Fantastic Experience and a Fantastic Home!
First time builder and doing it solo i was worried it would be a daunting and stressful experience but I had nothing but support and guidance from day one! The sales rep [name removed] was amazing and she did everything she could to help me find the right block and the right house plans to fit my needs and budget and she was able to answer all the many questions I had.
The selection process I was worried about but they made it so easy and stress free and I left feeling excited about my choices!
My site Manager [name removed] was great he was there to answer all my questions and was quick to reply and respond, he was friendly, knowledgeable and a great guy!
My house was built in no time and I still can't believe how quickly it went up! All in all I had a great experience building with Metrion and I would not hesitate to recommend them.
What an experience. Initial consultation with [name removed] in the Norwood office was great. Our supervisor [name removed] was brilliant. So easy to deal with and resolved any issues that we had. The whole build went pretty well apart from a few minor issues which would happen in all builds. Very happy with Metricon and totally recommend them to future buyers.
Love where you live
This was the smoothest and least stress builds we have ever been through. From contract to keys we had no issues. Sales to site manager were prompt to reply to questions, they worked with us to make the changes we wanted. Support and advice during selection were fantastic. We love our new home!
A Great Experience
As a first-time builder, building with Metricon was a great experience. From the first meeting with the new home advisor it was obvious that Metricon know what they are about. I took a plan, made changes to pretty much all the rooms, moved rooms around and found the process really easy.
The selections process was easy and really fun. All the consultants were easy to talk to, weren't pushy, and made really good suggestions regarding styles and colours.
The pre-site manager was always available to field questions and kept me informed regarding how things were progressing.
[name removed] (site manager) was very hands on, was always able to answer questions and give us updates. We had a few walk-throughs and every time we did the handover date was another week earlier than we thought.
What amazed me was that there were no problems at all with the build. I've heard horror stories from others that have built houses with other builders, but my new home came in under budget and at least a month early!
I would recommend anyone who is looking to build to give Metricon a go.
Highly recommend Metricon if you're looking to build your dream home using the most professional and friendly team!
We didn't know very much about the Australian building industry, but we definitely knew that Metricon was different when we walked into the Lightsview and Springlake display homes! Wow, we were just blown away and never thought that we would eventually be living in our very own beautiful Metricon home. From the moment we had our first interaction with the sales manager, we felt respected, welcomed, and heard. His advice was invaluable in guiding us to building something that aligned with what we had described to him. His customer service went well beyond what was expected. He explained what level of quality we could expect from Metricon, and they delivered. Our pre-site manager was super efficient, knowledgeable, guided us through the pre-construction paperwork with ease, and made sure we had dotted our “I’s” and crossed our “t’s” to ensure an easy process once on site. The studioM experience was the best! When there are so many decisions to make, it can be easy to get overwhelmed, but our consultant gently guided us through, helping us pick the best colors to complement each other, and really tie everything together to get an aesthetically-pleasing outcome. The day was fun, not stressful. Be aware that the selections in the studio are only a fraction of what they offer. Speak to the consultant if you don’t see exactly what you want as they may be able to source it from their preferred supplier. Our site supervisor was such a legend! We had regular site meetings to keep us up to date. He communicated with us via phone in between meetings which meant we were always kept in the loop. When something needed to be discussed, he was just a phone call away and always got back in touch with us. The level of detail and effort that he put into our build was second to none. I can be a perfectionist at times, and he even impressed me! The general quality of workmanship was comparable to the display homes, and even though we weren’t building a Signature range home, the quality of work was the same. We felt like valued customers and would definitely build with Metricon again. While you do pay a little more compared to other builders, the cost far outweighs the benefits as you’re getting a better quality product as standard, direct access to professional site supervisors that have way less houses to supervise compared to other builders, and peace of mind knowing that the Metricon brand is recognised for their quality work. The price at contract was just about the price we paid, and the variation was only due to us changing things. We cannot recommend them highly enough and have already been recommending them to people who have commented on how impressed they are with the look of our home, what a testament! We absolutely love our Metricon home!
Quick, accurate, and helpful
1. The build was quick and was able to deliver ahead the projected date
2. The workmanship and build is near to perfection. When we saw the finish house, the aura it reflects are happy and welcoming. we really felt that the house is for us.
