Mercedes-Benz GLC-Class X253 has been discontinued. See all Mercedes-Benz Midsize / Medium SUVs.
2nd biggest piece of crap to wear the 3 pointed star
Unfortunately, our daily driver which needs to be left in the garage.
Terrible front tyre skip which M-B claims is a feature? I have read the brochure and can’t find any information on “this feature”. Local dealer claimed that front tyres were wearing ok at 9400 kms and at 11000 kms front tyres are scrubbed out. If you are considering buying one of these vehicles make sure that you drive it for an extended period. Like days, not hours.
Was offered an X3 M40 for $10,000 less and should’ve taken up the offer.
Also, be aware that you can’t fit a set of golf clubs in the boot sideways. You will need to fold down one of the rear seats.
Purchased in December 2019.
Front wheels crabbing, excess wear on tyres
Bought a new GLC63 last year, after a short time the front wheels started to judder when turning and parking and also driving around roundabouts even at low speed. Its much worse when the tyres are cold or wet.
Complained to the dealership and Mercedes and they said its a normal characteristic of the vehicle. I took my case to NCAT and Mercedes managed to get it dismissed because I took a business lease with MB on the vehicle and NCAT apparently has no jurisdiction because its occasionally used for business use. To make things worse they have ...
Purchased in April 2019.
Wheel juddering engineering fault & excessive tyre wear
I've had my GLC 43 for almost 3 years now & done less than 19000 kms. The tyres have all worn out & I've been advised by our local Mercedes dealer who sold me the car that Mercedes are not interested in the excessive tyre wear & claim that the engineering fault which causes "juddering" on full lock at low speeds is not really a fault - but just a feature of the AMG SUVs. This issue has been well publicised & nobody except Mercedes seems to believe that it is "normal" for tyres to "jump over themselves" or "judder". The dealer also claimed that ...the excessive tyre wear was not due to "juddering" - but due to soft rubber compounds specified by Mercedes - which are well suited to the German autobahns - but not so well suited to Australian conditions. It appears that Mercedes couldn't care less about Australian usage & are not prepared to adapt their specs to those more suited to Australia. I'll be looking for a car manufacturer more in tune with Australian needs next time around.
Purchased in May 2017 at Mercedes-Benz Dealers for $108,000.00.
What a triumph of style over substance. POS.
After 19 months and 38,000km we are now buying a third pair of front tyres at $560 each. Read the UK enthusiasts' forums about the frankly unacceptable steering geometry. It seems to be only the right hand drive cars that skip and scrub the expensive tyres into dust. Mercedes of course acts concerned, gets the car into the shop for a day with no improvement.
Otherwise, the 350d is too much engine using too much turbocharging for performance. The result is a very notchy, laggy acceleration reminiscent of a first generation '70s turbo car. Leav...ing the lights you get pushbike performance until the turbo spins up, then you get Saturn V. Then you get the side eye from your passengers. Apart from all of that, who thought that having the gear selector where most cars have the indicators was a good idea? It’s entirely possible to, without thinking, select neutral when intending a left turn indication. If you are stopped when you do that you’ll get reverse. Ergonomics much? One final thing: the cruise control will apply the rear brakes to maintain selected speed going downhill. The result is needing new rear brakes at 30,000 km. The day my lease expires I'm getting another Lexus.
Purchased in October 2018.
- GLC-Class X253 GLC 250 d
As soon as warranty finished auxiliary battery died
I have been loving this car and enjoying for last 3 years. Loved everything except the wheel juddering which Mercedes completely refused to acknowledge. Right after 3 years and 1 week auxiliary battery dies .costing me $600 to fix. I have requested Peter Warran to help me and lodge a warranty claim they have refused. I have sent a message to Mercedes Facebook looks like they are considering to give me a refund. It’s been 3 weeks and I am yet to receive any communication about it. Update I have received a refund .Shop was shocking but head office helped me
Purchased in January 2017 at Peter Warran for $90,000.00.
Beautiful car inside out,but hate the car without the gear stick and it is soo bumpy,meaning the ride is actually terrible on slightest road bumps.
And yes I have also experienced Tyre skipping on full turns.
