Metabox

Metabox

 Verified
Metabox
4.6

624 reviews

PositivevsNegative
89% · 55537 · 6%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.6

Reviews

624 reviews
Chris
Chris
 

did well

brilliant work!
thank you for the product.
adding extra words cause i need 10.... Show details
Frank T.
Frank T.Sydney, NSW
 

Very Poor quality

Bought it last year, its noise and getting hot very quick, now after only 7 months the LCD screen is damaged. Sent it back and they ask for about $700 to replace the LCD, install fee, freight fee.
I had used over 10 laptops in my life so far, its the first one got LCD damage by normal use, mainly stay on my desk. Have to say the quality is very poor. Won't buy anything from Metabox again for sure.
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Kurt S.
Kurt S.Far North Queensland, QLD
 

Not worth it

Metabox prime AI, always ran too hot and CPU temperature scaled. Failed outside warranty, Metabox do not stock replacement motherboard (approx 3-4 years after product released on market for $3.5K). NOT WORTH IT!!!
Nic
NicSydney, NSW2 posts
 

Great computer at a great cost

Specs were clear, pricing unambiguous, delivery fast, computer good. 10/10 Show details
jess
jess
 

Easy process and satisfactory service

Perfect timeframe, information and product, Metabox was an easy to order from business selling high quality hardware. Show details
I and J McDonald
I and J McDonaldCentral, SA2 posts
 

Retiring with Metabox

My son recommended Metabox for me. Now retired, I was only using my aging laptop every couple of days and needed a replacement that would suit my needs and be straightforward to use. The Metabox laptop my son ordered for me suits me completely. Due to ill-health and family matters, this review is some months after my purchase, however, I hope it is useful. Show details
Lonely Old NOOB
Lonely Old NOOBSydney Surrounds, NSW
 

Great place to purchase a laptop

I have now purchased form Metabox my current and last laptop. they have been the high end models, so upgrading is slow. But they offer a great product. Have great support through the ordering process to delivery. I have had no issues with the laptops I have purchased from them. Show details
Marg
Marg
 

A great product delivered speedily

I have never bought a made-to-order computer before and I am so glad I did. The website made selecting my components really easy.
Not only did I get exactly what I wanted but the value for money is far greater than any computer I have previously bought from tech stores such as Harvery Norman etc.
My new laptop is smaller and far more compact than my previous one but so, so much faster and with great screen resolution. Show details
Nigel H
Nigel HGordon 2906, ACT
 

Awesome laptop upgrade from consumer products

I was in need of a new laptop as my aging Omen gaming laptop was getting a bit slow. A work colleague told me about Metabox and their build to order laptops. It is great that you can configure various aspects of the build to your price. I settled on an Alpha SR with 17" screen.
The laptop is a dream to use and the screen is very clear. The battery life is also pretty good for an i9 CPU (better than 2hrs) when surfing the net and watching videos. Show details
Geoff Douglas
Geoff DouglasSouth East Queensland, QLD2 posts
  Verified

I expected a great Product and received more than I expected

What a great piece of Technology in Performance Weight and Slimness. Keyboard with separate Numerics makes it ideal for my Auto Cad Assignments as well as the Speed. Show details
patrick
patrickGreater Melbourne (Metropolitan), VIC
 

VERY GOOD PRODUCT

i brought an alpha-sr np70ne few weeks ago, it was amazing, it performs very well on work and games, very recomended Show details
Rockhard
Rockhard
 

Finally excellent

I go my first metabox 6 years ago (a prime X). Unfortunately, I had a lot of issues but with it, but in fairness they were mostly with the components, and the guys replaced my faulty rtx 2070 for free and tried to fix the thermal issues for me.
I’ve since upgraded to a prime SR and I can’t convey how awesome this one has been. I think Clevo chassis are hit and miss but the ones metabox are using now are awesome. Hasn’t missed a beat in the 12 months I’ve had it. And that’s despite being a much thinner chassis and a hell of a lot more power. Strongly recommend. Show details
arkham a.
arkham a.New South Wales
 

Pretty good but some issues

Product arrived in great condition and hardware wise looked as expected. Runs really well, has great controls to help increase battery, performance or keep it quite making it great for school, work and gaming.
However, I have had software issues where the screen freezes, the laptop crashes on start without the screen turning on and the laptop crashing mid game, this has happened repeatedly, and while it seems I have resolved the issue, for a $2000 product, it is not an issue I expected to receive especially from a custom building company which tests it's builds before sending out. Overall great experience but diminished by the software issues experienced. Show details
Steve
SteveVictoria
 

X170SM - Works well, but super loud and hot

This is my second laptop from Metabox, but probably will be my last. I needed a powerful unit for the work I do but this thing is loud and pumps out alot of heat. My previous laptop was reasonably loud but this one is almost unbearable. The software that controls the fan speeds and power settings has stopped working so I'm now stuck with a jet aeroplane on my desk. Show details
Product Quality
Chris M.
Chris M.Holt 2615, ACT
 

Excellent value for money laptop

I spent many days comparing all available laptops around the $2500 mark.
No laptop is perfect when you're trying to stick to a budget, and as much as I would have preferred going with one of the bigger brand names they just couldn't compete with the value of these machines.
I specifically purchased an Alpha-SR and have had zero regrets.
The item shipped exactly when it was expected to and arrived overnight, extremely happy with the online chat they offered and they exceeded all other expectations Show details

Questions & Answers

Green V.
Green V.

Are the Metabox Prime 16 and Prime SR both metal chassis (the back of the screen and the keyboard deck area)

Selvakumar S.
Selvakumar S.

The reviews sound fake. Can someone double check these?

Nicholas R.
Nicholas R.

Will adding a second Hard drive myself void the warrenty?

See all Metabox questions

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