3. The site manager who assigned to our house is very helpful. He is approachable, accommodating to our questions even though it is noob question. We NEVER felt uncomfortable to him.
I have previously built with fairmont homes and I was quite happy with that constructions as well but Metricon homes was a different and great experience. It offers more luxury and styles and and at a reasonable cost.
The project was for investment mainly but once My family checked the finished product, we decided to move in and now we are living at this beautiful house.
We have received lots of compliments from neighbors about the house .
Supervisor [name removed] was very cooperative and was always ready to discuss what ever I have in my mind about the construction process and he managed the whole process very smoothly and timely .
I will strongly consider Metricon homes for future construction and am also recommending strongly to my friends and family members
[DA Approval Number and Contract Number Removed]
Built : Cedar 32 Resort
name of building supervisor : [name removed]
This is perfect! Best builder in Adelaide.
Very well honestly, make sure when you are building with Metricon, request [name removed] to be your Site Manager. He is the best. I enjoy every single bits during this building journey. 100% recommends Metricon.
Dream home come true
It was surprising when we saw our new home on presentation day absolutely fantastic, with detailed perfection and quality. It was exciting as the front elevation for Tanunda, A beautiful fresh look for home design! Right from the office to the site very coordinating and prompt staff, always got the queries sorted out.
No hassle lucky it is our first built and very satisfying. Already recommended metricon to mates. "We love where we live" .
Wonderful service to build our dream home.
The process with Metricon was easy from start to finish. Communication with the initial consultant, selections consultant and then finally with the site manager was always straight forward. Nothing seemed too much trouble for the site manager and even when we contacted [name removed] to make minor changes he completed this without fuss and without charging us the variation fees.
We loved the quality of the work and the finished product. Site was always well maintained and the site manager would follow through on what he had promised. Have already recommended Metricon to other potential land buyers.
Love my new home
Building with Metricon has been an absolute pleasure. From the very first point of contact we were listened to and helped. Nothing was too difficult. There were no nasty hidden extra costs along the way. Our site manager [Name Removed] was always prompt to answer our calls, very helpful, knowledgable and courteous.
LOVING MY NEW HOME
We have just finished building with Metricon for our first family home.
I am SO impressed with the quality of our home. it looks AMAZING.
The whole process has been fantastic with Metricon. We had an amazing site manager who kept us fulling informed from start to finish. He let us come and take a look when ever we wanted. The site was always kept tidy and secure.
I received exceptional customer service from the site manager and any other trades we saw on site. They were all accommodation and welcoming, as well as doing a fantastic job.
There were a couple of things which needed to be fixed prior to hand over (as you would expect) but the site manager knew about all of them before we even pointed them out and had already arranged for them to be fixed. He even showed us some imperfections he was having fixed that we didn't even notice!
All in all it was a great experience with Metricon. No delays, and the property was handed over a couple of weeks earlier than planned. Could not be happier
[DA Approval and Contract Number Removed]
What did you build - Playford 18 Aspire
Name of building supervisor - [name removed]
LOVING OUR NEW HOME, A STRESS-FREE JOURNEY!
The Metricon team are attentive and supportive and nothing is too much trouble. We have built with many builders and never found this level of professionalism and attention to detail. We are now "hooked on Metricon", they give us the certainty of a high standard build with an ease of process. The project is managed so well from start to finish. We had a point of contact for every step, from planning to selections to the build. Every contact gave us outstanding service. Our site supervisor [name removed] kept us up to date from the start to the finish and his management and direction of all the various trades was fantastic. We had made a few mistakes with our selections and rather than just going ahead he contacted us to make sure that was what we wanted and invited us to come and see. It was fantastic. If there was a couple of ways to, for example, place the bathroom mirrors he would contact us to discuss and find out our preference and explain any issues. We can highly recommend Metricon, they are fields ahead of any other builder we have experienced.
Amazing Experience from start to finish!
[name removed] was our site supervisor and it was an absolutely amazing experience from start to finish working with [name removed] and entire Metricon team. We had regular site visits and [name removed] kept us up to date on progress of the build. During our site visits we identified few items that were not set up as per our original plan and [name removed] acted instantly to rectify the issue. Quality of build is great and site was super clean and immaculate every time we visited the site. We had our handover few weeks ago and found some minor issues that were resolved with a quick phone call to [name removed]. There were no hidden costs and build was a fixed price build as per our contract.
