Peace of mind returned with Miele XXL Integrated Dishwasher
The often overlooked functionality and serviceability of a dishwasher has become instrumental in our decision to purchase a Miele dishwasher. I do like the extra functionality gained by getting the extra large compartment. The additional height within the drawers enables my long stem glassware to fit easily within the specially crafted stem holders. I cant tell you how happy I am to have this built in feature, given the propensity with which we entertain and we do love Reidel traditional stemware. The other great thing about the machine is that...it cleverly opens when it is complete as a sign that the cycle has ended. We have had ASKO XXL machines prior to the Miele but found that ASKO's service and reliability were appalling. We have two young children and one of our children has a severe disability which means we are doing 3-4 loads a day. We couldn't afford to have a machine that was unreliable and worse still had to wait weeks before a technician would come to the home to assess the problem. We were very happy to say goodbye to ASKO. Do yourself a favour and buy the Miele
The reviewer stated that an incentive was offered for this review
Terrible technical support from miele
Dishwasher installed this morning, ran a normal cycle, auto open door did not open, ran another short cycle - now machine is stuck in short cycle, can not get out of short cycle. Called Miele tech for service assistance over the phone, it was like talking to chimpanzees. Receptionists who normally take appointments for service were attempting to provide extremely pathetic technical assistance. Shame on Miele. Was told they didn’t provide service in our area as it is in blue mountains. and if they sent a technician I would have to pay for it. I hadn’t even had the machine installed for more than 4 hours and I has to pay for service??? I may need to take this up with dept of fair trading.
Miele Installation Service - Not this particular dishwasher but the installation service
I bought a fully integrated dishwasher from Miele to replace a Bosch dishwasher that Bosch would not attempt to fix. After paying for the dishwasher, the installation and the removal of the old dishwasher the Miele installers could not remove our old dishwasher because it was placed insitu, then the kitchen floor was tiled after. I understand that we now have to remove the old dishwasher.
What I do not understand is that Miele will not return to install the dishwasher after we have removed the old one but will refund our money.
Great help Miele !!!!!
- Verified purchase
After 10+ years our trusty old Miele dishwasher passed away. After speaking with Miele we were guided to one that would exactly replace the existing dishwasher as it is fully built in. Sure enough they delivered the new dishwasher, installed it and then took the old one away. To date we are very happy with the dishwasher. It is a great family sized dishwasher with all the bells and whistles you would expect of Miele. Very happy.
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