Never again buying a Miele
It seems to be a Miele fault coming up with the error code but don’t bother ringing them if you didn’t buy an extended warranty. After paying hundreds more to own a Miele and persuading 2 other family members to purchase the same this machine lasted for just 3 years. Another family member now having the same problem. For $170 for the first half an hour plus $70 per half an hour after that we could get someone to come out and look at it.
This machine is no better than the cheaper ones we have owned before.
They advertise built to last 20 years....joke
- G 4310 SC Active Eco BRWS (Brilliant White)
- Verified purchase
Well we just got it but its good so far
We've had this for about two weeks. Our old washer just broke after 10 years, and it was also Miele. Over all, I feel like Miele makes really good quality dishwashers. The quality of the cleaning is very good.
First the bad-- I think its a little over-priced. It was well over a thousand dollars. Our old Miele was the same price a few years ago, and it was made in Germany. This is not made in Germany but a poorer European country. Nothing wrong with that, though It is obviously a cheaper model to make, but none of those savings seemed to have ...been passed onto the customer. Secondly, they wanted an extra $100 dollars to install it, which, given the cost of the product and that we bought it directly from them, it felt pretty steep. We have bought other white-goods from other retailers, like Appliances Online that offer free installation and next-day shipping, and they took the old one away too. So like, in terms of value for money/competitiveness it doesn't feel like Miele is up there at all, which is disappointing. We had to get a plumber to install it, and they charged less. I can understand why they don't do free installation but feel like it would have been a great 'thank you' to us as a customer if they just included installation in the price, like other sites do. Over all we are really pleased with it, however. It looks very well made and is sturdy. I do like the 'eco' setting, but am really surprised the program is so long! It's like 3H hours for some reason, even longer than some of the other non-eco program timers on it, yet it's supposed to be the most efficient of all the programs, and use the less water and energy, according to the manual. But it does clean really well. This model no longer has a 'quick-wash' setting like our old Miele, which is disappointing, but you can half the time of any programs you want, with a 'short' setting which has the same effect, however, it's a little confusing to find out the water and power usage of the 'short' wash/halved programs though. I can't understand if they use less water than 'eco' program or not. We are still getting used to all the programs and the manual, which is surprisingly complicated for a dishwasher, haha. As for the washing, the quality seems very good. It dries things much better than our old model, and rarely has droplets on things. We have actually tried it with 3 different types of detergent-- Miele gives a sample size of of their own dishwashing detergent tabs, which seem pretty good, although they are (of course) much more expensive than brands like Finish or Fairy and you can only get them online. We have also tried the powerball tabs by Finish and liquid wash by Finish and so far we can't see any difference-- they all clean very well. I will keep trying and keep an eye on it and update if anything changes.
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