Huge thanks to [name removed] and team at Metricon for building a beautiful home for us!
We would highly recommend Metricon to our friends and family.
Metricon - Great Building Experience
Our build with Metricon was a positive experience, particularly given the fact that this was our first new home build.
We were guided and supported along the process by some outstanding staff members from Metricon especially our Project Manager. What made these individuals outstanding was that they really seem to care about their work, they take great pride in what they do and they treated us like they were building the home for themselves. The build was very well managed with the project delivered on time and within our budgetary requirements, impressive given the size of there home build - 430.00m2 Importantly Metricon were very accomodating throughout the build with some small changes being made throughout our build.
Metricon also worked well with our local council to address considerations including that our home sites on a corner and the council has requirements for set back, all these items were addressed efficiently for a final building approval. We also received feedback from two neighbours in particular commenting about how clean the site was throughout the build and how considerate the workers were on site in terms of minimising noise on site.
We were both very happy with the workmanship and build quality, the home compliments the existing homes in the area that are very traditional in nature.
There were no issues of any significance for our build.
In reference to Studio M in Adelaide we would have liked more choice and options as we found that everything was pretty standard, as we were looking for a more unique style. We have heard that the Studio M in Melbourne is amazing. It would have been great to also have access to some type of visual reality device that allows you to walk around and within your particular designed home.
Overall we were very happy with our Metricon experience and we really feel that we got value for money when reflecting on the finished home. There were no financial surprises.
We would definitely build with Metricon again and we have recommended Metricon to two other family friends that are looking to build in Adelaide.
Thank you for the opportunity to provide feedback.
High Quality Build - Savannah 34
We have now been in our new Metricon home for 3 months and have been pleased with the final result (as well as the process along the way). Having read some negative reviews about the trades used by Metricon in other states, we were very impressed with the quality of staff and trades we encountered in our journey to owning our own home (the Savannah 34)
When we first met our Sales Consultant at the display village, she took the time to understand what we were after and gave us a fairly accurate estimate of the potential costs. We ended up building in an area with a lot of encumbrances and our Sales Consultant was on top of all of them and gave us accurate information to help us weigh up the decision on whether to build. She and the team at Metricon were great at accommodating our modifications and ensuring we met our developers encumbrances (and our dreams for the final design). She outlined the entire process and was patient, warm and professional with us in this initial phase which gave us great confidence to move forward with Metricon.
Once we committed to building with Metricon, our Pre-Site Manager was excellent. Having previously worked in council approvals, he got our build approved in almost record time! He was thorough in making sure our contract was well-prepared and we had no problems in organizing our variations. In particular, he was very patient with us during the contract signing (as we had a young baby who needed feeding) and didn't make us feel rushed at all. He was diligent in picking up a few small errors in our designs before we realised them. He outlined the selections process and booked in our appointments in a timely fashion.
During our experience with Studio M, we were a bit overwhelmed by the rapid number of decisions we needed to make (we weren't offered the option to come and browse at Studio M prior to our selections appointment - I've heard some people in other states are offered this?) but our Studio M Consultant was great at helping us through the process and giving us advice when we weren't sure. She worked with out ideas to help us achieve a great cohesive theme for our new home and was patient with us during the appointment. We thought Studio M had a great range of selections and choices.
Our electrical appointment was great - the guy took our drawings and made them a reality and made helpful suggestions but didn't oversell us things we didn't need (although their range wasn't the best - in hindsight I would have not had their doorbell/intercom installed)
The cabinetry appointment was good - they gave us some good suggestions to help make our colours/style work more consistently throughout the house and offered some suggestions on how to use empty space in our kitchen.
Our air-con consultant offered us a huge system (I've since had friends in the industry describe our air-con system as a 'commercial/business unit') and didn't' ask about how much electricity we did/didn't want to utilise (when deciding the type/size of the system). Their air-con controller units were not particularly appealing and we arranged to have an alternative one installed (that their company had on their website) however when the controller unit was installed they installed an older version and didn't really want to change it to the newer one we'd ordered (and paid more for) originally. That said, in the heatwave of summer we've had excellent air con (although our power usage has been a lot more than our old place).
