What will go wrong next?
Good size for nine passengers and luggage room to boot, dives economically, stable at highway speeds, cruises well at 130kmh (NT speed limit), battery lasted nine years but it has cost a fortune to keep running since warranty ran out 7 years ago. AC evaporator repair -$4700 (MB Dealer), AC compressor replacement -$1700 (MB Dealer wanted $5300), exhaust system - $2400 (MB Dealer wanted nearly $7000), electric front windows - both failed several times costing $500 each time to repair (MB Dealer wanted much more), and its only done 125,000km (200...8 model). Now it has an intermittent limp mode problem - spent $600 (3 hours labour) at MB Dealer last week with an inconclusive outcome and it might require a new turbo charger ($3800). It's the most unreliable car I have owned - such a pity because it's such a practical design for people moving - just too many sudden high cost dramas - should have dumped it when warranty ended. We have a similar aged Toyota Hilux dual cab petrol ute with 123,000km up & we've just replaced a few batteries, disc pads & a rocker cover gasket - nothing at all by comparison. I owned a Tarago for a while once - no dramas mechanically - just no luggage room when full of passengers - the Vito was the solution and remains the best design but the cost of MB parts and MB Dealer labour rates unfortunately will steer me away from further investment in European cars.
Great van when it's running
I bought this van knowing it had a bad name for reliability and parts prices. I've owned two Hiaces before and wanted a better van.
While it has great power and handles very well, it's so expensive to keep it on the road it's not economical. I used to be a mechanic in a Benz specialised workshop so none of the prices below are inclusive of labour, I do it all myself.
I bought it at 115k, knowing the auto trans usually fail at 150k. I changed the oil in the "filled for life" transmission and it lasted to 165k. Got prices on rebuilds. $5000 to...
Problem couldn't be fixed
Purchased new, everything was great, except instrument panel was acting erratically but this was fixed under warranty. Once I hit 120,000Km it was all downhill from there. Been in & out limp mode on many occasions. Driving along one day when all of a sudden there was no power. About 60-70% power loss. No warning light. Turn engine off, then on again, back to normal. Was happening 1-2 times a week. Then more frequently. Then went into limp mode. New egr valve ($1700). 6 weeks later limp mode again. Dealership reset. 1 week later problem bac...k. Been into local mechanic & dealership 12 times in 8 months. Spent over $6000 at dealership, another new egr valve, O2 sensor, still not fixed. MB with all their tech & backup support still can't fix it. Only good things I can say is comfortable to drive & excellent fuel economy. Moving into a new Hiace.
does the vito have an inherent auto transmission problem?
Same problem with auto transmission twice within 165,000 kms
Both electric window motors replaced and now rear window wiper wont work
safe,good braking and comfortable for a van
inherent auto transmission problem,both side electric windows replaced
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In short if Toyota had this platform to make a van before Mercedes did it this would have taken the world Van Scene over like the I Phone did the phone market, Mercedes had a chance to make this an almost legendary Van and sadly fell way short of the mark with dodgy electronics, Very sub standard Service, secretive behavior with faults and and service pricing and Mercedes Tech's trying to re invent the wheel. whats wrong with a throttle cable, its worked on cars for nigh on 100 years now? Get the bloody computer out of the loop or use two, one ...for engine management and one for Systems management on either side of the dash board, not together, a van is not a Faraday Cage, Electromagnetic interference causes weird stuff to happen. I drive mine daily and would buy another, next time a 5sp diesel. If you are a handy man like me you will get both the Joy of Driving a Merc and the Warm feeling of accomplishment every time you repair a fault at 1/4 the price Mercedes could or would not, If you want you vehicle to be a reliable work horse by all means buy one but sell it just before warranty runs out, If you have a fat wallet and no brains buy a second hand one with no warranty, your wallet wont be fat for long. Graeme Power My Year 2000 Vito SWB 