Reviewer Photos & Videos
Love my barstools.
Great website and easy to order on-line. Professional and prompt customer service. Order arrived before the estimated delivery date delivered to my door. Very happy with my purchase at a reasonable price.
Basically a scam at this point
Purchased an egg chair months ago and had no updates. made several calls and every single time being told that they either werent in the warehouse or not in charge and to email instead. have NEVER received an email reply or given option to cancel order and refund!
Fantastic glass coffee table
This fantastic glass coffee table is exactly what I was looking for and it perfectly fits in my living room. Special thanks to the two guys working in the warehouse. They packed and loaded the car for me in such hot weather. Their services is efficient and professional. Would highly recommend.
Great bar stools
I am very happy with the French style bar stools. They are good quality and look great too. It was an easy pickup from the warehouse at Kurnell. Thanks Brian.
Exceptional product so happy with the quality
Purchased ten dinning chairs from Milano Republic. I am so happy with the quality and ease of dealing with this company. The furniture was exactly as described. Will definitely buy from this company again
I ordered chairs to match a replica warren platner gold table had to rely on phone advice. Very happy with the quick delivery, the quality of the products & accurate advice over the phone
DO NOT ORDER FROM THIS COMPANY!!
Poor service, still awaiting a refund! Be careful ordering from this company!
I ordered a product on 16/08 and didn't get notified until 02/09 that they couldn't provide the items as they had none left in stock (despite not saying this on their website). I requested a refund and they sent an email saying it had been refunded on 03/09 but no money was received back in to my account. Staff are rude and for you off. I am still waiting for the refund as at 19/09 despite multiple phone calls to them and them confirming its been processed but can take this long to receive the money back!!?
Would not recommend ordering from this company at all.
Great service. and great quality of product with reasonable prices.
I purchased few times from Milano republic, always delivered on time, answering emails and calls.
Thank you, I am very happy with the products. it was also very easy to navigate the online store.
Can’t get an answer to emails or calls
Placed an order then I get message awaiting fulfilment. Told it would be three months so cancelled order. Now I can’t get a hold of them to get my refund.
Excellent Customer Service
I bought 12 chairs online, the chairs arrived promptly. There was a discolouration on one of the chairs that I wasn’t entirely happy with, and a replacement chair was sent out straight away. Throughout the process I received excellent customer service. Thank you - love the chairs!
Excellent quality and service
I have purchased two Barcelona chairs and two matching footstools with full leather piping and buttons. The chairs arrived when expected and the quality is excellent - they are also very comfortable. The footstools are on back order and hopefully they will be of the same high quality.
I have ordered two tables from Milano and have been very happy with the entire experience; they shipped quickly and were delivered and installed in my home. Both tables are very high quality. I will shop Milano Republic again!
dont buy from Milano republic
When it eventually was delivered ... they arrived letting us know on the day ... no notice given ... so we were not at home .... also the furniture is scuffed and untidy ... it is poor quality ...don’t buy from Milano republic
Eames elliptical table absolute rubbish
Eames elliptical Table delivered with major defects AND damage VERY Poorly made.
Bolts supplied dont even match.
Refused to refund only replacement of top even though obviously a poor product.
Milano Republic Do not stand by their products.
Poor quality control.
NEVER SHOP At milano republic
my new purchase from Milano Republic -
I just bought goods at the Paddington store....I am very happy with my purchase..a lamp..I have bene looking at the front window.for some time.it always looks so good & so welsh pout together..the staff.were very helpful & they suggested some other items I was interested in...very happy with my purchase & I will be back ...great store, staff & products, wow -
- Online Store
Don't go there!!
Purchased a table online, table cracked in transit, MR colluded with TNT to try to deliver me a cracked table to avoid liability for their poor product/crap delivery service, tried to tell me a crack was a feature (there is a crack in the table top!), refused to refund after telling me on 5 occasions it would be redelivered (yep I stayed home to accept it), absolutely no intention of assisting me with getting the table into my property (yes I requested this in writing when I purchased, and website is littered with bait advertising), forced me t...o go to the NSW tribunal to get a refund (I live in QLD), we went to NCAT and I won which wasn't surprising, MR have no regard for BASIC Australian Consumer Law - they shouldn't be allowed to trade. This is the dodgiest company and their service is beyond a joke.
- Online Store
Have been waiting almost a month for a refund.
