F79 Fault 4 months out of warranty
I purchased the G6620 model dishwasher in November 2018, its now March 2021 and the F 79 fault appeared 4 months out of warranty. I am now in contact with Domayne to try and get the dishwasher fixed, and find a "Remedy based on my consumer rights" under Australian Consumer Law. This is the 2nd Miele dishwasher I have owned, the last one had a similiar fault and lasted 7 years, which is at least better that 2years. Very disappointed in the product given that i spent over $2000 on a so called quality product. The dishwasher has been very well l...ooked after, the filter is cleaned regularly, the dishes are wiped off or rinsed before going in the machine as we are on a biocycle septic system. I love the style of the dishwasher and the tray at the top. Up until today the machine has been very good, but now this problem which is a major repair. I am very disheartened by the quality of this machine, I do hope that Miele and Domayne will fix the problem. I will wait to see how they respond to my requests either the repairs or replacement of the dishwasher.
Purchased in November 2018 at Domayne QLD, Bundall for $2,034.00.
Great Machine when it works
When the machine works it is great. Cleans really well and is very quite. Machine installed 7 months ago. The error code F78 displayed and the machine refused to work. I contacted Miele emailing them. Two days later had not heard from them so rang. Booked a service that originally was not going to happen for 10 days but they were able to slot us in earlier when someone cancelled. The dishwasher worked when the technician came out. He did not do any testing (we now understand if he had checked the log using the diagnostic computer he cou...ld have identified the problems). Machine broke down again two days later. Booked another service. They did testing and picked up problem and said needed to order parts. We have been told the parts have arrived but can’t be installed until a technician becomes available. We now have not had use of the dishwasher for 5 weeks with no indication when we will see a technician. Miele keep saying that as it is under warranty we don’t have to pay. I just want a working dishwasher. Thought we would get more than 7 months from the machine before we started having trouble. Update. Miele contacted me directly. Apologised for the trouble we had been having. Had a new dishwasher delivered and installed and the broken one taken away. New machine has worked perfectly ever since. Well done Miele for apologising and fixing the problem. I would buy from them again.
Best dishwasher I had in over 30 years
We bought this machine 1.5 years ago following a disastrous experience with a new Bosch dishwasher which hardly dried, and had to be returned to the retailer. This machine is a joy to use, performs well in every regard, and drying is outstanding. I always knew that Miele was the best of the best, but shied away from buying one because of the price tag. Now I regret I did not buy one earlier. Friends of ours had owned a Miele dishwasher for nearly 20 years, when they needed their first spare part. It was still available! You will not find this with other manufacturers.
Purchased in March 2019 at Miele Online Shop for $1,709.00.
A bit disappointed.
I’ve always had Bosch dishwashers and loved them. As we were building a new house with the kitchen in the living area I wanted a super quiet dishwasher. I have friends with Miele dishwashers and I’ve had to put my ear against them to see if they were running. This machine however is noisy. I can hear the water splashing and the motor whirring. Also some of my cutlery came out as dirty as it went in. I am really disappointed that I spent so much extra to get a Miele and it’s worse than the Dishlex we had to use while we were renting during the build process. I’m wondering if they forgot to put sound insulation in the door. I feel ripped off.
Purchased in December 2019 at Harvey Norman for $1,999.00.
Set up impossible
I took receipt of the dishwasher and needed to adjust the height. However the instructions for doing so are only in diagrams and inaccurate as to how the back legs are adjusted. The instructions appear to offer two options; 1) using a torx screwdriver or 2) pushing the bottom of the leg with a screw driver. Option 1 works with the front legs bit there is not torx screw on the back legs and the attempt to turn the leg with a screw driver doesn't work. The legs are firmly fixed in place and won't adjust.
Ringing support didn't help either. They...very unhelpfully sent me an Operating Manual on how to use the dishwasher. If only I could. Update: Mea culpa! I recently wrote a review about how difficult it was to adjust the back legs of the machine for height adjustment. After talking with someone at Harvey Norman, I got it right and realise the problem I was facing was all of my own fault for not understanding the picture instructions. The fact is that the back legs adjust using the front screws! Very convenient and much easier than what I thought I was meant to do.
