a refund .Shop was shocking but head office helped me
Purchased in January 2017 at Peter Warran for $90,000.00.
Beautiful car inside out,but hate the car without the gear stick and it is soo bumpy,meaning the ride is actually terrible on slightest road bumps.
And yes I have also experienced Tyre skipping on full turns.
If you are used to a gear stick then you will find yourself looking for it evertime !!
Purchased in March 2016 for $83,000.00.
Prefect mid size SUV
GLC 250d is now just over 3 years old and covered nearly 75,000kms. Apart from a faulty left headlight which was rectified under warranty, been a great car: very comfortable, excellent safety features, handles especially in sport mode and still looks brand new. Did upgrade the stereo with Focal speakers and change tyres to non run flat. Will buy again when redesign model is released probably in 2020.
However, word of caution. Not all dealers give good ongoing service. Now take mine back to Peter Warren Warrick.
Purchased in April 2016 for $75,000.00.
Tyre skipping severe
Best car ever is I did not have to turn... Round abouts or tight turns serious tyre skipping. It feels dangerous, very loud and not fun to drive. What should be my dream car is definitely the worse car I have ever driven. Mercedes is try to pass this off as "characteristics of the car", NO Mercedes its called defective. As I said big shame as the rest of the car is really nice...Very sad!
Purchased in June 2019 at Berwick Motor Group.
Great Car, with Plenty to Give !!
Just traded from a BMW X5 to this Sports 350D turbo diesel. Smaller size wise but plenty of added features, smooth to drive and has that added grunt when you need it. The left hand turning knuckles needed changing to fix the excessive left side tyre wear, which Mercedes covered as part of the warranty, free of charge. Hoping, to continue having it for a little while longer.
Purchased in April 2018 at Mercedes-Benz Dealers.
Best car to drive but expensive maintainance
The best car to drive, so easy to drive and always feel safe on it. Only a bit expensive for service and maintenance , especially the tyres, because it’s flat run, cost us 800 each tyre every time we change
Purchased in November 2018 at Wollongong for $85,000.00.
The reviewer stated that an incentive was offered for this review
Bought the GLC63s in October last year
All good until the front tyres started to wear 8000km. Now cold and wet in Melbourne can’t even drive it around roundabouts and turn in to streets with out tyre skipping really bad. Mercedes don’t want to know about it.
Purchased in October 2018.
- GLC-Class X253 GLC 250 d (2015-2021)
- Verified purchase
Great car to drive
I purchased this SUV a a replacement for my previous one.
This car is a pleasure to drive.
The interior is very stylish and comfortable.
I often drive to Sydney on the M1 and always arrive relaxed.
I would recommend a GLC to anyone wanting a great SUV in the future.
Severe Tyre Skipping....
Great car, however....
The car has developed after only 5000km a severe tyre skipping, after only 8000km the dealer told me the tyres are worn and I should change it. The skipping is so bad, that passenger feel unsafe and people turn heads. The tyre skipping happens when you steer sharp and at low speeds, for example into a parking lot. Mercedes says it is a characteristic of the car and nothing wrong with it! Not aaceptable for a $120k. GLC43
GLC43 perfect allrounder
GLC43 "AMG-lite" I use this to commute daily to work and all the family duties expected of a SUV. Great performance handling and noise in sport + mode. On the other hand when I am just cruising comfort and eco mode it provides a nice relaxed ride so the car has exceeded all my expectations. 18 months old now and 20,000kms and no problems. The front tyres were replaced free of charge due to the skipping, judder, crabbing issue which is a design 'feature', this fix has reduced the problem but not removed it.
2 year update (Apr-19):
This car goes...
Purchased in March 2017 at Mercedes-Benz Dealers for $107,000.00.
Questions & Answers
Just recently purchased glc250 2019 but glc43 radiator grille look nicer than mine. Can i change my glc250 radiator grille with glc43 , does it need modification and will it revoked my glc250 warranty?
In my understanding these grilles are not interchangeable, at least that's what my dealer told me. But you can get one from a secondary market, although it won't be a native MB product, it will look identical. I thought of changing it on my C43 (to panamericana style) but for the aforementioned reasons decided that it's too much risk, as after all you are messing with a car and it's not guaranteed that everything will work as expected as the part is not from MB.
I was going to order my new grille from “CHROMETEC. GmbH” - a German company. You can search for them online. They have a good support team who can tell you which grille to order.
Does anyone have any issues with car rolling back? When I’m on a hill in drive and come to a full stop without doing the foot brake.. the car rolls back.. my car is 2019gcl 200..
I am in the process of purchasing a MY2017 X253 GLC 250. I am wondering why so many complain about front wheel skipping on turning when the owner of the vehicle I am purchasing complained strenuously to MB and had this problem fixed under warranty. Surely such a reputable company would have rolled this fix out to all cars exhibiting the problem?
Ian L, Canberra
Mercedes Benz does not acknowledge that . So no fix under warranty . Problem becomes bigger in winter for some reason but it is not a huge issue really . This is a fantastic car . I got amg suspension it is very bad quality .when you turn car moves side to side few times .
|Category||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs|
|Drive Type||Rear Wheel Drive (RWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)|
|Wheels||19" Alloy||20" Alloy||20" Alloy||20" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||7.2 L/100km||7.2 L/100km||5.7 L/100km||6.3 L/100km|
|Fuel Tank Capacity||66 L||66 L||66 L||66 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.1L||6 Cylinder 3.0L|
|Max Power||135kW @ 5500rpm||155kW @ 5500rpm||150kW @ 3800rpm||190kW @ 3400rpm|
|Max Torque||300Nm @ 1200-4000rpm||350Nm @ 1200-4000rpm||500Nm @ 1600-1800rpm||620Nm @ 1600-2400rpm|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Maximum Towing Capacity (braked)||2,000 kg||2,000 kg||2,000 kg||2,000 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
|Release date||Sept 2018||Sept 2015||Sept 2015||Jan 2017|
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