Metabox

Metabox

 Verified
Metabox
4.6

626 reviews

PositivevsNegative
89% · 55638 · 6%

Reviews

626 reviews
Robyn
Robyn2 posts
 

Glad we purchased this way

Laptop purchased for year 10 high schooler dabbling in coding. The customer service and communication was great, the laptop arrived in a timely manner and is very light. It was easy to set up, works well and is suitable. We will likely return to purchase again. Show details
Adrian
Adrian2 posts
 

Alpha-SR NP50SNE - Honestly the best computer purchase I've ever made

Kyle and team were absolutely fantastic and easy to work with.
The website was easy to use when modifying my build.
Financials were flexible with regard to making multiple payments where required.
The machine I received has not had any issues (so far) and I've been given clear instructions on how to lodge service requests and my expected response time frame given the agreement I've purchased.

I'll be keeping this site book marked for my next purchase. Show details

Eaf
EafSouth-Eastern Region, NSW
 

Battery life is a serious downside

Computer is priced well and is responsive with good design and mechanics. Battery life however is not great. It seems to last for less than an hour unplugged and seems to spontaneously flatline despite saying it has high percentage left. Show details
Leighlan D.
Leighlan D.
 

A quality laptop and great service

Easy to navigate webstore, a range of options at different price points, and great proactive customer service.

I bought a high-end laptop and the results did not disappoint. Despite delays and initial issues, these were all well solved/communicated by the team at Metabox. Show details

Joshua N.
Joshua N.South East Queensland, QLD
 

This is perfect, I use it everyday!

Fantastic system and amazing price. I would highly recommend Metabox. Show details
V Spencer
V SpencerGordon 2906, ACT
 

Seamless process

Everything regarding this transaction was seamless, from choosing the model through to processing the transaction and the follow-up service from Metabox. End result is a quality product that meets my needs and a very happy customer. Thank you Show details
KC Brisbane
KC Brisbane
 

It is a beast!

Super easy online purchase, an absolute weapon of a machine for a fraction of competitor prices.
Chris
Chris2 posts
 

Sensational, Exceeded Expectations!

As a first time purchaser of a Metabox product I can safely say that I have been WOW-ed by the finish, performance and service. The machine has exceeded my expectations and I have changed my view on what is possible in a laptop: this is truly a desktop replacement. The specification and performance of the Alpha-V that I bought exceeds that of the HP and Dell high performance laptops but at about half the cost. I won't be buying anything else from now on. Show details
Kyle
Kyle
 

Amazing laptop

Battery life is very very bad when unplugged.
Rest of the laptop is amazing!!! Show details
Product Quality
Markus M.
Markus M.
 
uday b.
uday b.3 posts
 

Disappointing Battery Life: My Experience with the Metabox Prime SR PD50PNN Laptop

I purchased a Metabox Prime SR PD50PNN laptop and wanted to share my experience with the product. Unfortunately, I immediately noticed that the battery life of the laptop was only three hours at most, which is significantly less than what was advertised on the website. After contacting customer service, they suggested changing some settings to improve the battery life. However, even after making those changes, I didn't see a significant improvement. As a result, I feel it's important to warn others about this issue and suggest that they have to keep the laptop connected to charging at all times. Overall, I'm disappointed with the battery life and advise caution to anyone considering this laptop. Show details
John Lappas
John LappasSydney Surrounds, NSW
 

The ultimate laptop

Looks good
Performs even better.
Will never buy an of the shelf laptop again.
Allen
Allen2 posts
 
Kerry
KerryMetropolitan Adelaide, SA2 posts
 

happy i have a metabox

got everything i want and need and the staff were helpful when i called Show details
Product Quality
GORP
GORP
  Verified

Prompt service, excellent product

Even thought my computer was ordered at the very busy period at the beginning of December, my order was very promptly processes and dispatched, arriving within 2 weeks of ordering.
I am very pleased with the performance of my new machines and would rate the value for money from Metabox as exceptional. I would not buy a laptop anywhere else. Show details
Eleanor
EleanorSouth-East, TAS
 

I love my new Metabox laptop

I loved the Metabox experience of selecting then modifying my build. I was able to get a laptop that suits my needs now but is also future-proof. Pricing was excellent.

It feels like a lot of care goes into your build. The tracking was great and it was packaged beautifully.

The new laptop works like a dream. We were so impressed that after we ordered mine we immediately ordered one for my daughter for school. Show details

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Khin
Khin3 posts
  Verified

All around brilliant laptop!

I purchased this laptop to replace my Dell. I was wowed by the differences. The screen is clearer, and there is less bezel around the edges of it. It feels like it weighs about half as much as the Dell, while packing more power. I really loved the ability to choose which parts I want to upgrade. All around, an excellent laptop I highly recommend, and I will definitely be back for a replacement when I need one! Show details
Loz
LozPerth, WA2 posts
 

Excellent product as usual from Metabox

Rapid delivery, excited to get such a personalised product, very pleased with quality. Online store was very good guide as to what I would receive in person. Repeat customer and will continue to look to Metabox when I need my next upgrade. Show details
Product Quality
William N.
William N.
  Verified

Metabox failing 6 months after warranty ended

I had a 2 year warranty and my metabox literally failed 6 months after the warranty ended. It just randomly shuts down after a couple of minutes. However, as I bought this laptop so I could travel, I am no longer in Australia and to send it back for repairs would cost an exorbitantly high amount of money. Show details
Danster8
Danster826 posts
 

Only had it a few weeks, but good so far

Purchased a 17" lappy to replace an aging 17" Acer. Surprised at the price - way cheaper than expected when comparing to similar specced alternatives from other known brands.
Fast shipping & excellent performance so far.

