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Milano Republic
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Within days of placing an order I asked to cancel one item which had not yet been shipped.
The company has kept my money and refused to provide a refund.
I tried in good faith to find alternative products on their website that I could buy with the store credit but most things on the website have very long lead times of 18 weeks.
Given that I will be returning to London in February this is of course absolutely useless, meaning this company has effectively stolen my money - their answer “sorry it’s our policy”!
I ordered four Hans Wegner replica barstools and paid nearly $200 to have them delivered to Melbourne which was exorbitant. I was disappointed by the finish which looked cheap (the timber looked plastic-y with no grain) and found them unsuitable for my home. When I tried to return them (within the specified 7-14 days) I was told I could only receive a store credit minus nearly $400 for freight both ways. I explained I could accept forgoing cost of freight but wanted a refund as any further purchases would again attract a further $200 delivery -...
Read more meaning I would pay $600 delivery costs total for a dubious product. Other companies offer refunds or use discretion in these situations. This was a hugely disappointing and costly experience for a disappointing product and terrible service. You can buy a better quality Hans Wegner stool elsewhere - don’t purchase from Milano Republic.- 2 reviews
I bought an Eames Chair replica from Milano Republic. I would call it a Eames lookalike, No one in my family could sit in it for more than a minute. I would not recommend buying this without trying first. The chair shown on their site doesn't look like the one I received. I made my dissatisfaction know to the seller and they offered me a store credit shipping paid by me. The screw in floor protectors are missing so the chair is not useable. Stay away.
- 2 reviews
Purchase 2 seater wing back lounge, made of linen opened the box so disappointed in the quality, linen has so many pulls and brown marks out of 10 pushing to be a 1. Lovely big dirty hand print on front underside, called straight away sent photos video for $772.00 such a waste of money. Would never buy from again, customer service is a joke, their return email linen natural product has pulls and brown marks?? As a dry cleaner for 20 years I have never seen such poor quality linen, dont even get me started on lumps in the cheap foam. Wish I had...
Read more read their reviews before purchasing FUTURE BUYERS PLEASE READ THESE REVIEWS I am 50 years old and have never left a bad review for anything in my life, old school nothing nice to say say nothing at all! but this company sells cheap and nasty at top dollar, once they have your money thats it they wash their hands of you!!! BEWARE!!!Find out how Milano Republic compares to other Furniture Shops
Know better, choose better.
Purchased an egg chair months ago and had no updates. made several calls and every single time being told that they either werent in the warehouse or not in charge and to email instead. have NEVER received an email reply or given option to cancel order and refund!
- 20 reviews
- 13 likes
Placed an order then I get message awaiting fulfilment. Told it would be three months so cancelled order. Now I can’t get a hold of them to get my refund.
- 6 reviews
- 4 likes
Eames elliptical Table delivered with major defects AND damage VERY Poorly made.
Bolts supplied dont even match.
Refused to refund only replacement of top even though obviously a poor product.
Milano Republic Do not stand by their products.
Poor quality control.
NEVER SHOP At milano republic
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Questions & Answers
I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.
Get an answer from our members and Milano Republic representatives
Details
Milano Republic Online Store3.8(124) | ||
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Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
Type of Furniture Offered | Bedroom, Mattresses, Office, Outdoor and Sofas | Bedroom, Mattresses, Office, Outdoor and Sofas |
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