Once we began building, our Construction Manager was great. He communicated with us at key stages, but didn't update us weekly unless there was something we needed know. He was quick to respond to questions and went above and beyond to ensure the house was built as per our contract. On one occasion we saw a pallet of bricks on our property with a different label to the ones we had selected. Our Construction Manager called up the company to find out what had happened and chased them up (it turned out the brick company renamed the colour we had selected so it wasn't a mistake, but we appreciated his thoroughness). Our Construction Manager had built a number of excellent display homes nearby and the trades he used were the same ones used for these builds. The quality of tradesmanship on our house has been very high and we had an independent inspector review each stage and he found no problems at all.
Our Construction Manager completed the build within the original timeframe estimated and was attentive to fixing up a few minor defects/issues at handover. He even picked up a couple of things we hadn't noticed and arranged for them to be rectified promptly.
We recently had a tradesman come and install some curtains post-handover and his first question was: "Who built this house?" He said he could tell as soon as he walked up to our entrance that this was of a substantially higher quality than the surrounding houses in our neighbourhood and was very impressed. He said the quality of materials and of the tradesmanship made our house stand out from others he worked in.
We have a few minor issues to be rectified at our 90 day service period however we are overwhelmingly thrilled with our new house and would definitely recommend Metricon in SA to anyone looking to build. Their customer service has been wonderful so far and the entire journey was relatively smooth for us as first home builders.
Fantastic Service, fantastic quality
There will always be some issue when building and I would like if it was smooth sailing from start to finish, however when it was time to get started I was blessed to have [Name Removed] as my site supervisor. An absolute pleasure to have been able to work with. I have done several builds, and it's people like [Name Removed] that take all the stress out of construction. The quality of workmanship was above expected, the site was clan, and any issues were dealt with ASAP. Would I build with Metricon again - I wouldn't hesitate a moment to use them when needed again
Glendale 39 Chateau Build
[name removed] was our site manager and to be honest he was an absolute champion and pleasure to work with. He was very responsive, easy to get a hold of and jumped on any request we asked, he also picked up faults and rectified them promptly.
Where the build was let down was with the cabinetry supplier, I would never use or recommend [Name Removed] to anyone. Our outside kitchen was rushed when they installed it, It was not the way we discussed with them initially, they demanded me to purchase and deliver them the BQQ within a few days of an unexpected call which i happily did, They needed this to cut the bench top out 3 months before house hand over. Then they still had not completed the bench top a month after hand over, which was also cut too small and the installer was told to just make it fit, this was very disappointing. Our cutlery draw also took 6 weeks after house handover to arrive. This is why I would suggest Metricon source a different cabinet maker for future builds to me the way they operate and their end product finishing lacks the quality of what Metricon is about.
A few other little things are still yet to be corrected like the size of the manhole, the reducer for the outside range hood as we are unable to use it, the bench stone top hasn't been polished correct and needs to be redone, and the exhaust fans in the bathrooms when the wind comes they open and close making a really loud bang.
Besides the minor things which are to be expected when building a new house I would highly recommend Metrion, especially if they get an alternative cabinet maker supplier.
Ryan and Ines Manolev
A Dream Come True !!
Slab was poured in May 2018 and my beautiful two story home completed yesterday, and we have moved in! Such a wonderful job has been done by the Metricon Team. I met some of the trades who were polite and respectful, and very tidy (as many of my neighbours were happy to tell me). My build was managed by [name removed], who was professional and informative at all times. Communication with [name removed] was fantastic, he was always happy to answer my questions, and there were many !! I cannot fault Metricon, their workmanship and attention to detail is second to none. Many people told me building your own home is very stressful, however, I can honestly say, [name removed] and the Metricon Team made this process a very exciting transition and if I get the opportunity to build again, Metricon would be my first choice. Thank you !!
Incredible family home with smooth building process
The building phase was managed perfectly by our Site Manager [name removed]. He was fantastic. We were living interstate for the majority of the time and he was great with communicating and sending photos. The quality and design of our house is fantastic. The only challenges were in Pre construction and selections. It was very delayed. Pricing came within 10% of what we expected. Overall we are thrilled and so happy to be in our wonderful home.
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