As Builders, Merlin Constructions in Hobart Tasmania advertise and market themselves as delivering 'unsurpassed quality' and meticulous attention to detail. We experienced a horrible, stressful and difficult time with Merlin Constructions throughout our build and beyond.Read morend in sheer desperation we approached the HIA, MBA, and Justice Dept for assistance. Thankfully the MBA helped us and the defects were fixed and financial compensation received after much stressful communication.
The stress over 2 years however was exhausting and very challenging. We are writing this review to inform people that (unbeknownst to us at the time of signing our contract) the current owners of Merlin Constructions bought the Business in 2017 and many of the projects that are featured on Merlin Constructions website are not the current Directors/Builders work.
To finish off, we paid high end money for low end service, low end respect and low end attention to detail. I would like to comment also on a situation that fully describes these builders:... Our home required a BAL19 Bush Fire rating, Requiring a Fire Proof foam insert around the roof perimeter, We where shown a picture of a foam insert that had the BAL19 requirements, We said go ahead with this product. It turned out that they did not go ahead with this product instead they bought a cheap foam insert locally (Bunnings!) I tested it for flammability, It was easy to ignite and was quite hard to put out!! It did NOT have a BAL19 rating!! This is an indication of the attitude of these people to their clients!! Extremely Unethical!!! Please note It has come to our attention that Merlin Construction also go by the name of Merlin Enterprises and since October 16th 2019 also known as Tasdom Constructions.
The workmanship lacked professionalism and was atrocious. The workmanship by Merlin constructions smacked of inexperience and a non-caring attitude. The defects list was long and ranged from minor to major. Merlin denied, minimalised and resisted making right their own wrongs a...