5 speed petrol Van, Quite probably the best van I have ever driven, I have driven Vans professionally for about 25 years, its roomy, I feel safe as a driver, seat belt comes to hand quick and easy and is well positioned, seating position and seats good, speedometer well laid out, rear vision mirrors well positioned and generous in size, fuel consumption good, brakes are good and have excellent foot to road feel, load capacity excellent, overall appearance excellent. The Red paint faded quickly and now has a white film that buffing cant fix, Thank you Mercedes! The gear shift a little tricky and slow to engage, probably the linkage set up not being what it should, I had this looked at with no improvement, turning circle is not good and clipping gutters with the rims is common, do not change your 15 inch rims for 16's if you are a delivery drive or you will be replacing tyres often (at over $300.00 a case) after punching holes in the side walls when you clip gutters, the low profile 16inch tyres bulge just enough to become a pinch zone between the rim and the gutter and goodbye tyre every time you clip a curb, (stick with or get, 15 inch standard steel light truck rims & tyres) air conditioning not up to scratch, very poor even after a couple of re gasses, The petrol 5 speed I have is a bit down on power for towing but if your not in a hurry and don't mind engaging low gear often on trips you can do it and the cooling system is up to the job even for very heavy loads, CV joints don't last long and seem to average about 90k, don't go to Mercedes for any parts if you think you can diagnose your own problems, I buy cv's off the net for $165.00 and $70.00 a side to fit, my hearts skips a beat when I look at Mercedes charges on this simple job. I have had every electrical problem imaginable with this van and I fixed every one myself without Mercedes help. If a Mercedes technicians brains were dynamite the explosion wouldn't even lift his hat, MAF sensor (bought aftermarket from China $60.00, Crank angle sensor off the net $40.00, Throttle body repair (had to send it to England to have this done $340.00) Re Map computer $650.00, Replace Speedometer Cluster (twice) buy these New in England for about $700.00) dont even think of Mercedes for this one they wanted over $3500.00 fitted with limited warranty, apparently the speedo is famous for stuffing up. I firmly believe it should be illegal to make electronic speedometers that interface with a cars computer, They should be stand alone so you can maintain/repair/replace them separately, it is one of the most valuable instruments in your vehicle with speed cameras the way they are now days. I wanted to put LPG in the van but could not position a useful size tank anywhere on the exterior as the van is too low and could not afford to loose load space for a tank inside.
Questions & Answers
Hi Vito owners,
Recently I bought 2013 Vito 122CDI it’s V6 engine with 52000 km on the clock. Drives smooth.
It has just 3 months dealers warranty as the parts and repairs are very expensive I’m thinking of buying 3 years extended warranty.
I asked from MB mechanic, his reply was “ it’s just waste of money”
Plz put on the right direction which warranty company I go with which has more coverage as I’m not in the position to spend a huge $$$ on parts & repairs.
Your knowledge and advice would be highly appreciated.
Thanks in advance
I just bought a v class Merc 87000klm on clock
I told the dealer I don’t want the 3000 warranty they will always find a way to to say it’s not covered!
So I’m taking a gamble with a van that can do 500000 Klms same engine and gearbox
So u didn’t have any extended warranty?
Would you suggest one if you or your friends had buying extended warranty before?
Dont bother the insurance wont pay out when u try to claim and engine and gearbox are superior to VW
Keep the money in your pocket for small repairs most parts are on ebay
Nice review. Good to hear that you're happy with your Merc.
What is the name of your recommended Mechanic? I also live in Brisbane and would appreciate your advice. Thanks!
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|Category||People Movers and Vans||People Movers and Vans||People Movers and Vans||People Movers and Vans|
|Release date||May 2015||May 2004||Feb 2011||Jan 1996|
|Discontinuation date||Jan 2011||Dec 2014||Dec 2003|
|Replaced by||Mercedes-Benz Vito W639.II||Mercedes-Benz Vito V-Class W447.I|
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