Metro Baby
4.9

147 reviews

PositivevsNegative
97% · 1434 · 3%

Reviews

147 reviews
Tracy
Tracy
  Fair Incentive

Tiny baby training cup perfect first cup

Training cup with weighted bottom perfect size for small hands. It doesn’t tip often and baby enjoys chewing the silicone as well as a teether Show details
Product Quality
Kat
KatGreater Melbourne (Inner), VIC
  Fair Incentive

Great product range and service

Fantastic product range, with everything from pregnancy, birth, baby and great brands typically stocked online. Perfect for big or little purchases. Great instore set up (and very pram friendly!), easy to spend time perusing and chatting to staff.
Nipattha H.
Nipattha H.Greater Melbourne (Metropolitan), VIC
  Fair Incentive

So amazing, Metrobaby is one stop service

There are so many good products from around the world. I love most of my purchases
QiR
QiRSydney, NSW
  Fair Incentive

Great shop with good price = win win

Good quality item and lots of variety of baby needs stuff and very fast delivery. Bought a vtech soother was amazing. First time was a haakaa breast pump which is great buy too. Show details
Huynh Ng
Huynh Ng
  Fair Incentive

Nice store for children

Where to find quality and comparative price during the sale time. Show details
Jen
Jen
  Fair Incentive

Excellent range, excellent quality

Impressive range of quality products and lovely store. Highly recommended.
Product Quality
Lou
Lou
  Fair Incentive

Speedy delivery & great product

Great quality mattress with speedy delivery, so easy to move around as comes rolled up aka not a huge package! Show details
Tward
TwardGreater Melbourne (Metropolitan), VIC
  Fair Incentive

Happy

i went to store in Richmond and found this snack spinner. Did not know you need it until you do.. i have a fussy eater so this is a great way to make thing fun. Pros: my kids love it, easy to clean and fun. Cons: cant fit bigger snack and if you leave the snack a while it can be a bit soggy (not air tight). would be nice to have an airtight version where your kids can grab heathy snack whenever they feel like but good purchase overall. Show details
Product Quality
Shipping
Yaelle
Yaelle2 posts
  Fair Incentive

Must have baby product!!!

The Snotty Boss is definitely a must have for anyone having a baby. Wow what a game changer and so easy to use. Also so easy to clean. We love and bub also doesn't mind it when we have to use it on her. It's gentle but strong enough to get all the snot out.
Aaron
Aaron
  Fair Incentive

Very good store to deal with

Don't support BB, support these guys.
They are honest, offer very comparable pricing and are excelent to deal with.
ColleenS
ColleenSGreater Melbourne (Inner), VIC
  Fair Incentive

Great store with all the hard to find products

Metro Baby is one of the few places that carry Comotomo bottles. This meant I could quickly head over to the store to buy replacement teats and new bottles, rather than having to order online and wait for delivery. They also stocked a few other products I had my eye on online, it's great to be able to see the products in person and speak to the experts before purchasing. This will be a regular store for my baby needs now. Show details
Melissa Loo
Melissa LooMetropolitan Adelaide, SA
  Fair Incentive Verified

Very prompt customer service and saved my vacation!

I ordered a Liewood Warren bottle and it arrived damaged. It looked like a fault from the supplier as the packaging was not damaged in any way. I called Metrobaby up immediately as I needed the bottle urgently for a vacation with my toddler. Jess immediately rectified the situation by getting me to send the email with pictures, but when she knew I needed it urgently, she sent out a new bottle immediately. I got it just in time for my vacation and my toddler is very happy. Thank you for being so prompt and efficient! Show details
Marni
Marni
  Fair Incentive

Beautiful store

Lots of lovely brands & a good range of items in store!
Seamus
SeamusGreater Melbourne (Inner), VIC2 posts
  Fair Incentive

Great Local Store

Lovely store, with the friendly and informative staff . Highly recommend!
Ovini
OviniGreater Melbourne (Inner), VIC
  Fair Incentive

Beautiful baby shop

My partner and I went into Metro baby to purchase a cot and we were served by Jess. She answered all our questions as well as gave me a post it note with all the cots I liked and their dimensions and prices. Metro baby have gorgeous European brands that you can’t always buy elsewhere and the shop itself in Richmond is lovely and well thought out. A lovely baby store for a first time mum! Show details
Elise
EliseGreater Melbourne (Inner), VIC
  Fair Incentive

Great store - Has the best of everything

Lovely store, with the best of each product you need during pregnancy and beyond. Highly recommend!
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Caroline S.
Caroline S.
  Fair Incentive

Great baby shop!

Lots of stock and beautiful baby shop! Quick shipping too Show details
Sylv
SylvGreater Melbourne (Inner), VIC
  Fair Incentive
Lotta M
Lotta M2 posts
  Fair Incentive

Love Metro baby!

