Reviewer Photos & Videos
Love this van
*heaps of power
*lwb n high roof is great
*heaps of legroom in front of cab
*very easy to drive considering its 6.5metres long
* driven daily
* if service n look after great vehicle
Purchased in January 2020 for $14,000.
What a POS. Every 100-120k these gearboxes just collapse. Do transmission specialists want to touch them because they are a Cee You Next Tuesday of a gearbox. Average cost of repair (quoted on phone by Mercedes) $3000-$4000. Trying to find someone who will swap out the auto-tronic gearbox for a clutch and shift 5 or 6 speed box. At least you know that around $50k-75k you swap out the clutch kit for a set price. These horrible gearboxes are only still used by Renault. We bought this Winnebago Sprinter not that long ago. Should have done our homework a little better. If you're thinking of buying one of these don't buy an automatic. A nightmare waiting to happen is how I'd describe the design.
Purchased in March 2019 for $65,000.
We bought this truck from a dealer because it was a cancelled sale with specials. Wow what a deal. I could sell it now one year later for at least another $12,000 [going by the 2nd hand market prices]. It has been a god send to our business and the powerful V6 just keeps on thundering along. We absolutely love it and are really grateful. Our Ops Manager is from the UK where he said they had several of these in service and they ran constantly all over UK. He cannot speak highly enough of the job they do.
Purchased in February 2020.
Mercedes Sprinter Van
My god, I have never had as much trouble with a vehicle in all my life . Ihave spent $$$$ and $$$$$ when the computer said this was wrong, you'd replace that then something else would show. In the end Mercedes still couldn't get it to start and after all the money I have spent says it now needs a engine rebuild. You expect more from a vehicle that has done 300k kilometres. Stay away from this brand.
Purchased in February 2016 for $10,000.
I am trying to make people aware of Mercedes bullshit stories and scams.
In my personal opinion, Mercedes Limp Mode is the bigger rip-off by a Manufacture in Australia. The ‘limp mode’ fault with this vehicle puts the driver at risk by randomly taking control from the driver and being forced to continue with limited power and control until you are able to stop the vehicle to reset the feature. This fault has had an enormous impact on me causing many ‘near misses’ on both highway and suburban driving.
I have outlined these in previous correspo...
Purchased at Cricks maroochdore.
Love my van
Use car to live in has high roof can stand up in it has so many hidden safety features like wind assist it brakes that side of car so you dont get blown all over place. Also esp and somthing that stops will spins lowers revs got stuck on gravel hill when first got it didnt no there was but to turn off so you could gun it up dirt hills spin wheels but mecedes literture doesnt tell you about all theses things you have to find out from forums and google and trail and error great van love it well built drives awsomely but only get about 12litres per 100kilometers which i dont thinks right for little4 cylinder 311cdi 2010
Absolute p.o.s.a death trap.
fuel economy ok.but cant make use of it because it breaks down consistently.seatings good.driving position & glass ok.entry exits ok steering circle good.heating.air con good.my view on this vehicle is dont buy one ! You will go bankrupt paying dealers to delete codes that pop up for no reason but put the van into limp mode or worse into neutral in the middle of the road.merc benz should be sued!!!
If they`ve been crap,Ambulance wouldnt use them
450,000kms so far, goes and goes and goes...regular service and maintenance and No Headaches, I'm using it as a Owner-Driver 10-12 hours per day/5days per week.Great turning circle, breaks/stops like a Thunder, consumption is not the very BEST German part(Renault is more cheaper to run),drives like a luxury car, city, freeways..max speed(my personal160km/h),for some reason bulbs are going off very often, can recommend it for every kind of industrial work
I’ve had the 2016 Sprinter 513CDI for 12 Months. It drives like an absolute dream. My confidence in the brand has not been tested.
The oil was due to be changed at 30’000 km. Like any Diesel engine the oil gets dark and I changed it at 18’000. I like to keep on top of the preventative maintenance to avoid issues.
I’m not putting the vehicle under exhaustive commercial demands, rather it’s a motorhome. It comes in at 4.5 ton and has had to tackle some steep terrain, in both blistering hot and freezing cold conditions. I can’t fault it.
I’m not going to break any land speed records but for reliability it’s 10/10.
perfect van, wouldnt buy anything else
643.000k and still going strong. yes we do over 100k per year in all our vans. Hyundai's, Crafters ( which we also own ) are NO match for the Benz. I will NEVER EVER buy another VW even if it were given to me IT WONT DO MY JOB. Now the Sprinter, one seized power steering pump @ 550k. dual mass flywheel 590k and an exhaust sensor @ 620k. 1 set of F disc pads and front shocks. . . Preventive maintenance every 300k new belts and pulleys. Since warranty ran out I service it myself, complete oil and filter change including air cleaner every 33k. ( G...ENUINE filters only - vectron oil ) it doesn't use oil between changes and we service the mining industry in central OZ so 10% dirt roads. Fuel consumption is on par with the Hyundai's and less than the crafter. I only use the best quality diesel, BP and the likes. Poor quality fuel and oils can and will lead to early particulate filter and injector failure. so look after your Mercedes and it will give you years and many Ks service.
