Wished I had read the reviews before purchase.
We purchased the machine July 2018. Problems started within the first 12 months; received the F78 error code. We followed the recommendations and the machine continued to work. During the last four months, we have regularly received the error code F78. Contacted Miele, it was going to be 8 days before a tech could review ($179 call out fee). Contacted another electrical service provider (whom Miele often distribute work to) and the tech was able to come today and reviewed the machine; a quote for the pump will be provided. After reading pr...evious comments on this page, we do not want to risk paying $500 - $1000 without a guarantee. We will wait for the quote, but we will not be spending $500 on this dishwasher. We (foolishly) did not look at the reviews on this machine prior to purchase and like other contributors, expected at least 10 years of hassle-free machine performance based on the Miele "promise". We are extremely disappointed with the machine reliability. We will not be purchasing another Miele appliance.
Purchased in July 2018 at Harvey Norman for $1,900.00.
Miele Dishwasher F78 error after 3 years, will never buy Miele again
Purchased Miele Dishwasher (model G 6620 SCU) in August 2017 for $1,699.00 and hoped to get years of trouble free service but unfortunately the dreaded F78 error came up after 3 years. Contacted Miele service and after being on hold for ever was advised that it would be a week before a Miele technician would come out to have a look at it. Anyway, organized for a technician to have a look at it and he advised the circulation pump has failed and will need to be replaced, the repair bill would be about $1000. There is no point in spending so much ...money on the repair, our previous dishwasher was less than half the price and gave us over 10 years of trouble free service. Apparently this is a very common fault with the Miele dishwasher, I have seen number of posts from other users who have had same experience. Very disappointed with Miele.
Purchased in August 2017 at Winning Appliances for $1,699.00.
NO MORE MIELE
Bought it at 2017, just 3 years, it shows F13, but we do everthing we and also ask the plumber to have a look, but it still doesn't work. The plumber said is the circulation pump problem. I contact with Miele, they need more than one week to arrange a technics ! I also saw it might cost 600 dollars, if I have those money, I can buy a new one, no one can gurantee the fixed dishwasher can work how long.
Purchased in June 2017 at Bing Lee for $1,699.00.
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F78 F78 F78 and F78 error
Had this Miele G6620 for 3 years, until it stopped working with F78 error that can't get rid of. Cleaning the filter and circulating pump impeller to no avail. However, the Miele dishwasher had cleaned the plates well comparing with our previous Asko that lasted 15 years. Will steer clear of Miele..
Purchased at Harvey Norman Big Buys.
We will never buy anything with Miele logo on it!
We bought the dishwasher 2.5 years ago. It stopped working the other week. Since it is out of warranty I found a former employee of Miele to come and have a look at it. According to the technician the circulation pump needs replacing. Contacted customer support , they offered to send a technician at $179 for a visit plus $30 for every half hour after the 1st 30 minutes plus the cost of part (around $600). I was advised by the retailer that Miele circulation pump has a 10 year warranty. Sent an email to complaints department and got no reply . Shocking service and even worse dishwasher. I will never ever buy anything from Miele again!
Purchased in February 2018 at Harvey Norman Retail Stores for $1,990.00.
Not buying Miele again
We had 7 year old Miele front loader washing machine and dryer which were behaving perfectly, so when our 15 year old Kleenmaid dishwasher died we decided to go with the Miele G6620 SCU. Purchase of the dishwasher was in May 2017. Since that time the front loader died, broke it's heavy metal spindle arm off completely. Didn't have any concerns about the dishwasher, it was washing beautifully, very quiet, couldn't be happier until about 10 days ago when the F24 light came on. Only advice in the instructions is to call a Miele tech.
Warranty ra...n out May 2019 therefore we now have a service call of $179 for first 30 minutes, $34 for every 15 minutes thereafter plus parts. Canstar Blue Australia advises expected dishwasher life is 8 years. Given Miele's proud boast of longevity of products, they either need to rethink their boast or rethink their product. I'm very unhappy and won't even consider Miele for replacement appliances again.
Purchased in May 2017 at Harvey Norman Retail Stores - Appliances for $2,148.00.
Very, very similiar experience!
Our models are not identical, but the product experience is eerily similiar. In our case, our dinner plates will not stand up once you have placed three or more into the bottom draw. The plates are very standard size and shape (Royal Doulton). The slots allowed are too narrow and the plates literally spring out of their places and domino the other plates over. The clean is also quite average unless the intensive setting is used and even this will not always provide a thorough clean (Miele dishtabs). I have contacted Miele and whilst initially v...ery simpathetic have now become a tad aggressive. Have offered to except the machine back, minus 20% restocking fee! Had a Bosch machine before this and had no such complaints, regretably spent an aditional $1k for an inferior product and terrible customer support. Purchased from the Good Guys who were great to deal with as always, but their hands are tied concerning customer support with Miele products.
Questions & Answers
Does the machine automatically come with any type of steam guard for under the bench? Do I really need to buy the "UBS G 60-1 Dishwasher built-under kit"?
Also, if I turn off the Auto open feature, will the fan alone dry the glassware and dishes well enough?
Yes it does. Steam has not been a problem and dishes do dry better with this function.
I have had this dishwasher for 2 weeks replacing an old Miele which provided many years of completely reliable quiet service. The new one operates perfectly satisfactory except it is noisy. There is a thumping noise at about 120 thumps per minute for part of each phase of the cycle. The thumping is present when operating the washer completely empty. Is this normal? I have a recording of the noise
Hi Graeme, please call us on 1300 464 353 and we can assist you further. Kind regards, Jack.
I am after the under bench model. My bench space below is only 600mm wide. Is the 600mm width sufficient width for this model - the G6620 scu clst?
Hi Gillian, thank you for your question. Please see the product page of that product here https://shop.miele.com.au/en/kitchen/dishwashers/built-under-dishwashers/g-6620-scu-built-under-dishwashers-zid10470780 which has information regarding dimensions. If you require further assistance, please call 1300 464 353 (Australia) or visit your nearest Miele Experience Centre which you can find here https://www.miele.com.au/domestic/locations-447.htm Kind regards, Miele.
Hi Gillian. The widest part of mine is 595 mm so 600 mm should be enough width. Regards, Jon
Get an answer from our members and Miele representatives
|Category||Dishwashers and Built-in Dishwashers|
|Features||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display|
|Water Rating||5 star(s)|
|Water Consumption||11.4 L/wash|
|Energy Rating||4.5 star(s)|
|Energy Consumption||192 kWh per year|
|Control Panel Position||Front|
|Number of Programs||6|
|Dimensions||805 x 598 x 570 mm|
|Height Adjustment||65 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||CleanSteel|
- GTIN14: 04002515745724
- MPN: G6620SCUCLST
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