Reviewer Photos & Videos
Le Corbusier replica two seater couch with screws missing
Received my full Italian leather le corbusier replica today and have discovered there are a total of eight screws missing in the final assembly. From reading other people‘s reviews I know that this company likes to deduct freight costs and so obviously I’m not gonna be returning the item to Sydney from Brisbane, but will go to Bunnings and buy those screws myself and fit them. Honestly for the $1300 approx I paid I’m extremely disappointed.
Don't believe their delivery dates - 21 weeks and still waiting
I ordered two chairs from Milano Direct in the middle of December 2020. ETA was stated as 10 to 18 weeks. I'm still waiting 21 weeks later.
Milano Direct don't ship from Italy; shipping is from China, and the ETA is for the ship arriving in Sydney port, not unloaded, clear of customs and in their warehouse. This was confirmed to me by their director, but only when I contacted them, again, at 20 weeks, to ask them why I still hadn't been contacted about delivery.
I'm now at 21 weeks. I'm still waiting for confirmation of their ETA. Had I known Milano Republic were going to be at least 11 weeks late from their best delivery date, and I'd still be waiting 5 months after making payment, I'd have gone elsewhere.
- Online Store
Please stay away from this company! Worse in Australia! Bad products without service!
I wish I had came across this site before I purchased anything from Milano. If I have read other people's comments, I bet I won't have such bad experience. I bought 3 same stools from Milano, it took me 3 weeks to arrive after I emailed them asking for what had been going on! Also, I am living in apartment, the delivery man only delivered your furniture to front door of your building, meaning I have to carry all 3 big heavy boxes myself!
Secondly, what surprised me was one of the stool delivered to me was with the wrong height as you can see i...
Not what we were told....
The chairs we ordered arrived with chemical spills. How this was even sent for sale is beyond me. No reply when we queried it. Maybe like us, they're hoping this will just go away. Find someone else. Very disappointed.
Eames lounge chair torture-chamber.
Recently acquired a premium leather replica Eames armchair from MR online. First the good - looks like a reasonable approximation of the real thing from afar and quality seems ok. Now for the bad- there are a few minor quibbles such as the ottoman not being secured to the base and the stain colour of the plywood shell being far too light however the biggest fault with this product is that it is so damned uncomfortable! After researching this ( http://midcenturycentral.com/the-best-eames-chair-replica/ ) I can only conclude that unlike the reall...y good rip-offs , the Milano Republic Eames lounge chair is constructed with the headrest set too far forward. This forces your head forward and you end up being hunched over in the seat rather than reclining comfortably as you do in the original. I cannot emphasise enough how unpleasant it is to sit in this chair. Other knock-offs used to counter this by offering a recline (or spring) mechanism which although not true to the original, actually improved the ergonomics of the chair. My advice is never buy one of the these from the internet unless you have first visited the showroom, checked the quality and tested the torture-chamber seating position for yourself.
- Online Store
Refused to refund my order - awful customer care
Purchased a chair over the weekend as was getting back pain from current WFH situation. The chair had not shipped by Tuesday evening (which is fine) but was concerned about finances and decided that I really shouldn't have spent any money given COVID and my financial status.
Called the warehouse, they said no problem. Which I thought was great.
I received a call a few hours later from "customer service" informing me that they will not refund me as the "website policy" says it has to be cancelled within 24hrs - but they could give me a store c...redit, which I let them know was absolutely zero help to me. After arguing with them for some time and asking for: a) Some empathy around the situation given it wasn't even shipped yet b) Asking to talk to someone who could in fact make these decisions instead of merely quoting "policies"
Very poor quality wishbone replica chairs
Chairs looked great when they arrived but after only a couple of month's light use the seating cord has loosened and now there are gaps in it. It looks terrible.
I tried to post a review on the Milano Republic website but they haven't let it publish - likely because it's not positive.
Not recommended to shop here
Worst customer service, after a month now refund procced
I bought an item 1 of April. In the item when I bought it was in stock. After they said it is out of stock. 2ndly they said they refunded me on 9 of April. Today is 14 of May and the refund still hadn`t proceeded yet. Try to avoid this store if you wouldn`t want any headache
DO NOT ORDER FROM THIS COMPANY!!
Poor service, still awaiting a refund! Be careful ordering from this company!
I ordered a product on 16/08 and didn't get notified until 02/09 that they couldn't provide the items as they had none left in stock (despite not saying this on their website). I requested a refund and they sent an email saying it had been refunded on 03/09 but no money was received back in to my account. Staff are rude and for you off. I am still waiting for the refund as at 19/09 despite multiple phone calls to them and them confirming its been processed but can take this long to receive the money back!!?
Would not recommend ordering from this company at all.
dont buy from Milano republic
When it eventually was delivered ... they arrived letting us know on the day ... no notice given ... so we were not at home .... also the furniture is scuffed and untidy ... it is poor quality ...don’t buy from Milano republic
Questions & Answers
|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Mattresses, Office, Outdoor and Sofas||Bedroom, Mattresses, Office, Outdoor and Sofas|
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