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Milano Republic
4.0 from 141 reviews · View Statistics
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Reviews

3.5
26 reviews
  • Product Quality
    3.8 (18)
  • Return Claim MadeYes · No (26)
  • Warranty Claim MadeYes (0) · No (26)
  • Product Appearance As advertised (17) · Not as advertised (3)
  • Shipping
    3.9 (9)
  • Customer Service
    5.0 (1)
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Heinz
HeinzMelbourne
  • 16 reviews
  • 4 likes

A general review

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Gilbert G.
Gilbert G.Sydney, NSW

Impressive Replica Quality

published
Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

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0.0
(1,234)
Katrina S.
Katrina S.South East Queensland, QLD

Perfect product and service

published

I can't recommend Milano Furniture highly enough. Their website was easy to navigate and our table arrived exactly on schedule. The quality is fantastic and we've very happy with our purchase.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Great customer service

published
Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Alinta no more
Alinta no morePerth, WA
  • 13 reviews
  • 14 likes

Don't believe their delivery dates - 21 weeks and still waiting

published

I ordered two chairs from Milano Direct in the middle of December 2020. ETA was stated as 10 to 18 weeks. I'm still waiting 21 weeks later.

Milano Direct don't ship from Italy; shipping is from China, and the ETA is for the ship arriving in Sydney port, not unloaded, clear of customs and in their warehouse. This was confirmed to me by their director, but only when I contacted them, again, at 20 weeks, to ask them why I still hadn't been contacted about delivery.

I'm now at 21 weeks. I'm still waiting for confirmation of their ETA. Had I known Milano Republic were going to be at least 11 weeks late from their best delivery date, and I'd still be waiting 5 months after making payment, I'd have gone elsewhere.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
May
MaySydney, NSW

Please stay away from this company! Worse in Australia! Bad products without service!

published
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Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Ash
AshGreater Melbourne (Outer), VIC
  • 3 reviews

Not what we were told....

published

The chairs we ordered arrived with chemical spills. How this was even sent for sale is beyond me. No reply when we queried it. Maybe like us, they're hoping this will just go away. Find someone else. Very disappointed.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Brigitte
BrigitteMid North Coast, NSW
  • 2 reviews
  • 4 likes

Excellent service, excellent product

published

Our experience with Milano Republic is A+, serviced well and professional. We did not go on line but phoned and spoke with a young man called Chris who helped us with ordering an Eames white aniline leather chair and ottoman. We paid with credit card, got a confirmation and a week later the chair was at our place, 550 km north of Sydney. Super comfortable, looks lovely, and worth every penny. And to everyone complaining : this is a copy, people, if you want the real deal, pay 6000 dollars instead of the 1400. Simple as that. PS thank you, Chris, for your excellent service and patience. You went out of your way to send us one in stock, super fast, and in perfect condition.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

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(1,234)
Otis Kahibah
Otis KahibahSydney, NSW
  • 4 reviews
  • 2 likes

Eames lounge chair torture-chamber.

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Rosa
RosaSydney, NSW

Great product snd service

published

I have purchased wishbone chair and received in great order. We are very happy with the product as well as with customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Leo
LeoGreater Melbourne (Inner), VIC
  • 6 reviews
  • 9 likes

Great Service

published

After reading so many negative reviews, I took a risk and purchased from their Online Store, as they were the only company stocking the product. Had ZERO issues throughout. It was easy to order online, got my tracking number right away and delivery was efficient. The product looks exactly like what was on offer too.

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
JD!
JD!Greater Melbourne (Inner), VIC
  • 2 reviews

Refused to refund my order - awful customer care

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Alisha Kate
Alisha KateSouth East Queensland, QLD
  • 3 reviews

Should have read reviews first!

published
Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Conrad I.
Conrad I.
  • 2 reviews
  • 1 like

Very poor quality wishbone replica chairs

published

Chairs looked great when they arrived but after only a couple of month's light use the seating cord has loosened and now there are gaps in it. It looks terrible.
I tried to post a review on the Milano Republic website but they haven't let it publish - likely because it's not positive.
Not recommended to shop here

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

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0.0
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MargaretV
MargaretV
  • 5 reviews
  • 3 likes

Worst customer service, after a month now refund procced

published

I bought an item 1 of April. In the item when I bought it was in stock. After they said it is out of stock. 2ndly they said they refunded me on 9 of April. Today is 14 of May and the refund still hadn`t proceeded yet. Try to avoid this store if you wouldn`t want any headache

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

THomas S
THomas Sasked
Milano Republic

I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.

No answers

Get an answer from our members

Milano Republic

Details

Compare both Milano Republic
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Mattresses, Office, Outdoor and SofasBedroom, Mattresses, Office, Outdoor and Sofas
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