Mercedes Warranty Disappointment
Bought a new Sprinter in October 2020 to fit it out as a campervan.
A few days after delivery we noticed rust in the roof and reported the problem. Apparently a roof joint seal has failed and the fitout could not be done because two thirds of the roof was to be replaced.
It took Mercedes 3 and a half months to get the van fixed! This involved inspections, quotes from panel shops, endless phone calls, warranty approval procedures, roof panel delivery from Singapore, four weeks for the actual repair and another week to fix the unprofessional firs...
Purchased in October 2020.
|Release date||Feb 2018|
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