1 photo
Milano Republic

Milano Republic

Online Store, Physical Store (See All)
4.0 from 150 reviews · View Statistics
See the Best Furniture Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Milano Republic

Reviews

2.2
13 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(9)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Great service

published

I ordered 6 dining chairs and returned them as I ordered the wrong colour. The process was very easy and the customer service team were great.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Mrs Tinkerbottoms
Mrs TinkerbottomsGreater Melbourne (Metropolitan), VIC

Outstanding customer service

published

When the chairs we bought arrived damaged and in poor shape, Milano were absolutely brilliant. They replaced them quickly and fuss-free. In fact, the customer service is probably the best I've experienced for a long, long time. Seriously impressive. And the new chairs are great too.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Milano Republic
Branislav S.Milano Republic
Similar opinion? Write a review on ProductReview.com.au!
Nicolas P.
Nicolas P.Sydney, NSW

Crooks. Go elsewhere.

published

Within days of placing an order I asked to cancel one item which had not yet been shipped.
The company has kept my money and refused to provide a refund.
I tried in good faith to find alternative products on their website that I could buy with the store credit but most things on the website have very long lead times of 18 weeks.
Given that I will be returning to London in February this is of course absolutely useless, meaning this company has effectively stolen my money - their answer “sorry it’s our policy”!

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Georgia
GeorgiaSydney Surrounds, NSW
  • 2 reviews

Poor service

published

The aftercare service is poor!! This company will never accept responsibility for faulty goods. Don’t buy from them!! If you do make sure you check everything on the item, stitching on chairs and any scratches

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Furniture Shops

Find out how Milano Republic compares to other Furniture Shops

Know better, choose better.

Compare all
KJC
KJCGreater Melbourne (Inner), VIC

Don’t touch this company with a bargepole

published
Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Peter H
Peter HHobart, TAS
  • 2 reviews

Milano Republic Eames Chair

published

I bought an Eames Chair replica from Milano Republic. I would call it a Eames lookalike, No one in my family could sit in it for more than a minute. I would not recommend buying this without trying first. The chair shown on their site doesn't look like the one I received. I made my dissatisfaction know to the seller and they offered me a store credit shipping paid by me. The screw in floor protectors are missing so the chair is not useable. Stay away.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
leanne
leanneGreater Melbourne (Outer), VIC
  • 2 reviews

Cheap and Nasty Lounge, Terrible Customer service

published
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Should I buy expensive or cheap outdoor furniture?

Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.

Avleen M.
Avleen M.2 Nov 2021
should-i-buy-expensive-or-cheap-outdoor-furniture
Next
Suzannah
SuzannahSydney Surrounds, NSW
  • 7 reviews
  • 10 likes

Resolution achieved

published

I am very pleased to say that Milano Republic was very decent in refunding my money on a recent purchase i made, especially given the issue was a matter of perception. The colour of the items were not what i expected, and, as such they very graciously allowed me to return them. Thank you.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
Happy Camper
Happy Camper
  • 4 reviews
  • 3 likes

Blizzard staff

published

O/N 12022 Wolseley table lamp illustrated on website as white grey and gold marble, arrived white & grey no gold & has bent lamp holder. Sent email request for replacement, no answer, rang was told it would be followed up. 10 days later no response rang again both times speaking to a female then some guy gets on the phone & says he’s spoken to me about this & sent an email. Explaining I had never spoken to a male nor had an email he later found the email in his outbox unsent! Apology, your dreaming! The explanation of natural stone is a myth, the stone I received has not a hint of gold in it.
Run & run fast these people have absolutely no idea what or who they are talking to.
Fair trading to follow.

Product Quality
1/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
Furniture Shops

Find out how Milano Republic compares to other Furniture Shops

Know better, choose better.

Compare all
Charlie
CharlieGreater Melbourne (Inner), VIC

Basically a scam at this point

published

Purchased an egg chair months ago and had no updates. made several calls and every single time being told that they either werent in the warehouse or not in charge and to email instead. have NEVER received an email reply or given option to cancel order and refund!

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
THomas S
THomas SSydney
  • 19 reviews
  • 12 likes

Can’t get an answer to emails or calls

published

Placed an order then I get message awaiting fulfilment. Told it would be three months so cancelled order. Now I can’t get a hold of them to get my refund.

Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Excellent Customer Service

published

I bought 12 chairs online, the chairs arrived promptly. There was a discolouration on one of the chairs that I wasn’t entirely happy with, and a replacement chair was sent out straight away. Throughout the process I received excellent customer service. Thank you - love the chairs!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Furniture Shops

Find out how Milano Republic compares to other Furniture Shops

Know better, choose better.

Compare all
Lou
LouGippsland, VIC
  • 6 reviews
  • 4 likes

Eames elliptical table absolute rubbish

published

Eames elliptical Table delivered with major defects AND damage VERY Poorly made.
Bolts supplied dont even match.
Refused to refund only replacement of top even though obviously a poor product.
Milano Republic Do not stand by their products.
Poor quality control.
NEVER SHOP At milano republic

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

THomas S
THomas Sasked
Milano Republic

I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.

No answers

Get an answer from our members and Milano Republic representatives

Milano Republic

Details

Compare both Milano Republic
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Mattresses, Office, Outdoor and SofasBedroom, Mattresses, Office, Outdoor and Sofas
Compare both Milano Republic
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.