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Milano Republic
4.1 from 127 reviews · View Statistics

Reviews

4.1

127 reviews
5
(94)
4
(7)
3
(1)
2
(1)
1
(24)
  • Product Quality
    3.2 (16)
  • Return Claim MadeYes (7) · No (17)
  • Warranty Claim MadeYes (1) · No (23)
  • Product Appearance As advertised (13) · Not as advertised (5)
  • Shipping
    3.6 (8)
  • Customer Service
    5.0 (1)
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Rosa

RosaSydney, NSW

Great product snd service

published

I have purchased wishbone chair and received in great order. We are very happy with the product as well as with customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

The reviewer stated that an incentive was offered for this review

Leo

LeoGreater Melbourne (Inner), VIC

  • 5 reviews
  • 6 likes

Great Service

published

After reading so many negative reviews, I took a risk and purchased from their Online Store, as they were the only company stocking the product. Had ZERO issues throughout. It was easy to order online, got my tracking number right away and delivery was efficient. The product looks exactly like what was on offer too.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
leanne

leanneGreater Melbourne (Outer), VIC

  • 2 reviews

Cheap and Nasty Lounge, Terrible Customer service

published
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
See all answers
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User14

User14

  • 2 reviews

Terrible quality products & service

published
Product Quality
Incentivised ReviewNo
JD!

JD!Greater Melbourne (Inner), VIC

  • 2 reviews

Refused to refund my order - awful customer care

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
Alisha Walsh

Alisha WalshSouth East Queensland, QLD

  • 2 reviews

Should have read reviews first!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
See all answers
Suzannah

SuzannahSydney Surrounds, NSW

  • 6 reviews
  • 10 likes

Resolution achieved

published

I am very pleased to say that Milano Republic was very decent in refunding my money on a recent purchase i made, especially given the issue was a matter of perception. The colour of the items were not what i expected, and, as such they very graciously allowed me to return them. Thank you.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
See all answers
Conrad I.

Conrad I.

  • 2 reviews
  • 1 like

Very poor quality wishbone replica chairs

published

Chairs looked great when they arrived but after only a couple of month's light use the seating cord has loosened and now there are gaps in it. It looks terrible.
I tried to post a review on the Milano Republic website but they haven't let it publish - likely because it's not positive.
Not recommended to shop here

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
MargaretV

MargaretV

  • 5 reviews
  • 2 likes

Worst customer service, after a month now refund procced

published

I bought an item 1 of April. In the item when I bought it was in stock. After they said it is out of stock. 2ndly they said they refunded me on 9 of April. Today is 14 of May and the refund still hadn`t proceeded yet. Try to avoid this store if you wouldn`t want any headache

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Happy Camper

Happy Camper

  • 3 reviews
  • 1 like

Blizzard staff

published

O/N 12022 Wolseley table lamp illustrated on website as white grey and gold marble, arrived white & grey no gold & has bent lamp holder. Sent email request for replacement, no answer, rang was told it would be followed up. 10 days later no response rang again both times speaking to a female then some guy gets on the phone & says he’s spoken to me about this & sent an email. Explaining I had never spoken to a male nor had an email he later found the email in his outbox unsent! Apology, your dreaming! The explanation of natural stone is a myth, the stone I received has not a hint of gold in it.
Run & run fast these people have absolutely no idea what or who they are talking to.
Fair trading to follow.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
See all answers

Love my barstools.

published

Great website and easy to order on-line. Professional and prompt customer service. Order arrived before the estimated delivery date delivered to my door. Very happy with my purchase at a reasonable price.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
Charlie

CharlieGreater Melbourne (Inner), VIC

Basically a scam at this point

published

Purchased an egg chair months ago and had no updates. made several calls and every single time being told that they either werent in the warehouse or not in charge and to email instead. have NEVER received an email reply or given option to cancel order and refund!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
Chenny

Chenny

  • 3 reviews

Fantastic glass coffee table

published

This fantastic glass coffee table is exactly what I was looking for and it perfectly fits in my living room. Special thanks to the two guys working in the warehouse. They packed and loaded the car for me in such hot weather. Their services is efficient and professional. Would highly recommend.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
Kim

KimSydney, NSW

  • 2 reviews
  • 1 like

Great bar stools

published

I am very happy with the French style bar stools. They are good quality and look great too. It was an easy pickup from the warehouse at Kurnell. Thanks Brian.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationKurnell warehouse
See all answers
Joannelm

JoannelmAU

  • 3 reviews

Exceptional product so happy with the quality

published

Purchased ten dinning chairs from Milano Republic. I am so happy with the quality and ease of dealing with this company. The furniture was exactly as described. Will definitely buy from this company again

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
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ptl4eva

ptl4evaGreater Melbourne (Outer), VIC

Awesome quality

published

I ordered chairs to match a replica warren platner gold table had to rely on phone advice. Very happy with the quick delivery, the quality of the products & accurate advice over the phone

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

DO NOT ORDER FROM THIS COMPANY!!

published

Poor service, still awaiting a refund! Be careful ordering from this company!
I ordered a product on 16/08 and didn't get notified until 02/09 that they couldn't provide the items as they had none left in stock (despite not saying this on their website). I requested a refund and they sent an email saying it had been refunded on 03/09 but no money was received back in to my account. Staff are rude and for you off. I am still waiting for the refund as at 19/09 despite multiple phone calls to them and them confirming its been processed but can take this long to receive the money back!!?
Would not recommend ordering from this company at all.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Great service. and great quality of product with reasonable prices.

published

I purchased few times from Milano republic, always delivered on time, answering emails and calls.
Thank you, I am very happy with the products. it was also very easy to navigate the online store.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
THomas S

THomas SSydney

  • 14 reviews
  • 9 likes

Can’t get an answer to emails or calls

published

Placed an order then I get message awaiting fulfilment. Told it would be three months so cancelled order. Now I can’t get a hold of them to get my refund.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Excellent Customer Service

published

I bought 12 chairs online, the chairs arrived promptly. There was a discolouration on one of the chairs that I wasn’t entirely happy with, and a replacement chair was sent out straight away. Throughout the process I received excellent customer service. Thank you - love the chairs!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers
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Questions & Answers

THomas S

THomas Sasked

Milano Republic

I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.

No answers

Get an answer from our members

Details

Compare all 2 Milano Republic
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Mattresses, Office, Outdoor and SofasBedroom, Mattresses, Office, Outdoor and Sofas
Compare all 2 Milano Republic

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