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Microsoft Surface Go Wi-Fi 128GB / 8GB RAM

Microsoft Surface Go Wi-Fi 128GB / 8GB RAM Questions & Answers

MPN: MCZ-00007
4.5 from 8 reviews

2 questions from our users

Ja

Jaasked

Surface Go Wi-Fi 128GB / 8GB RAM

Hello Andrew, what an amazing review, took your time explaining pros and cons very clear. Was wondering what you would recommend for a student high school soon, I'd like to get my granddaughter a laptop, and don't know where to start. thanks so much, j

3 answers
Kylie
Kylie

Hi Ja, I would like to share my experience with you regarding getting a laptop for a high school student. When my daughter was in year 7 in 2018, school required to get either Acer or Microsoft Surface. I'm a single parent with a low income but I have got my daughter a good quality laptop (I thought) which is Microsoft Surface. It is very pricey, I thought it could last us at lease 3 years? So I bought the Surface pro5 bundle. Not long, problems occurred, glitching, connection etc. we go back and forward to/from the store as they refuse to do anything for us. Anyway, we have got it exchanged at the end. We were thinking to get better one this time, so we pay couple more hundreds get the Microsoft Laptop2 which costs us $1700! Belief it or not, one month later, we discovered the Letter K and the mouse pad, left-right click is not working! Again, back and forward to the store, they refuse any exchange! They said, it needs to sent for repair! I wonder why am I paying $1700 for a repair item? If I cause the problems, fair enough! But obviously, it's a faulty product! No matter what I do or said, there is no way for me to get a refund nor exchanged. So I then contacted the manufacture and hoping they could treat me fairly, again, I have to accept their refurbish unit because that is only way I can do apparently! I wasn't happy from the start, but what can I do? So I accept it. I received the device follow by their email said, they assure me that the device is working perfect. One week after, my daughter came to me, show me the recording that she took on the device, it is not working probably, it glitch so badly, can't connect, lost her work while she is doing it... how frustrating! Then I have to sent it back to them again! You won't belief, this has been a year now but problem has not been resolved! They took the device from us, first they agree for a refund, then they said, no approval given! I am now have to go through legal advise etc. Please think twice if you really thinking of going with them though... I bought Dell and Lenovo for myself, I have been using them for years with no problems, great customer service from their manufacture, better guarantee/warranted we get. Good luck with your choice.

Ja
Ja

hello kylie, thanks so much for telling me your experience with computers, I definitely won't be buying the Microsoft S. anymore, thank you.
shame that these people are happy to take your money and then turn their back on you, it's similar to what happened with me and Apple, I took them to NCAT and it dragged on for a long time, but I was able to prove, they sold me a refurbished computer as a new one for nearly $4000. Very disappointing that dept stores don't take responsibility either. Well I'll do more research and please let me know what you think is best for a student what model etc. take care j

Andrew
Andrew

Hi Ja, I'll try to help.

It really depends on how much money you want to spend versus the performance that you will get from the machine. If I was spending your money, I would choose the HP 15.6-inch i5-1035G1/8GB/256GB SSD Laptop. It has an i5 processor for good speed without murdering the battery, 8 GB of RAM which will do all that you need for general use, and a 256 GB Hard Drive. Importantly, it is an SSD Hard Drive which will give you much better speed. All for a bit over $1000 from Harvey Norman

There are bigger and better machines available, but they cost more. There are also cheaper machines which will just be slow and clunky.

This laptop is a good balance between cost and performance.

Lee

Leeasked

Surface Go Wi-Fi 128GB / 8GB RAM

Had a convertible laptop windows 10 / ink pen that coverts dual screen and tablet for school projects .
C300 kogan how does 6

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