I purchased an armchair as a birthday gift almost a month ago. Website showed that it was in stock and would be delivered within 3 days. Nothing arrived. It then showed "Awaiting Fulfillment" online so I called and discovered that it was not in stock. Order was cancelled and I was told that I refund would be issued within a week. Still waiting almost 4 weeks later and Milano Republic will not respond to my messages.
Replica Noguchi Coffee Table
Have been searching for a unique coffee table and found the Replica Noguchi table at Milano Republic.
Very easy site to negotiate and the transaction was easy. Tracking the delivery went well as there was
a delay for a couple of days. Assembly was fine, but definitely need two strong people to lift the 20mm tempered glass top onto the timber base. It will not be moved!
- Online Store
Unacceptable delays with no resolution and no replies to contact
I bought several items online. I checked they were in stock first and was assured that they were. Then I had a call on shipping day to say that the glass from the coffee table glass had been broken in the warehouse. I was assured we would have the replacement glass within 6 weeks so I went ahead with the order. After 8 weeks I ordered the same style Noguchi table from Temple and Webster and it arrived in days, as I needed it for an investment property and time had run out.
3 months after the order I got a call saying when would I like the glas...
Poor quality, bad after sales service, do not buy from them
After finally getting my Replica Tulip Table - White Carrara Marble - 80cm I was told it was coming and waited an extra month, the table base was poorly painted, the felt underneath was coming away from the glue, there are cracks around the holes where the screws go, stress fractures and the holes really did not match properly, when voiced my concerns I was told this is how they come, basically they did not care, after reading forums about Milano republic I would never have purchased from them, do not go near this company unless you happy with poor quality at an expensive price.
Rip off merchants stay away from there products
Worst company I have ever had the displeasure of dealing with! Product was delivered broken and I was assured it would be replaced or reimbursed and neither has happened they will not give me an ETA and avoid all contact with me! They constantly tell me they will call me back and never do and I have left several msg!!!!! stay away from these rip-off merchants Spend ur money elsewhere or burn it would be the same outcome! Pathetic
Worst online shopping experience - don't buy from them!!
Bought our dining table online from them, said it was in stock but then was delayed by 2mths. We also ordered at the same time a matching coffee table which took EIGHT MONTHS for delivery!!! Every 4 weeks there was a new excuse! As we wanted the coffee table to be matching, we unfortunately couldn't cancel the order. The customer service team was shocking and I hated every minute/month of chasing and dealing with this incompetent company. I would appreciate the delay if it was European custom made but all products are made in CHINA. What an absolute pathetic organisation to deal with. Do yourself a favour and stay clear from Milano Republic, not worth the headache.
6 months later, still no chairs!
I made my online order in December and the invoice stated 2-4 weeks delivery. I received a phone call in January to advise it could take up to a maximum of 14 weeks which I said wasn't ideal but I would manage. Every week post the 14 week deadline, I call or email and 26 weeks later since my order date still no chairs! I have been told the chairs are still on the container ship, stuck in customs, in the warehouse, ready to be delivered... and still no chairs! I have never encountered such a dishonest and poorly managed company.
- Online Store
Still no delivery - Not happy
We ordered our table online on April 1. We did have good contact and were told the table would be in stock at the end of the month. All good.
It is now June 6 - still no product.
After numerous phone calls two weeks ago we were told the table was in quarantine and would be through in a week. It wasn't! More phone calls and we were told our table would arrive last Friday - as it is heavy we have to be around to help lift it, they will not just leave it. It didn't arrive after we re-arranged things to stick around. IT DIDN'T!
We were then to...ld it would arrive last Monday - so we waited. IT DIDN'T. I called Milano yesterday (Tuesday) and was told someone would get back to me - THEY DIDN'T! I called courier company myself today (Wednesday) and was told that Milano paid for the cheapest and slowest form of delivery and it 'should' arrive today but no guarantee!!
Continually postponed delivery, still no product
We live within walking distance of the Paddington store, and after seeing the coffee table on the showroom floor, we purchased it online in February. It is now almost the end of May and we have still not received the table. Everytime we call they say it will be here in a couple of weeks. We have been sitting in our new living room now for over 3 months with no coffee table.
|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Mattresses, Office, Outdoor and Sofas||Bedroom, Mattresses, Office, Outdoor and Sofas|
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