New Mercedes Sprinter 4x4 Clunks like a Junker
my preordered optioned out $$$ 2016 sprinter 4x4 developed Terrible drivetrain clunk's after 10,000 kms
Took it in 3 times to 2 dealerships and was told it was normal after break in period by both dealerships including the regional sales manager because Mercedes engineering told them so over the phone.
Thanks a lot for the fuhk around! I feel like a whipped dog after this humiliating experience and tremendous waste of time, patience and money. And yes its that bad.
Two engines in and two engines blown. What a joke.
I will not fix it, again. 3 strikes you are out. I will sell for scrap so that no one has to go through what I went through with this crap vehicle. I consider myself lucky reading other reviews.. I paid 2k CAD for one then motor blew within 4 months light use and then changed engine which cost me near 4k Cad installed. Lasted all of 3000km and blew. I don't understand how a class action suit has not gone through. I will not get into all the details but it had no injector black death probs, h20 pump good, turbo good, changed oil but still just b...lew. Mine was the dually 3500 and many told me a 5 inline was and is a joke for it but heck even lesser lighter models with the same motor blow. many other probs too numerous to mention but.. If you can not remove the glow plugs do not buy the engine or van. If black death present( remove injector cover and look) do not buy. Check engine light on (being off is almost impossible) do not buy Dually 3500 do not buy Just terrible.
I am lucky to know a mechanic who works on the ambos for 20years. He said since merceedes put maintainance to 30.000 km, he’s seeing new motor replacements needed at round 300.000. A replacement motor cost is round $20,000
My merceedes sprinter 2011 - Yearly service 13.000 to 14.000 per year.
My sprinter with only 82000. Mechanic said “I have things going on mine van which he’d only ever seen in vans with much higher klms.” Now that’s scary thinking of what he’d said regarding motor.
Several engine oil leaks - Merceedes Goldcoast fixed under warrenty.
* Coolent - leak common place at fuel holder. Hard to see. Easy fix.
* 70,000 New Tyres (
stop building intimidating vehicles its sadistic for no reason other than conseet because its a merc
handles ok, interior ok, very bad sound system. can be a reliable vehicle if computer wasnt set up to drag you to the dealer every other day.your identification in badge section is for engineers not us! when working on these vehicle trying to tell the scanner what your working on is difficult.
Broke down again no one with knowledge to fix in akaska.
Driving fine. InterI or fine. Running cost good milage. This has been a money pit. Repair....repair. ...repair! Shame on mercedes and dodge. Resonator. Electrical. Transmission. Much more. Every trip was a tow. Every trip was hotels. The worst is the No one is experienced to fix it. Had to fly home from alaska and return and still not ready.
Questions & Answers
Hi I have a high roof van with barn doors and I'm looking to buy a spare wheel holder on the left side door does anyone know where I can find one please
I have a 2013 ex ambo and need to purchase running boards
they come in long/short packs but as i have both drivers and passenger sliding doors i will need a long/long
what are the best & worst running boards out there,i am located in Canberra
21 reviews above are ng for automatic transmissions
Is auto still a problem ? And would a manual be a better choice for reliability in a motorhome
YES! You will thank yourself in the long run. The automatic boxes give out with little prior notice. If you can find one get the workshop manual off ebay in a disc form (about $10) then look at the exploded view of the automatic gearbox compared to the manual. The auto when they fail are expensive as hell to fix. Manuals will run like the engine if treated well. All you'll need is the usual clutch replacement when needed which a normal mechanic can do. The autos need to be taken into a Mercedes-Benz service centre. It actually works out cheaper. Don't even bother searching for a local mechanic to work on the auto. You will end up getting ripped off. We took it to a place in North Ringwood on Dorset Rd. I won't name and shame the guy (even though he deserves it). Quoted over $9000.00 and would give no guaranteeon his work. We took it to Mercedes-Benz in Berwick under half the price with a 3yr or 50,000km guarantee on the gearbox.
Loved the manual
THANKS ...will look for manual transmission gearbox!! did merc dealership say if the auto gearbox problem was quality issue (usa built ) or design
ie service must be strictly adhered to?.....most blogs indicate hi mileage approx 1000000 miles and over
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|Release date||Feb 2018||Jan 1995||Jan 2006|
|Discontinuation date||Dec 2006||Jan 2018|
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