Purchased in November 2019 at Harvey Norman for $2,099.00.
really great does a excellent clean every time
*very satisfied with all aspects of this dishwasher and its features
* yes i scrape and rinse dishes before putting dishwasher
*no the dishwasher never becomes clogged with food or debre as rinse plates before use
Purchased in March 2015 for $1,100.00.
The reviewer stated that an incentive was offered for this review
Very Happy with this machine.
Very Happy with this machine. Our last Miele lasted for 17 years. This model is user friendly, does a great job but we do scrape our dishes. Rack is versatile, easy to load and love the wine glass holder. Highly recommend this Meile dishwasher.
Purchased in July 2019 at Clewers of Clare for $1,599.00.
- G 6620 SCU (Built-Under)
Happy with our Miele G6620 SCU Dishwasher
The Miele G6620 SCU is an excellent dishwasher. I was initially apprehensive about spending so much, but it washes very well for both normal dishes and pots and pans, is quiet and is of a high quality. We highly recommend this machine.
The best yet
I purchased this dishwasher in Sept 2018 to replace my ailing Bosch. It is the quietest dishwasher I have ever owned. I love the cutlery tray configuration as it is so versatile. The quick power wash suits all but the most soiled, baked on pots and dishes. The longer washes are great for dealing with the more heavily soiled items. The drying is excellent, especially the way the door automatically props open and continues the drying cycle with the fan still going. All in all I am very pleased with this purchase. In addition the salesman at Bing Lee Belconnen was very helpful in showing the features of the various dishwashers and was not at all pushy.
Great Dishwasher, cant fault it.
The G6620 SCU from Miele is a great dishwasher, every now and then we get the odd dish that has baked on stuff requiring re washing, but 99% the time, dishes are spotless, washer is realively quiet, so all in all we are happy with our purchase. Great job Miele.
We love this dishwasher so much.
Our old dishwasher died and we couldn't decide whether to get an ASKO or a Miele. We went with an ASKO which was a total fiasco, so once our refund was sorted we bought this Miele dishwasher, and I don't think a day goes by where my partner and I don't remind each other of how much we love it. It looks great in our kitchen, but it's not just a pretty face.
The cutlery tray is excellent, and the design of the drawers is great. We are constantly amazed at how much we can fit in, and big or awkward items that never fit in our old dishwasher go...in easily. It is super quiet, we never have to worry about bursting hoses, and my favourite feature is how it opens itself a crack after it finishes - I never knew I needed this feature until we had it! The ASKO we originally chose had 'touch' style buttons with no tactile feedback which usually took a few presses to work, which wasn't something we realised we hated until we had to use it. This Miele has nice solid push buttons - simple is good. Dishes have always come out sparkling clean no matter which cycle we've used. I don't want to complain about anything on this dishwasher as it doesn't deserve it, but if I had to find something, the bottom drawer rolls so smoothly that it's easy to send a full drawer of plates crashing to the back of the dishwasher if you're not careful.
- G 6620 SCi (Integrated)
So Far, we are impressed
We replaced our Asko after 9 years which just died, and as we are not up for hand dish washing.
We purchased ours from Harvey Norman, the lady knew everything about each model of Miele, but I also checked each brand they carried, and the Miele stood out from the rest. This is our first Miele Appliance we have purchased, so expectations are high.
The Miele, so far amazes us. Every thing comes out so clean. Glasses sparkle like I've never seen before. We had it installed 1 month ago and so far, very happy with the performance of the dishwashe...r. I liked the option of the extra shelf for cutlery, which separates each piece ensuring a good clean,plus the extra space given in place of the basket we used to have. The installation went without a hitch, and we are happy with our purchase. Prices seem to be fixed by the supplier, which is somewhat questionable that retailers can't offer any further discounts on delivery or installation, or the appliance itself. Is that price fixing?
Purchased in December 2018 at Harvey Norman.
- G 6620 SCU (Built-Under)
I've had this dishwasher for 5 weeks now. It replaces a 15 year old Miele dishwasher which I gave to my son (and which is still working perfectly). I am very happy with the new dishwasher. I have tried various programs on it (automatic, intensive, eco), as well as the shorter intensive option on one program, on loads of varying degrees of food encrusting, and have found everything comes out perfectly clean. This model has a cutlery tray, which I find very useful. The centre of the tray can be lowered if necessary for larger cutlery items.
