We had this installed 2 days ago. It's a very cool looking unit and makes as much noise as your fridge, 48 decibels. The quality looks good and the plumber and sparky said that the unit is high quality and that they have never had a call out to fix one, in their experience. They also said not to worry about setting the timer as to let the thermostat regulate the compressor cycles, as to have constant hot water. Each to their own, but I'm just doing what they suggested for now. The annual running costs for the heat pump will be under half of wha...

Rapid heat up, minimal noise, small spatial footprint and energy efficient. Easy to use, and relatively low cost. Very happy. Sits on a big hill in a coastal environment so harsh setting.

We wen without hot water for 12 days and no one showed up until Alex and moe called and said they be here tonight they showed up and fixed the problem not just great service but reall nice men who know what they are doing and I’m so happy of what they did tonight for me they deserve more than what they get as they are good at there job I’m very happy with them
And thank you again moe and Alex

We have 2 x 170 litre systems, one for the house & one for Granny flat. Best thing we have done, never run out of water. On a 6 degree night with the grandkids staying over the water temperature got down to 41 degrees, by morning it was back up to 61 degrees. I was impressed.

Was contacted by the hot water company a few months ago and was put onto this new type of system and have noticed a massive difference on my latest quarterly bill. easily saved myself nearly $200 and only thing I've changed is my hot water system. work great for myself, the hubby and two teenage girls, havent run out of water once yet! wish I'd know about this years ago lol

After much contemplation and research I decided to install a Midea 170L hot water heat pump for a household of two adults. (Replaced a leaking 130L electric heater)
Installed in December 2019 and have seen a 40% reduction in electricity usage through the Energy Australia app. The unit is set to heat to 60deg C to heat on the inbuilt timer from 12noon -5pm.
The temperature of the water held in the tank gradually decreases over the day till the next heating cycle. The true test will be in winter when the ambient temperature drops drastically ove...

The unit is brilliant and the water is always hot and plentiful, even when we have guests staying. We have also noticed a big reduction in our electricity bill which is a great bonus.

I had one put in at my retirement home. 7 month ago. very happy, thank you!
my electricity bill net down a bit, every dollar helps, especially on a pension.

We have been using the 170L heat pump over 6 months. It easily meets our daily hot water usage (2 adults with 1 child, 2 showers a day for adults and 1 shower for child, plus kitchen and laundry, and occasionally having 1-2 guests ). Never failed to deliver continuous hot water so far. Have not touched control pad since installation and was told the newer models do not have the 'reset after blackout' issues any more. The price seemed to be dramatically cheaper than some of the top rankers on the heat-pump review page, so I reckon it is offering wonderful value.

It's really a good unit 170litres Midea, the only thing is when there's a power cut have to reset temp in middle of night for water otherwise cold shower in morning, and have to reset clock on unit like you do on microwave when power comes on.

Had this for a month now.

Installation was a straight swap for our old system (that was connected to Off Peak / Controlled load).
Which off course you cannot do with this unit.
(Power is not available to the unit if not connected)

6 days after it was installed we had the install of our 6Kw solar completed and are running it (in compressor mode) for free on the panels.

Only two users in the house, heat the water to 65 degrees (max that you can do on comp mode) and have no issues with looking at running out of water.
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This has to be the best investment we’ve ever made! I don’t understand the bad reviews - we’ve had this unit for over 12 months with no issues whatsoever. Delivery and installation were faultless. Our electricity bills have been halved and we are singing this product’s praises to everyone we encounter!

Very happy with the service we received after a problem was detected ‘ notified them on FB and they rang me that day, no fuss tradies and simply set it on economy mode without the timer and away it goes, I’ve recommended it to friends and they are going on with it to. Great system

I think the people giving bad reviews are either on the receiving end of faulty installation or a faulty product, because we have been running the 170L model since 2106 and and have never had a problem. I suggest you download the manual and have a look at what you are doing wrong? Our household fluctuates between 3-5 adults and 1 child. We are able to shower twice a day, and take baths, run a dishwasher and wash up. We have only run out of hot water once after an excessively long shower (ridiculous) was taken by a guest at night.

We have no complaint with our Chromagen Hot Water System at this point in time, the proof of which is stated in our Electricity Statements. dodo Power & Gas: "Your Average Daily Usage was 18.63 kWh for this bill". "Your usage was 25.86 kWh for the same time last year." You would have to be happy with that! We are.

Had this installed and am so pleased that we did. The hot water is virtually instantaneous and not at all like the other unit we had - anything up to a minute before the hot water tap ran hot!
Adjustable so that it can be turned right down for when the little ones come to visit.
So far, very pleased with the unit but of course, time will tell.

Since installation electricity bill is 1/3 what it was i have it set so it only heats during the day as we have 5 KW of solar on the roof.
We are just two but it fulfils all our needs.
Mother inlaw has had hers put in got first bill an is over the moon with the savings

Had this unit installed in conjunction with 30 solar panels. It is very efficient, using solar output to supplement the heat pump. You can set the times you want it to use solar energy being produced, and when to switch off. The various settings seem daunting, but if you carefully read the (downloadable) manual it's pretty DIY. I had to do that as the installer made a mess of the settings and we had no hot water the following day. Assume I need to do a complete reset every time there is a power outage or blip. Will see. Overall, very happy with the economic benefits.

Couldn't be happier! We waited until we've compared 2 bills. Both are halved. We also compared to other Heat Pump HWS's and Chromagen is much more affordable. Very impressed. Great value! Lots of features. Not too noisy. Easy installation. Even able to have long showers now. Love it! Happy customer.

As everyone else, I was a bit sceptical at first. How can a HWS ‘save’ money? This unit is fantastic & has cut my electricity bill in 1/2. I’m on tank water so every drop is precious. Highly recommend this unit. Thank you Because of this unit I can finally have a bath (something my old unit wouldn’t allow.