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Milano Republic
Online Store, Physical Store (See All)
- 2 reviews
- 1 like
I ordered 6 dining chairs and returned them as I ordered the wrong colour. The process was very easy and the customer service team were great.
Within days of placing an order I asked to cancel one item which had not yet been shipped.
The company has kept my money and refused to provide a refund.
I tried in good faith to find alternative products on their website that I could buy with the store credit but most things on the website have very long lead times of 18 weeks.
Given that I will be returning to London in February this is of course absolutely useless, meaning this company has effectively stolen my money - their answer “sorry it’s our policy”!
I bought 12 chairs online, the chairs arrived promptly. There was a discolouration on one of the chairs that I wasn’t entirely happy with, and a replacement chair was sent out straight away. Throughout the process I received excellent customer service. Thank you - love the chairs!
Questions & Answers
I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.
Get an answer from our members and Milano Republic representatives
Details
 Milano Republic Online Store3.8(126) | ||
|---|---|---|
| Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
| Type of Furniture Offered | Bedroom, Mattresses, Office, Outdoor and Sofas | Bedroom, Mattresses, Office, Outdoor and Sofas |
Extra Information
Absolutely love my new mattress! It’s right right amount of firm but soft
Kids won't get out of bed!
A comfortable nights sleep
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