I have only been using the laptop for maybe 3 weeks but no issues at the moment. Show details

Viktor
ViktorPerth, WA
 
Tom
TomGreater Melbourne (Inner), VIC3 posts
 

Another great PC

I have purchased many Laptops from Metabox, and had great experience with them every time Show details
jekk
jekk
 

Expected a little more

For a Laptop that I just spent $4,571.00 AUD which was more than 50% off (originally $10,136.00 before sale) I believe the laptop shell/body is low quality and makes the laptop feel and appear cheap.
Mouse pad buttons suck, feels cheap and not to the standard which I expected

Performance is tiptop - no complaints Show details

Dan
Dan
 

Very pleased with purchase!

The laptop I ordered is great - everything as expected, and no complaints from me! Show details
maya
mayaSydney, NSW6 posts
 
Matt T
Matt T
  Verified

Awesome Machines

We have now purchased 4 machines from Metabox to replace outdated laptops in our engineering office. These machine have more than enough power to run process and render even the largest project we throw at them! Very Happy. Thanks. Show details
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Piero Delphino Lio
Piero Delphino Lio
 

Sooooo Happy!!!!

Awesome design. Incredible performance. Interface, apps, software's very smooth. Getting used to it, But thrilled! Show details
Narelle
Narelle2 posts
 

Extremely happy with purchase

Our Son bought one for Uni (Engineering) and I was impressed with his laptop I got one made to my spec's. Wife has been using the laptop for her photography and now she wants one for herself made to her spec's. Communications throughout the process was excellent. Keep up the great work Metabox. Show details
Lucas
Lucas
 

Great laptop

I purchased my laptop during one of their sales for uni, laptop arrived quickly and safely and works perfectly Show details
Caleb J.
Caleb J.Tasmania
 

Great Laptop but mixed feelings

The website and the range are fantastic. Navigation is easy and the technical specs are nicely laid out.
Picking a laptop was easy.
I wanted a laptop that was powerful enough for CAD and 3D modelling, I got that.
However the Plastic casing feels cheap, the fans are very noisy, the screen feels flimsy and does not go back as far as I would like
This may be unfair as we cannot expect everything at such a low price, the laptop is good, and so far its done everything I want it to and I am happy with it.
However, if you are looking for a nice polished laptop this may not be your first choice. If you are looking for serious bang for your buck then Metabox is the go

All in all a good laptop Show details

Product Quality
Nic S.
Nic S.
 
Zac
Zac
 

Incredible service and value!

Very easy to navigate the store, although a little overwhelming to begin with as I didnt really know what I was after. Then blown away by the quality of the computer, for the price. Amazing. Would recommend to anyone (and already have done quite a bit). Show details
Kharstraetor
KharstraetorMetropolitan Adelaide, SA
 
manny
mannyGreater Melbourne (Inner), VIC2 posts
 

so quiet for a gaming laptop

great site, easy and fun to find what my son required.
Viktor
Viktor
 

Superb Gaming Laptop

Got my Alpha-V series laptop with a mad EOFY discount end of June 2022, considering that I ordered basically on the 30th my laptop only took a 2 weeks to build and get to me very fast. Juiced the graphics on most game I play purrs like a kitten while keeping temperatures down 5 Star. Show details
Stefan H.
Stefan H.
 

Metabox Laptop Review

Fast service for laptop, got it within 2 weeks as promised.
Runs games fast, haven't faulted anything yet except unable to perform when running a virtual machine and a game at a time. Show details
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Bebz
BebzPerth, WA2 posts
  Verified

Good value for money

Bought Metabox Alpha - V laptop a month ago. Overall this is best value for money on the market, as all the branded laptops are not that flexible for configuration.
Some cons at the same time:
- Sound quality is 1/5. Not suitable for music listening, video conferencing, not to mention gaming.
- Light artefacts on the screen, that can be clearly seen on the black screen. Show details
Peter
Peter
 

Excellent Laptop well made and super fast

Metabox produce a great laptop. From order to delivery was just over a week and the laptop is performing brilliantly Show details
John
JohnGreater Melbourne (Inner), VIC
 

Great work/play beast from Metabox

1st Metabox laptop, only had received the unit a couple of months ago but overall really happy, the specs I chose allows me to work faster, good for gaming but I don't play a lot. The company is really easy to deal with. The only issue I found so far, the keyboard wasn't clicked in properly and is warped a tiny bit, almost unnoticeable. If the laptop keeps performing this well and issue free I'll be a returning customer. Show details
Barry H.
Barry H.Mid North Coast, NSW2 posts
 

Great product from Metabox

This is the 3rd laptop I have bought from Metabox and I have never been dissapointed. The quality and performance is top class. Show details
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