We bought a Rere shower about 5 years ago and the cleaners broke the soap dish and the sliding rail. We rang Methven to see where we could buy the spare parts and they advised us their product has a lifetime warranty and sent the new parts out to us within a few weeks free of charge. Fantastic service which seems to be very rare these days! Great to see a company that is happy to stand by the quality of their products, we will definitely be buying more methven products in the future.

We lost a few parts (disaster!) of a Methven Rere wall shower set. Their customer service rep Vito has advised they will send me out the 2 parts we lost at no charge. Amazed. Well now I truly understand the saying you get what you pay for! Thanks Methven, great service, great attitude, great products :)
Quality and exceptional guarantee