If you are used to a gear stick then you will find yourself looking for it evertime !!
Purchased in March 2016 for $83,000.00.
Tyre skipping severe
Best car ever is I did not have to turn... Round abouts or tight turns serious tyre skipping. It feels dangerous, very loud and not fun to drive. What should be my dream car is definitely the worse car I have ever driven. Mercedes is try to pass this off as "characteristics of the car", NO Mercedes its called defective. As I said big shame as the rest of the car is really nice...Very sad!
Purchased in June 2019 at Berwick Motor Group.
Severe Tyre Skipping....
Great car, however....
The car has developed after only 5000km a severe tyre skipping, after only 8000km the dealer told me the tyres are worn and I should change it. The skipping is so bad, that passenger feel unsafe and people turn heads. The tyre skipping happens when you steer sharp and at low speeds, for example into a parking lot. Mercedes says it is a characteristic of the car and nothing wrong with it! Not aaceptable for a $120k. GLC43
The test drive I did.. the front tyre skip
I was interested in this car and then I did a test drive on a wet and cold June day.
Whilst I was doing a U turn, the front tyre clonk and clonk. It was very loud inside the cabin. The Mercedes sales person in the car told me it is a characteristic of the car. When someone say this behaviour is a characteristic of the car then you know it is B...S...
Later I found out they knew about the problem and they termed it Tyre Skipping. I heard that they are asking customers to sign waiver before they take delivery of the vehicle.
The varian...t that we test drove was GLC43 but apparently it can happen in all Right Hand Drive GLC. It only happens when tyre grip is marginal....think wet, cold, smooth concrete surface... Other than that, I have to say the car is great. Great value for money. But this characteristic does mean I wont be placing an order.
Questions & Answers
Just recently purchased glc250 2019 but glc43 radiator grille look nicer than mine. Can i change my glc250 radiator grille with glc43 , does it need modification and will it revoked my glc250 warranty?
In my understanding these grilles are not interchangeable, at least that's what my dealer told me. But you can get one from a secondary market, although it won't be a native MB product, it will look identical. I thought of changing it on my C43 (to panamericana style) but for the aforementioned reasons decided that it's too much risk, as after all you are messing with a car and it's not guaranteed that everything will work as expected as the part is not from MB.
I was going to order my new grille from “CHROMETEC. GmbH” - a German company. You can search for them online. They have a good support team who can tell you which grille to order.
Does anyone have any issues with car rolling back? When I’m on a hill in drive and come to a full stop without doing the foot brake.. the car rolls back.. my car is 2019gcl 200..
I am in the process of purchasing a MY2017 X253 GLC 250. I am wondering why so many complain about front wheel skipping on turning when the owner of the vehicle I am purchasing complained strenuously to MB and had this problem fixed under warranty. Surely such a reputable company would have rolled this fix out to all cars exhibiting the problem?
Ian L, Canberra
On my 4 matic model, once the tyres were changed the problem went aware.
Mercedes Benz does not acknowledge that . So no fix under warranty . Problem becomes bigger in winter for some reason but it is not a huge issue really . This is a fantastic car . I got amg suspension it is very bad quality .when you turn car moves side to side few times .
Mine has air suspension and I look forward to trying it out when COVID restrictions ease and I can take delivery.
|Category||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs||Midsize / Medium SUVs|
|Drive Type||Rear Wheel Drive (RWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)||All Wheel Drive (AWD)|
|Wheels||19" Alloy||20" Alloy||20" Alloy||20" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||7.2 L/100km||7.2 L/100km||5.7 L/100km||6.3 L/100km|
|Fuel Tank Capacity||66 L||66 L||66 L||66 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0L||4 Cylinder 2.1L||6 Cylinder 3.0L|
|Max Power||135kW @ 5500rpm||155kW @ 5500rpm||150kW @ 3800rpm||190kW @ 3400rpm|
|Max Torque||300Nm @ 1200-4000rpm||350Nm @ 1200-4000rpm||500Nm @ 1600-1800rpm||620Nm @ 1600-2400rpm|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Maximum Towing Capacity (braked)||2,000 kg||2,000 kg||2,000 kg||2,000 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
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