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Milano Republic
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THEY WILL KEEP YOUR MONEY AND NOT DELIVER PRODUCTS, THEN EXPECT YOU TO WAIT AROUND AGAIN FOR DELIVERY.
THEY WILL KEEP YOUR MONEY AND NOT DELIVER PRODUCTS, THEN GIVE YOU A STORE CREDIT. STAY AWAY FROM THESE HORRIBLE PEOPLE.
Just don't. Took the warehouse 3 weeks to sort out the stock. Finally gets on the truck to Melbourne. Told delivery between 9 and 5pm. Driver calls at 815pm. Had already left the house and there was no where to leave it. I just want a refund. This company and their delivery provider have no idea what customer service is. Told them that I don't want the item and they won't refund, store credit only. You can't do that. Formal complaints have been lodged, absolute scammers, STAY AWAY.
Brano was extremely helpful in delivering the products. High quality marble and finishes. Very happy with product quality and they look great!
Delighted with the quality of beautiful and well crafted coffee table from Milano Furniture. Far better than any equivalent I have seen. Incredible value. Best of all, the service delivered and speed of delivery were exceptional. Couldn't recommend highly enough.
- 2 reviews
Placing the order was as easy as ABC.
Communication via email throughout the long wait for the product to get here was exceptional.
The quality of the chair is superb and it was so easy to assemble.
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- 2 reviews
Beautiful chair, larger than I expected which was a nice surprise. Super comfortable and looks great with the sheepskin I've added.
Great quality at a fantastic price.
- 12 reviews
- 1 like
purchased 6 black wishbone chairs from Milano republic, the chairs arrived before their ETA which was great! The company also called to confirm a delivery time prior to delivery, to ensure we were home. Company is very professional and the chairs look fantastic, they are really great quality, very sturdy and do not require any assembly. Highly recommend!
- 16 reviews
- 4 likes
As a happy customer of Milano, having spent $ 4,077.15 net lately, here is my Statement:
I have been dealing with your company, in particular with Julija, to great satisfaction
Julija went to extremes to find and then organize products I was focussed on.
People with such attention to detail, customer-care and follow up are VERY RARE to find.
Her reliability, care and individual personal care are unmatched.
I wish you, and especially Julija, happy and rewarding continuation of your good business....
Read more Business ethics............ a rare find nowadays. Respectfully HeinzRelated Articles
I am a designer and have work internationally on many high-end projects where I dealt with the actual original designer-furniture. The replicas you can get from Milano Republic are as close and as good as the originals for fraction of their cost! I have ordered few items from them and none of my guests could notice any difference.
The sales service was very welcoming and patient with my barrage of enquiries. Once satisfied, I ordered online but elected to pick the order from the warehouse myself. Therefore, I cannot comment on the delivery proc...
I can't recommend Milano Furniture highly enough. Their website was easy to navigate and our table arrived exactly on schedule. The quality is fantastic and we've very happy with our purchase.
The reviewer stated that an incentive was offered for this review
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- 2 reviews
- 4 likes
Our experience with Milano Republic is A+, serviced well and professional. We did not go on line but phoned and spoke with a young man called Chris who helped us with ordering an Eames white aniline leather chair and ottoman. We paid with credit card, got a confirmation and a week later the chair was at our place, 550 km north of Sydney. Super comfortable, looks lovely, and worth every penny. And to everyone complaining : this is a copy, people, if you want the real deal, pay 6000 dollars instead of the 1400. Simple as that. PS thank you, Chris, for your excellent service and patience. You went out of your way to send us one in stock, super fast, and in perfect condition.
- 5 reviews
- 2 likes
Recently acquired a premium leather replica Eames armchair from MR online. First the good - looks like a reasonable approximation of the real thing from afar and quality seems ok. Now for the bad- there are a few minor quibbles such as the ottoman not being secured to the base and the stain colour of the plywood shell being far too light however the biggest fault with this product is that it is so damned uncomfortable! After researching this ( http://midcenturycentral.com/the-best-eames-chair-replica/ ) I can only conclude that unlike the reall...
Read morey good rip-offs , the Milano Republic Eames lounge chair is constructed with the headrest set too far forward. This forces your head forward and you end up being hunched over in the seat rather than reclining comfortably as you do in the original. I cannot emphasise enough how unpleasant it is to sit in this chair. Other knock-offs used to counter this by offering a recline (or spring) mechanism which although not true to the original, actually improved the ergonomics of the chair. My advice is never buy one of the these from the internet unless you have first visited the showroom, checked the quality and tested the torture-chamber seating position for yourself.I have purchased wishbone chair and received in great order. We are very happy with the product as well as with customer service.
The reviewer stated that an incentive was offered for this review
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- 7 reviews
- 11 likes
After reading so many negative reviews, I took a risk and purchased from their Online Store, as they were the only company stocking the product. Had ZERO issues throughout. It was easy to order online, got my tracking number right away and delivery was efficient. The product looks exactly like what was on offer too.
- 2 reviews
Purchased a chair over the weekend as was getting back pain from current WFH situation. The chair had not shipped by Tuesday evening (which is fine) but was concerned about finances and decided that I really shouldn't have spent any money given COVID and my financial status.
Called the warehouse, they said no problem. Which I thought was great.
I received a call a few hours later from "customer service" informing me that they will not refund me as the "website policy" says it has to be cancelled within 24hrs - but they could give me a store c...
Read moreredit, which I let them know was absolutely zero help to me. After arguing with them for some time and asking for: a) Some empathy around the situation given it wasn't even shipped yet b) Asking to talk to someone who could in fact make these decisions instead of merely quoting "policies"Great website and easy to order on-line. Professional and prompt customer service. Order arrived before the estimated delivery date delivered to my door. Very happy with my purchase at a reasonable price.
Questions & Answers
I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.
Get an answer from our members and Milano Republic representatives
Details
Milano Republic Online Store3.8(126) | ||
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Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
Type of Furniture Offered | Bedroom, Mattresses, Office, Outdoor and Sofas | Bedroom, Mattresses, Office, Outdoor and Sofas |
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