T...he machine is so quiet that at times I've had to lean down and put my ear near to the door to determine if it was actually working. The only time I hear anything is when it is discharging water down the drain. Other reviewers have commented that in their experience the bottom rack doesn't hold large dinner plates. That is not my experience. I have had no problems stacking any of my crockery and pots. The buttons on the front are easy to use and self-explanatory. They include the options to delay start and also to use an intensive, shorter form of all programs except the eco program. As I have always done, I rinse off the worst of the food scraps before loading crockery and pots into the machine but I don't go to extremes. The machine cleans everything with no problems, including melted cheese from dishes like macaroni cheese. I particularly like the fact that the machine partially opens the door when it is finished (this is configurable but is on by default). This means that everything is completely dry when I unload the machine. I have no hesitation in recommending the machine. As with all my experiences with various Miele products over many years (washing machine, dryer, oven, range hood, induction cooktop), this machine is top quality and works perfectly.
- G 6620 SCU (Built-Under)
Love it and easy to reinstall front
Had an old Miele dishwasher for 15 years that broke, brought this one as we needed the salt option and an Intergrative front. The front was very easy to install and so was the dishwasher. Would highly recommend, especially if replacing an old Miele making it easy for me to do.
The Best Dishwasher
Should have bought a Miele the first time.
I have owned a German Bosch and an ASKO dishwasher and both brands have absolutely nothing on this.
Extremely Quiet. The Wine glass holder in the bottom rack is very convenient. The plates stack perfectly if you know how to stack a dishwasher.
11/10 Wash Quality. The Automatic Cycle is amazing.
I run the dishwasher either before I go to work or before I go to bed and every-time I go back to the dishwasher the Dishes are DRY! AND CLEAN!
Questions & Answers
Is the Miele G 6620 SC still a reliable model over BOSCH interms of performance?
I am planning to purchase this model with extended warranty from Harvey Norman hoping they will cover for any damages?
Most important thing to me is the performance. Appreciate your suggestion.
Do you use finish tabs, rinse aid and dishwasher cleaner? How does it compare to the Miele brand?
We get frequent power outages. When the power came back on, our old Miele dishwasher would resume operating from the point where it was when the power went off and just complete the cycle. The new 6620 just stops in its tracks. When the power resumes, the dishwasher is just sitting there and the cycle needs to be started all over again. This is a concern to me as we only have tank water and we need to be very careful with the amount of water we use. Added to this is the extra power and detergent used to wash the load all over again. Why did Miele change the system used in the old dishwasher? It seems a very retrograde step and certainly not very environmentally friendly. Is there any way around this?
My guess is your old one had a mechanical timer. The new ones would be electronic and thus loose their place after a power failure.
Thank you. I'll just have to live with it.
Hi, we apologise for the inconvenience of this however we are unable to answer this question at this time. We would like to resolve this with you, can you please contact us on 1300 464 353 or leave an enquiry via https://www.miele.com.au/domestic/contact-us-3073.htm and our team can assist you as soon as possible. Kind regards, Shane.
*Note, the above contact information is for Miele Australia only. To contact New Zealand please call 0800 464 353 or leave an enquiry via https://www.miele.co.nz/domestic/contact-us-3071.htm .
Get an answer from our members and Miele representatives
|Category||Dishwashers and Built-in Dishwashers||Dishwashers and Freestanding Dishwashers||Dishwashers and Built-in Dishwashers|
|Features||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display||Child Lock, Cutlery Rack, Eco Mode/Wash, Foldable Racks, Half-Load Option and Time Remaining Display||Child Lock, Cutlery Rack, Eco Mode/Wash and Time Remaining Display|
|Number of Place Settings||14|
|Water Rating||5 star(s)||5 star(s)||5 star(s)|
|Water Consumption||11.4 L/wash||11.4 L/wash||11.4 L/wash|
|Energy Rating||4.5 star(s)||4.5 star(s)||4.5 star(s)|
|Energy Consumption||192 kWh per year||192 kWh per year||192 kWh per year|
|Control Panel Position||Front||Front||Front|
|Maximum Noise Level||43 db|
|Number of Programs||6||6||6|
|Dimensions||805 x 598 x 570 mm||845 x 598 x 600 mm||805 x 598 x 570 mm|
|Height Adjustment||65 mm||65 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||CleanSteel fascia||Brilliant White||CleanSteel|
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