I love their range! such a cute shop and beautiful brands x Show details
Amber
Amber
  Fair Incentive

Tummy time made easy

My baby absolutely loves this crocodile to help with his development and tummy time! Highly recommend
Emily McKinlay
Emily McKinlayGreater Melbourne (Inner), VIC
  Fair Incentive Verified

Easy shopping of a beautifully curated range of baby products

I love shopping at Metro baby as they always have a beautiful lot curated range of products to choose from and have great stock availability and customer service! I generally do click and collect and it’s super easy Show details
Metro Baby Customer
Metro Baby Customer
  Fair Incentive

Snuggle Me

We recently bought Snuggle Me lounger and we absolutely love it! Metrobaby had amazing customer service and was quick with the click and collect service
Rebecca Tinnion
Rebecca Tinnion
  Fair Incentive

The perfect pram!

Recently bought the Cybex Priam and I love it! The staff at Richmond were so helpful taking me through all the prams and benefits and helping me decide which is right for my life style.

I went with the Priam as it’s a higher pram so easy for me and my partner to push. The capsule fully reclines so can be used as a car seat, pram and baby can go to sleep in it and use it up to 13 months

Plus it’s Rose Gold! Show details

Ivy
Ivy
  Fair Incentive Verified

Excellent customer service

Metro baby has best customer service and reply to email very promptly. Bought my Bugaboo Butterfly pram here and they do price match too. Couldn’t ask for more. Show details
Jess
JessMurray Region, NSW
  Fair Incentive

Ever reliable

I purchased a Stokke Baby Set from Metro Baby. Shipping was swift and price very competitive, as usual. The product met expectations Show details
Han
HanGreater Melbourne (Metropolitan), VIC
  Fair Incentive

Excellent online baby product store

I have been a returning customer of Metrobaby for about 2 years.
Great selection of products, quick shipping times and responsive customer service team. Highly recommend! Show details
Mother & Baby Shops

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Kristina
Kristina
 

Excellent products and customer service

Both in store and online customer service has been excellent and a very pleasant experience. Highly recommend and will shop with Metro Baby again. Show details
Chelsea
Chelsea
  Fair Incentive

Bub loves it!

It is educational and fun for both toddlers and preschoolers Show details
Product Quality
Liana
Liana
  Fair Incentive

Beautiful baby goods and friendly team

I've purchased several items from Metro Baby, including a pram, travel cot, expressing equipment and baby clothing. The team have always been very helpful, informative and friendly, and I've never felt pressured to make purchases when I haven't been ready. The store is always beautiful and well presented, making it easy to browse for items. I also love that they have a price match policy. Metro Baby is our #1 go-to store for baby products and gifts. Show details
brooke m.
brooke m.2 posts
  Fair Incentive

Cocoon activity table

Got my 1 year old twins the cocoon activity table and they loved it! I love the height of the table as it’s short then are able to pull them selves up and play. Their favourite part of the table is the wobbly trees and the little toy cars. They spend so much time playing with it. Considering it was about 2 weeks out from Christmas it arrived super quick! Very impressive shipping. Previous orders have also been shipped very quickly
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Dhara
DharaGreater Melbourne (Metropolitan), VIC2 posts
  Fair Incentive

Great service, price matched and very friendly!

I received exceptional service again, my second purchase I wanted to make through Metro Baby, as I had such had good experience! They not only matched the price, but their service and communication were fantastic! Show details
Maria
MariaGreater Melbourne (Inner), VIC
  Fair Incentive

Grannie I love this shop

I purchased a uppa baby pram Leander change mat and some wraps this shop has amazing baby gear and the staff are so informative it was such pleasure to be helped by Jess and the others in the team Thankyou Maria Show details
JMC
JMCGreater Melbourne (Inner), VIC
  Fair Incentive

Great customer service

I’ve made many purchases and always been satisfied. One particular time I had issues with Australia post not delivering. After waiting 10 days with no progress I called the store and they organised for me to pick up the items instead. Really super helpful and understanding customer service. Some of the store staff haven’t been as helpful, but the management is good and products are exceptional.
Sophie T.
Sophie T.
  Fair Incentive

This is Perfect item for a gift

Really good as gift for someone who is a occupational therapist that is having a baby. They stacking cups are what occupational therapist use for there baby clients and toddlers Show details
Lucy C.
Lucy C.
  Fair Incentive

Excellent service and great range of products

This is the one stop shop for a lot of my baby shoppings and have good sales throughout the year. The products always arrive timely and in perfect conditions. Show details
Nicola
NicolaGreater Melbourne (Inner), VIC
  Fair Incentive

great customer experience and lovely products

I couldn't be happier with the customer service and products i have bought from metro baby. highly recommend. Show details
Mother & Baby Shops

Find out how Metro Baby compares to other Mother & Baby Shops

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Duncan M
Duncan MGreater Melbourne (Inner), VIC
 

Best service and Best products

I'm very happy with the service and the range of quality products at Metro Baby. It's my new store to buy all my baby products from. Show details
Bianca
BiancaSydney, NSW2 posts
  Fair Incentive

Great store!

Metro baby probably has the most beautiful range of products compared to any other retailer ! : )
RD S
RD SMelbourne5 posts
  Verified
Metro Baby
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TYP
TYP
  Fair Incentive

Great baby shop

Purchased a pram from this lovely shop. Ladies went above and beyond delivery this pram by the date I needed it for.
Thank you
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